Question about HP Color Inkjet cp1160 Printer

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HP cp1160 printer power light flashes indicating "the printer is busy"

I recently did a number of envelope addressing. During which a few got caught up in the rollers and jamed. Not all pieces came out, yet the remainder of printing went well. A day later I tried duplexing some pages and it failed three times, however the missing pieces from the envelopes came out.

I removed the printer, took out the duplexer, dusted with compressed air the entire unit, cleaned the rollers with roller rejuvenator, re-installed, turned on, and now the printer power light flashes indicating the printer is busy. I note that the printer carriage is not docking on the right side any longer, and any job sent to the printer produces a "failed to print" window.

Any suggestions?


Cordially,

Bob

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The duplexer might not be seated properly in the printer causing the carriage to jam. See if you can reseat it.

Posted on Jun 14, 2008

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