Question about Logitech Wireless Access Duo Optical Desktop Keyboard/Mouse KBWIREOPT
My wireless mouse seems to have the cursor go crazy. It doesnt seem to stay in one spot and i believe that it doesnt respond to my movements when i move the mouse. I have tried to put new batteries in, I have tried to push the reset button on it and everything but yet nothing is working. There is sometimes where if I leave it alone for awhile then try to use it but then like 2 minutes later it starts going haywire. Is there anyone here that could help me with this problem? Thank you for any help that I may recieve. I have a logitech wireless keyboard/mouse combo that worked for 3 years without a problem and now the mouse cursor moves randomly like a phantom is using the mouse. Additionally, I can't fix it with pushing the connect buttons on both the base unit, keyboard or mouse. I've had no problems with the battery, keyboard, or any of the buttons on either one. The part number of the mouse is 852204-0000 s/n lzc50961013 and the keyboard part number is 867513-0100, don't know the kit model number.
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US.
click here to Talk to a Technician (only for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
i have the same wireless keyboard. i suggest that u redothe setup process and setup the mouse first. if the problem persist then move the wireless scanner.
Posted on Apr 10, 2009
Several things can cause this. If you're using the mouse on a reflective or glass surface, the laser light underneath will dance all over the place, and it doesn't take much to make the mouse pointer go crazy. Put a standard mouse pad under it. If it's still doing the same thing, then replace the batteries. If both of those don't work, replace the mouse.
Believe it or not, if another mouse does the same thing, you probably have a malware or virus infection. There are some 30 or more common viruses that are really just nuisance type programs that intentionally make your computer (especially the mouse) do some very strange things. I guess that's some geek's idea of humor.
Posted on Jul 17, 2009
Tips for a great answer:
Mar 14, 2016 | Vibe E-ssential 6-in-1 Pocket Toolkit -...
Jan 06, 2015 | Computers & Internet
Nov 03, 2010 | HP Wireless Optical Mouse
Sep 14, 2017 | HP 6530b Notebook
May 12, 2010 | Computers & Internet
Mar 21, 2010 | Dell Computers & Internet
Nov 15, 2009 | Logitech V220 Cordless Optical Notebook...
Sep 12, 2009 | Dell Keyboard for Inspiron 1420, 1520,...
Jan 20, 2009 | Computers & Internet
Sep 22, 2006 | Labtec Mini Wireless Optical Mouse...
549 people viewed this question
Usually answered in minutes!
Step 2: Please assign your manual to a product: