Question about Western Digital Computers & Internet
The external storage device has several major components:
* USB cable
* external power-supply
* disk-drive inside the enclosure
* USB-to-disk-drive adapter inside the enclosure.
Try a different USB cable.
Try a different USB port on your computer.
Try a USB port on a different computer.
Take a multi-meter, and measure the output voltage/amperage of the power-supply,
and compare with the specifications on the label of the power-supply.
Open the enclosure, and remove the disk-drive, and attach it as a "slave" drive in a desktop computer, to see if bypassing the USB-to-disk-drive adapter bypasses the problem.
Look at the label on the disk-drive, for manufacturer, product-number, serial-number, and manufacture date. Access the manufacturer's web-site, and use "check warranty status" to see if the warranty still is valid. If so, the drive can be replaced, at minimal cost to you.
Buy a new, compatible, disk-drive, and install it in the enclosure, to "revive" your external storage device.
Search online for a professional "data recovery service". For a significant fee, they can repair your disk-drive, just long-enough to copy your files to a new disk-drive.
Posted on Nov 05, 2010
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Posted on Jan 02, 2017
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Plug the flash drive into your computer's rectangular-shaped USB drive.
Wait for Windows to recognize the system.
Windows operating systems use "plug and play" technology, which means that computer peripherals like USB flash drives can be recognized instantly by the system without further need for device configuration.
Open the drive on your computer.
Open the "My Computer" directory if using Windows XP or the "Computer" directory if using
Windows 7 or Vista. Locate the flash drive letter and icon under the section named "Devices with Removable Storage." Double-click the flash drive icon to open it.
Transfer files to the flash drive.
Click the "Restore" button in the top-right corner of the "Computer" or "My Computer" directory to shrink the window so that you can view your computer's desktop background.
Open the folders or locations of the files which you want to save to the flash drive.
Click and drag with your mouse each of the files and folders you want to save to the flash drive over to the empty space in the "My Computer" or "Computer" window.
Release the mouse button to let the files "drop."
Close the windows and directory locations when finished.
Save files directly onto the flash drive. From an open file (i.e. text, spreadsheet, image files. etc.), click the "File" menu and "Save as" option.
Select the "My Computer" or "Computer" directory in the drop-down menu at the top of the "Save As" box. Double-click the flash drive letter under the "Devices with Removable Storage" section.
Click the "Save" button to save the file onto the flash drive.
Close the windows and files when finished
hope this helps
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