Question about Garmin GPS Devices

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Downloaded audio.com book to my nuvi 350. When I attempt to play book, I get message: "Device Not Activated for Chosen Book. How do I activate

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  • SummerDave Jun 14, 2008

    I had a book in my itunes folder that I bought with points on my audible.com account. I dragged it on my Macbook desktop to the Nuvi which was attached by F'wire to Macbook. It seemed to go in fine. Then it appeared in my Nuvi. Theefore assumed no problem. But the Nuvi "DEVICE NOT ACTIVATED FOR CHOSEN BOOK"

  • SummerDave Jun 14, 2008

    THE BOOK IS QUANTUM WELLNESS BY Kathy Freston

  • SummerDave Jun 14, 2008

    HOW IS THE AUTHORIZATION PROCEDURE DONE. I JUST DRAGGED THE PURCHASED BOOK FROM MY ITUNES LIBRARY. IT SEEMED TO GO INTO THE NUVI ICON WITHOUT A PROBLEM. THE PHRASEOLOGY OF THE NUVI SEEMS TO INDICATE THAT NUVI HAS TO BE ACTIVATED, AND THIS IS NOT THE SAME AS AUTHORIZATION.

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  • Master
  • 3,422 Answers

Hi,

How did you copy the file to the Nuvi. Did you authorized it via the Audible Desktop Software?

Because Audible uses copy protected files, you can't simply copy them to your Nuvi. You need to authorize it as an approved device and then use the software to transfer it to the Nuvi.

This is to prevent you from letting a non Audible subscriber listen to your file for "free."

Posted on Jun 14, 2008

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  • Garmin Master
  • 13,433 Answers

What is the book you have downloaded?

Posted on Jun 14, 2008

  • Ekse Jun 14, 2008

    How did you copy the file to the Nuvi. Did you authorized it via the Audible Desktop Software?

    Because Audible uses copy protected files, you can't simply copy them to your Nuvi. You need to authorize it as an approved device and then use the software to transfer it to the Nuvi.

    This is a copy protection for the books so people can't listen to them for free.

  • Ekse Jun 14, 2008

    This is from Audible Customer Support email



    Make sure Audible Manager is installed in your PC, otherwise please go to: Audible Software page ( www.audible.com/software ) and download the version for Download for Windows 2000, XP, or Vista. Select Run or Save. During this installation process, a message: "If you already own an Audible Ready mobile device, please select it from the choices below", will prompt, please select Garmin GPS Devices from the list.

    If Audible Manager is already installed on your PC: Launch Audible Manager, click on Devices > Add new device. You will be asked to connect to the Internet. Click Yes to connect. From the list of devices, select the Garmin GPS Devices, and click ok.

    Once installed successfully now please follow the requested steps to activate your Garmin Nuvi using the Audible Manager software.

    Ensure that the device is connected to the PC and Internal Memory is selected to activate the Main Memory of your GPS. Please note you may transfer your audiobooks onto the SD card as well if you have one.

    Right-click the Garmin plugin in the bottom left corner of Audible Manager ( below Mobile Devices ) and choose activate.

    After entering your username and password, click ok.

    Once your Garmin has been successfully activated using a Windows PC you may now use your Mac to transfer your Audible audiobooks to your Gramin.

    Before you can transfer your audiobooks on to your Garmin device please follow the requested steps below to download your audiobooks.

    Please log into your Audible Account, Click on My Library on the top of the page next to Home, Once you are in your online library towards your right hand side, you will find a tab called "Download It". This will start your download action from our server to your computer.

    This will download the selection onto your desktop and open iTunes. If the file downloads to your desktop, double click or drag the file into the iTunes library.

    Connect your Garmin device to computer.

    Drag the book from iTunes onto the Garmin device.

    Playing Audible Files on Garmin Nüvi

    From the Main Menu after powering on the Nüvi, select Travel Kit > Audible Book Player.
    You can locate the title in the Audible Book Player by clicking on the Browse button. You can search all titles, or by Genre, Author, or Narrator. Select the category you would like to search by, and select the title. Press the Play button to begin enjoying your Audible selection.

    Title: Garmin Nüvi Installation
    URL: http://audible.custhelp.com/cgi-bin/audi...

