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no hard drive in the dct6200 it is not a digital video recorder (dvr)
it can do video on demand which kinda streams to you and can pause and rewind and such.... however, it will not pause live tv or record for later playback...
Thank you for bringing that to someone's attention as I would love to help you with it! If you need the receiver replaced, you can feel free to email me your account number so I can see about getting a replacement shipped to you! My email address is email@example.com and I'll look forward to the opportunity of getting this taken care of for you so you can start to enjoy your programming!
Hello, my name is Daniel Busa with Dish Network customer service, I reviewed your question I have seen this before, t sounds like its possibly a bad hard drive try unplugging your reciever for ten seconds if it's persisting then we may need to replace it.
If you are still experiencing problems with your 625 receiver performing live DVR functions, try unplugging the receiver for about 10 seconds and plugging back in. This will cause the receiver to reboot and acquire satellite signal. After the picture returns, then try to pause. If it still doesn't work, then we may need to replace the receiver. I hope this helps.
When you try to use the DVR features, do you get an error message (024 or 311)? Have
you unplugged your 625 receiver yet? If not, unplugged the receiver
for about 10 seconds and plug back in. This will cause the receiver to
reboot and acquire satellite signal. When the picture comes back on,
try to pause. If it still doesn't work, we may need to replace the 625
receiver. I hope this helps.
Try unplugging the unit from the electrical outlet for about five minutes- much longer than required- and try it again. If this fails you will need a service technician to resolve the issue. Thanks for using Fix Ya.
Hi djn Collinswhen your DVR is not allowing you to pause or rewind live TV you will need tounplug the receiver for 10 seconds and allow the receiver to power back up and acquirethe signal. Then you will want to try the functions again and make sure theyare working fully.