Question about Epson Stylus Pro 9800 InkJet Printer

2 Answers

My Epson StylusPro 9800 keeps printing previously printed jobs. I can't figure out how to get it to stop.

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  • rachel127 Nov 05, 2010

    This did not fix the problem. I am suspecting it may be the RIP software or computer that is sending files but I don't know how to clear it.

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2 Answers

Your driver and software has become corrupted and will need to be reinstalled. First thing to do is un-install all of the epson Stylus Pro 9800 software. After you do that, restart your computer. Now, click on the link below and select your operating system to re-download both the drivers and software. With new installed drivers your printer will stop printing previous jobs.

http://www.epson.com/cgi-bin/Store/support/supDetail.jsp?oid=60322&prodoid=55197367&infoType=Downloads&platform=Macintosh

Posted on Nov 05, 2010

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  • Master
  • 2,185 Answers

Hello there,

You can cancel all pending print jobs by cancelling it thru your Printer's shortcut icon on your windows tray (lower right corner of your screen). Just right click it and choose cancel print or exit. If this does not help, shutdown your computer and your printer. You should unplug your printer from the power source for 5 minutes. After that, power on your computer again and reconnect your printer. THe print jobs should be cancelled and you just have to initiate another print job.

Please let me know how this goes.

Posted on Nov 05, 2010

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