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Unlock Motorola w385 without call Boose mobile

I am unable to remove the 4 digit security code form a Motorala W385 and it will not allow me to access even settings without this code.

Can you please help?

Posted by on

  • Disneygirl76 Jun 14, 2008

    Smilemaker, thank you so much for your quick response. I am pretty sure it is a phone lock only because you can turn it on, but then it asks for an unlock code and will not allow you to go anywhere including settings until you put in the 4 digit code. The phone is a Motorola W385 and was from Boost mobile.


    How can you tell if it is a SIM lock or Phone lock? I do have the IMEI #.

    Hope you can help!

  • Disneygirl76 Jun 14, 2008

    I turn the phone on and it asks for an unlock code. How do I get to the Master Reset option without putting in the unlock code?

    Can a put another SIM Card in and unlock it that way?

    I have been given nothing but the runaround phone the two phone companies I have phones that I need to unlock, Metro PCS and Boost Mobile. I have been twice to the service centers and they will not help me. It is very weird, even though one of the phones was under my name and I was paying for it.

    What gives?

    Thanks again for all of your help!

    Disneygirl76.

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  • Contributor
  • 36 Answers

The best place you can go is Unlockdata.co.uk
They do unlocking codes for types of phones and their customer service is second to know

Posted on Oct 28, 2009

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  • Master
  • 790 Answers

Hello girl!!


Can you just confirm whether its a sim card lock or phone lock..
if its a sim card lock you can unlock using PUK code!!
If it is the phone lock you gotta give it to the service center as i know!!! or else u can have codes online in various unlocking websites!!

Posted on Jun 14, 2008

  • Kanth raj
    Kanth raj Jun 14, 2008

    Hey just remove ur sim card and try to power it on !!
    If it asks again for a code !! you gotta take it to the service center!!


  • Kanth raj
    Kanth raj Jun 14, 2008

    And if it is a sim card lock call up to ur network providers's customer care and ask for a PUK code by telling ur SIM card no !!

    And if its phone lock u can get the unlocking codes from various unlocking websites for 10-20$ .. u can try that too !!

    Cheers!!
    Smilemaker.


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  • Cell Phones Master
  • 13,433 Answers

Unlike samsung, motorola doesn't have a easy way to reset security codes. My suggestion is to take the phone to a local shop or if you know a service center then there to be unlocked and reset.

Posted on Jun 14, 2008

  • 3 more comments 
  • Ekse Jun 14, 2008

    sim lock comes when you start the phone up, - pin code.



    phone lock comes after pincode. but as you are able to use the phone? this seems like a security code.

  • Ekse Jun 14, 2008

    you can also try the master reset option found in the phone settings menu.

  • Ekse Jun 14, 2008

    menu/icon

  • Ekse Jun 14, 2008

    can you tell us where the code is asked and what are you able to do with the phone before the code comes? Thanks I think that will solve the problem.

  • Ekse Jun 14, 2008

    so this is a phone security code, have you changed the sim card recently?



    The phone is a nice paperweight right now - its a theif protection.



    Few possible solutions

    1. find the original sim card (should remove the phone code but you might not know the sim pincode?)



    2. figure out the code..



    3. find a professional with tools required to reset the phone. These tools cost too much for a home user to get http://ucables.com/Motorola



    4. contact a service center with the proof of purchase and your identification papers. 'I suppose you have done that already.





    did you steal / find the phone?



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  • Master
  • 3,614 Answers

Will you try accessing this code 12345

Posted on Jun 14, 2008

  • micromaster
    micromaster Jun 14, 2008

    -0r- try 0 0 0 0 -0r- 0 0 0 0 0..

    let me know


  • micromaster
    micromaster Jun 14, 2008

    if you already change the default security code.. try what EKSE suggestion.

    thank you..


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