    Unfortunately, at this time we do not have any information regarding the Garmin GPS being supported on a Mac in the future. However, I will be glad to forward your email address to upper management so you are notified once the Garmin GPS is supported on a Mac.

    As always, I hope I have met all your needs and requests, as it has been a pleasure assisting you today. If I could be of any further assistance, or answer any further questions, please let me know and I'll be happy to do so.

    I appreciate and value your business as an Audible customer.

    Here at Audible, we truly value and appreciate your business; if you need further assistance, please respond to this email or if you wish, please provide me with a contact number and the best available time to reach you.

    For additional questions, how to contact us and hours of operation, please visit us at: www.audible.com/contactus

    Sincerely,
    Hakime R.
    Audible Customer Support

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Thank you for contacting Audible.com. On its behalf, I would like to apologize for any inconvenience and I am most committed to satisfying and resolving your inquiry to the fullest of my abilities.

As per your email I understand that you wish to use your Garmin GPS with Audible on your Mac.

Unfortunately, the Garmin is not supported on a Mac with Audible audiobooks unless it is first activated on a Windows PC. If you have access to a Windows PC please follow the requested steps below to activate it on a PC first. Once successfully activated you will be able to use your Mac to transfer your audiobooks onto it.

If you have access to a Windows PC to activate your Garmin GPS through the Audible Manager software please do the following to get started.

Make sure Audible Manager is installed in your PC, otherwise please go to: Audible Software page ( www.audible.com/software ) and download the version for Download for Windows 2000, XP, or Vista. Select Run or Save. During this installation process, a message: "If you already own an Audible Ready mobile device, please select it from the choices below", will prompt, please select Garmin GPS Devices from the list.

If Audible Manager is already installed on your PC: Launch Audible Manager, click on Devices > Add new device. You will be asked to connect to the Internet. Click Yes to connect. From the list of devices, select the Garmin GPS Devices, and click ok.

Once installed successfully now please follow the requested steps to activate your Garmin Nuvi using the Audible Manager software. 

Ensure that the device is connected to the PC and Internal Memory is selected to activate the Main Memory of your GPS. Please note you may transfer your audiobooks onto the SD card as well if you have one. 

Right-click the Garmin plugin in the bottom left corner of Audible Manager ( below Mobile Devices ) and choose activate. 

After entering your username and password, click ok. 

Once your Garmin has been successfully activated using a Windows PC you may now use your Mac to transfer your Audible audiobooks to your Gramin. 

Before you can transfer your audiobooks on to your Garmin device please follow the requested steps below to download your audiobooks.

Please log into your Audible Account, Click on My Library on the top of the page next to Home, Once you are in your online library towards your right hand side, you will find a tab called "Download It". This will start your download action from our server to your computer. 

This will download the selection onto your desktop and open iTunes. If the file downloads to your desktop, double click or drag the file into the iTunes library. 

Connect your Garmin device to computer. 

Drag the book from iTunes onto the Garmin device.

Playing Audible Files on Garmin Nüvi

From the Main Menu after powering on the Nüvi, select Travel Kit > Audible Book Player.
You can locate the title in the Audible Book Player by clicking on the Browse button. You can search all titles, or by Genre, Author, or Narrator. Select the category you would like to search by, and select the title. Press the Play button to begin enjoying your Audible selection.

Title: Garmin Nüvi Installation
URL: http://audible.custhelp.com/cgi-bin/audible.cfg/php/enduser/std_adp.php?p_faqid=3239&p_created=1144186251

Unfortunately, at this time we do not have any information regarding the Garmin GPS being supported on a Mac in the future. However, I will be glad to forward your email address to upper management so you are notified once the Garmin GPS is supported on a Mac.

As always, I hope I have met all your needs and requests, as it has been a pleasure assisting you today. If I could be of any further assistance, or answer any further questions, please let me know and I'll be happy to do so. 

I appreciate and value your business as an Audible customer.

Here at Audible, we truly value and appreciate your business; if you need further assistance, please respond to this email or if you wish, please provide me with a contact number and the best available time to reach you.

For additional questions, how to contact us and hours of operation, please visit us at: www.audible.com/contactus

Sincerely,
Hakime R.
Audible Customer Support

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