Question about Kenmore 2303x Top Load Washer

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Re: Kenmore model 23032 - When washing a load that is on the heavier side (for example 5 bath size towels) the basket does not spin, but the motor runs and the timer works fine. I opened the lid and rotated the basket about 270 degrees, set the timer to spin, and closed the lid, and this time the basket did spin. Load was relatively balanced and I did not change location of the towels oin the basket. There is a slight smell of oil or rubber being heated. What do you think the problem is, and what would it cost for a Sears repairman to come out and repair this problem? Trying to decide to repair or replace.

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This is usually caused by the motor coupler. This is very inexpensive and easy to replace. Here is a video this will walk you thru this disassembling and replacing a motor coupler in a direct drive machine. It may be a different model but the troubleshooting and replacement will be the same. You can also enter your model # for your specific model to get diagrams and illustrations. Not all models are available. All parts come with installation instructions.

Cost depends on your area, in upstate NY we charge $60 labor plus a $45 service call charge plus the cost of the part about $125 total.

Posted on Nov 05, 2010

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SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

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Posted on Jan 02, 2017

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