Question about Tricity Bendix AW1400W Front Load Washer

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Screw inbetween the drum and the outer shell

My tricty bendix AW 1053 W has a screw stuck between the drum and the outer drum shell

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If you take the rubber empting tube off the bottom of the drum you can work the screw down to the bottom and out of the hole. ensure all electrics are un plugged obviously.

Posted on Sep 03, 2008

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Posted on Jan 02, 2017

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It sounds like the drum has broken from the rear mount. This will chew up the outer shell. This is a very labor extensive job. The parts are expensive also. You will probably need a new outer shell and inner drum.

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anything at times can work its way into the area between the drum and outer edge of it,, Ive pulled everything from dog bones to socks that rolled around long enough to become lodged in this area,, if you have an inspection plate at the rear or bottom of this machine, remove it, and with the help of a mirror you should be able to look along the sides to see if anything is there ,

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If, by "outer shell", you mean the case of the machine: The drum is held into place by strong springs (usually three), How is the condition of the springs?
If, by "outer shell", you mean the drain pan, which surrounds the inside shell where your clothes go, then they should never move separately from one another, in fact, if they have not been united by the press, rust often unites them. There might be a foreign objet between them which did not make its way down the drain, but that should not be anything physically heavy. I have never seen any washing machine with functional components in the drain pan whose area is not large.
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If you have checked all of these then the only other explanation is that the pump motor is faulty and needs replacing or there is a fault with the wiring or Programmer.

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There's no easy way of getting something out of between the tubs without removing the rubber door seal from the tub. It's a pain in the rear to get it to go back on too, because of the retaining spring that holds it in place. Are you sure the screw is between the tubs and not stuck behind one of the was tub fins? Most small items like screws will eventually find their way into the drain line and get caught in the drain pump strainer. Since you can't see the screw, it may actually be trapped behind one of the fins. One way of knowing is to roll the inner basket with one hand and listen. If you hear something rattling around it's somewhere in or on the inner tub. The outer tub (or shell) does not move. You can also look through the inner tub holes with a flashlight while turning it slowly to see if you can see anything between the wash tub and shell. Usually, water and gravity will force anything lying in the tub shell into the drain line. Let me know if this helps you.

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