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Intel Fax 2820 Back cover open - Brother Printers & Copiers

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  • ojdidit Jun 14, 2008

    K........thanks for any & all your help!!!!!!!!!!!


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When I downloaded and try to install the Brother software, the installation will not continue past the instruction to connect the USB cable to the computer. I uninstalled the software (it was not installed at all) and retry again and same problem. (I have Window XP, USB interface cable, Fax 2820)

Posted on Sep 03, 2009

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There is a problem with that machines exit sensor not swinging properly. Open the back cover and look for a sensor in the middle. Try to swing it gently to loosen it up. Close the cover and try it again. If no help, then you will need to check.

Posted on Jun 14, 2008

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Hello, I have a 2820 HP printer but when I try to print... appear ALWAYS in BLANK with nothing in the paper What can be wrong Thanks for your help and support. Santiago

Do NVRAM Initialization for factory default setting. Press & hold enter & * button then turn on the printer, wait till "permanent storage init" appears on display then release the buttons, wait till ready mode comes, check.. I hope it will help you.. But..all setting you will lost like fax,copy,phone book.. be care full.. Best of luck..

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Here's what I think you need to do. 1 Open the top cover. 2 You will see a roller assembly. 3 rotate the assy up so its pointing up. 4 Remove the spring. 5 the roller assy will now lift out. (note how it came out.) 6 you will now see a green piece of plastic on the left. 7 Remove the green plastic and see if any paper is there. (note how the green piece came out.) 8 Re assemble and test. Thank you, Steven 805-520-3003

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You need to clean the scanner glass where your original feeds into the fax.Sounds as if the sensor for the rear door is faulty or the back door is warped.This is a common problem on certain Brother machines and i would suggest that you take it to a dealer for repair.

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