Question about iLO (2 GB) MP3 Player
GETTING A FLASH ERROR ON MY mP3 player "please backup the data and format the player" what does that mean?
Posted on Oct 31, 2008
Once you have done the back up and checked that you have enough room here is how to reformat:
To Format your player follow the following steps:
PLEASE MAKE SURE YOUR ILO IS DISCONNECTED FROM THE COMPUTER BEFORE
1. Open up your My Computer Icon to show your drives installed on
your computer and take note which ones are installed. Leave this window
2. Connect your ILO device and wait for the two additional
"removable disk drive"(s) to appear in your My Computer window (ex:
removable disk drive [E:], removable disk drive [F:])
3. Right click the first drive that appears (ex: [e:] if the
removable drives show as [e:] and [f:]) and select format
4. Click "start" on the format window
5. Disregard the warning notice that pops up
6. Once that is complete retransfer all of your music and then
your device should function properly.
There are a select few mp3 players that are having a few issues with
the internal flash memory and will not allow windows to format it. The
only solution to these units is to reinstall the firmware into the
player itself. To reinstall the firmware, please search your email
folders for the email I have sent you titled "ILO 116 Firmware".
Sometimes, your email security settings will move this email to your
junk mailbox. Once you open the file, read the instructions and click
on the attachments link to open the software.
Hope this was helpful, have a great day!
Posted on Oct 30, 2008
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US.
click here to Talk to a Technician (only for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
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