Question about Canon MX300 Office All-In-One Printer

3 Answers

The in use/memory light is permently on in mt canonMX300. Unpluggin and repluging in does not do anything. Can not make copies or anything.

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  • rkoor Nov 05, 2010

    Good morning.

    I After step four the screen is blank and the alarm lites up.When i push the stop/reset button and hold for about 10 sec nothing happens.

    What did i do wrong?

  • rkoor Nov 06, 2010

    in step four when i release the power button the alarm light goes on and then nothing works. i can not turn off with the power botton? Holding the stop reset button does not turn off the alarm light. Any ideas

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3 Answers

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  1. Turn Off the printer.
  2. Unplug the power cable and USB cable from back of the printer.
  3. Removed the power cable from wall outlet.
  4. Press and hold the power ON button for 60 seconds (Power Drain).
  5. Connect the cables and turn ON.

Posted on Nov 06, 2010

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This problem can only be fixed by replacing the logic board.Is it under warranty? If yes, I suggest to send it back to the manufacturer for repair.

Thank you and good luck!

Posted on Nov 06, 2010

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  • Expert
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Hi! Please try this procedure.
- switch off the unit and disconnect the power cable
- press and hold the power button then plug the cable to power source
- while pressing the power button please press the cancel/stop red button
- release the power button then it will turn into factory mode
- wait for 10secs till it says idle
- press > once *shipping mode 3* then press ok.
- press ok again *without cleaning*
- a test page will print
This will reset the printer's system and you'll be good. Hope this helps and thank you for using FixYa!

Posted on Nov 05, 2010

  • dj_relly999
    dj_relly999 Nov 05, 2010

    Hi! HOws it going?

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Posted on Jan 02, 2017

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