Question about MP3 & Digital Media Players

1 Answer

My sansa e260 is stuck in a loop where it will not power on or power off. I charged the battery, unpluged it and then the problem began. No problems before now.

Posted by on

  • cswatco Dec 10, 2008

    i have this same problem. i believe my player may be dead now because the buttons do not react to any input except the power, while off, and the hold button, while on, which turns it off. in addition, there is no way to get windows to recognize the player. it is in a continual powering up loop.

  • bloms Mar 08, 2009

    My mp3 player is stukon the same song. It's on pause - can't delete it no what we try to do . It is stuck on that song.



    Please help.

×

1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    Superstar:

    An expert that got 20 achievements.

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

  • Master
  • 8,596 Answers

Reset first.
If problem persists, get firmware upgrade (will erase all songs in the process)
Still not working? Get Sansa Recovery tool.

These are the most common methods for recovering Sandisk's Sansa Mp3 Players. I have been almost universally successful in recovering Sansa players using one or a combination of these methods. These methods do not work if you are having synchronization or music format issues - they are for recovering a player that will not power up, freezes, flashes, is not recognized by the computer, and a host of other issues.

Reset the Sansa Player first. On most models, restart is done by holding the power button in for 15 seconds or longer. Check your specific manual to be sure. The manuals are available from the Sansa website if they have been misplaced.
Download the Sansa Recovery Tool from the Sansa website.
Format - Erases Everything: Connect your Sansa player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "Sansa 1GB" (wording may vary slightly), and then select "Format." - this should erase everything.
Firmware Upgrade- Erases Everything: Get the latest firmware upgrade from Sansa - it updates the firmware and erases every song in the player all at once. Note: this method doesn't work if already have the latest firmware. Go to this website and click "Firmware Updater" to find out: http://www.sandisk.com/DriverDownload/driverList.asp
If these fail, then:
Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.
If you get the problem where MTP Device keeps popping up continuously, uninstall the “MTP Device” by going to Start à Control Panel àSystem à Hardware à Device Manager (you computer may vary slightly, depending on Windows Version).
You may have to restart your computer after each of these methods to get them to work properly. Disconnect your Sansa player BEFORE shutting down your computer.
-Tha Mp3 Doctor

Posted on Jun 14, 2008

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

SanDisk Sansa e260 (4 GB) MP3 Player MP3 and Digital Media i have a e260 sansa mp3. when i plug it into my Answer i have a e260 sansa mp3. when i plug it into my computer it wont charge what should i do


There is a trick to charging the battery in these small mp3 players. It wont charge if it is turned on, and it won't charges if it's turned off. Here what to do...
1. plug the payer into your USB port. or wall charger
2. switch thje palyer on using the mechanical switch (on the side)
3. turn it off by either holding down the play button, or selecting "System" from the menu
4. The screen will go black and the battery will begin charging.

Jan 30, 2010 | SanDisk Sansa e260 MP3 Player

1 Answer

Can't turn on sansa player


try pushing the power botton on for ten seconds and then try or hook it back up to you computer for about 30 min and try again .... your battery might not be holding a charge (you might need a new battery)

Dec 31, 2009 | SanDisk Sansa e260 MP3 Player

1 Answer

Hi! My Sansa e260 won't turn on. It charges


try upgrading the firmware...if that doesnt help u'll need to replace the battery here's how to update firmware- http://kb.sandisk.com/app/answers/detail/a_id/306

Aug 14, 2009 | SanDisk Sansa e260 MP3 Player

1 Answer

My Sansa e260 won't power on. Battery changed already.


oops! was just the battery, which wasnt correctly put back in...
*blush*

Mar 25, 2009 | SanDisk Sansa e260 MP3 Player

1 Answer

It suddenly stopped working


Long way...wait for the battery to run out then charge it. You might want to try holding the power button down for a few seconds to see if it turns off. You could also remove the battery from the device. Unscrew the four screws from the back, gently pry off the cover and remove the battery.

When you get the system on, and it is recognized by your PC, reformat the puppy and then unplug it from the computer. It should format back to factory defaults. You can update the firmware using this tool (link)

Mar 20, 2009 | SanDisk Sansa e260 MP3 Player

1 Answer

Charger


Your USB port must be repaired. In the meantime, hopefully, your computer has another USB port that you can use. Battery is a replaceable lithium ion rechargeable battery. There are battery chargers that you can connect to wall outlets - the type that plug into the computer would probably require that you plug it into the USB port, which you said is broken - so that's a no-go. There are multiple vendors for battery chargers - one possibility is http://www.greenbatteries.com/

-Tha Mp3 Doctor

Jun 02, 2008 | SanDisk Sansa e260 MP3 Player

1 Answer

Problem with sansa e260


that happens to me too. i think the problem is that your computer can't like, sense that it's plugged in, so your battery's dying out, and the computer wont charge it

Mar 24, 2008 | SanDisk Sansa e260 MP3 Player

1 Answer

E260 4gb sansa not turning on


some may be due to low battery power or due to software problem...while charging stop once the charge gets full,...dont overcharge the battery,,,,,,the battery life gets reduced

Jan 03, 2008 | SanDisk Sansa e260 MP3 Player

1 Answer

Sansa e260 help


is the battery charged if not try resting the system if that doesn't work try taking the battery out if that doesn't work then try holding the play button and power button for 20 secs if that doesn't work try holding the power button for 20 secs if that doesn't work try going to www.sandisk.com for more help or try finding there number and calling infor assintance.

Dec 25, 2007 | SanDisk Sansa e260 MP3 Player

1 Answer

My Sansa E260's screen is white and it won't turn off


After leaving it on all night and running the battery down I plugged it back in, it charged and everything is working fine. The morale of this story is, don't unplug it from the computer while it is in use.

Mar 06, 2007 | SanDisk Sansa e260 MP3 Player

Not finding what you are looking for?
MP3 & Digital Media Players Logo

Related Topics:

208 people viewed this question

Ask a Question

Usually answered in minutes!

Top MP3 & Digital Media Players Experts

kakima

Level 3 Expert

96683 Answers

Donald DCruz
Donald DCruz

Level 3 Expert

17129 Answers

Gyula Lacz

Level 3 Expert

482 Answers

Are you a MP3 and Digital Media Player Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...