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My Garmin nuvi 5000 international has just started freezing every time it turns on. It gets to loading maps and goes not further. Have tried software update and no change.

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  • lyndon_rice Nov 05, 2010

    no not under warranty now.



    So hardware problem means stuffed i guess.


  • lyndon_rice Nov 05, 2010

    i tried powering on and holding bottom right corner and choosing the erase all data.

    still no good.

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You need update the Firmware from Garmin Site to solve this problem.

Hope helps.

Posted on Nov 05, 2010

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This indicates an actual hardware problem with the unit, I see this issue pretty much every day.

Please let me know, how old is the device? Did you happen to buy it with a major credit card (not a debit card) and if so do you know what type of card (American Express for example)? If so it could still be under warranty through you card and can be fixed for free.

Please let me know, just reply to my answer here and I will be right back with you.

Thanks so much,
Tim

Posted on Nov 05, 2010

  • Tim Grayson
    Tim Grayson Nov 05, 2010

    Unfortunately yes, unless you bought it with a credit card - then it may be under warranty still.

    Otherwise you will want to replace this unit, and you can sell this one on ebay just listing it "AS IS" so someone can buy it and use it for parts.

    Thanks,
    Tim

  • Tim Grayson
    Tim Grayson Nov 05, 2010

    Ok, I guess you didn't like my answer, I'm sorry about that, wish we could have worked on it more, the way you sounded I thought we were satisfied here.

    THanks
    Tim

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1 Answer

Garmin just shows its loading maps and then screen goes blank and it repeats this even when I hold down the button for 10 seconds to reboot Why is it not turning on?


A Garmin Nuvi 1300 freezes on 'loading maps,' or is acting erratically is symptomatic of having corrupt firmware.

To correct this, I recommend backing up your favorites, clearing all user data, and if it still is stuck, then updating your Nuvi firmware.

Follow these three steps to take to get your Garmin Nuvi 1300 running like new:

  1. Back up your Favorites.
  2. Perform a Hard Reset.
  3. Download and then run Garmin WebUpdater to replace its firmware / system software.

I hope that helps.
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Garmin Nuvi 1300 QuickStart Download
Garmin Nuvi 1300 Favorites Backup
Garmin Nuvi 1300 Hard Reset
Garmin Nuvi 1300 Webupdate

May 20, 2010 | Garmin nuvi 1300 Car GPS Receiver

1 Answer

Upon turning my Garmin Nuvi 1300 on it sticks on the screen that says "GARMIN".......Loading Maps. It never goes past this screen. I have had this unit since the end of December. It is fully charged and I...


A Garmin Nuvi 1300 that won't start, freezes on 'loading maps,' or is acting erratically is symptomatic of having corrupt firmware.

To correct this, I recommend backing up your favorites, clearing all user data, and if it still is stuck, then updating your Nuvi firmware.

Follow these three steps to take to get your Garmin Nuvi 1300 running like new:

  1. Back up your Favorites.
  2. Perform a Hard Reset.
  3. Download and then run Garmin WebUpdater to replace its firmware / system software.

I hope that helps.
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Garmin Nuvi 1300 Manual Download
Garmin Nuvi 1300 QuickStart Download
Garmin Nuvi 1300 Favorites Backup
Garmin Nuvi 1300 Hard Reset
Garmin Nuvi 1300 Webupdate

Apr 23, 2010 | Garmin nuvi 1300 Car GPS Receiver

1 Answer

HI not to good on compt. my 1300 series turns on says lpading maps then powers off tried 2 methods of re booting joe kane thanks


A Garmin Nuvi 1300 that won't start, freezes on 'loading maps,' or is acting erratically is symptomatic of having corrupt firmware.

To correct this, I recommend backing up your favorites, clearing all user data, and if it still is stuck, then updating your Nuvi firmware.

Follow these three steps to take to get your Garmin Nuvi 1300 running like new:

  1. Back up your Favorites.
  2. Perform a Hard Reset.
  3. Download and then run Garmin WebUpdater to replace its firmware / system software.

I hope that helps.
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Garmin Nuvi 1300 Manual Download
Garmin Nuvi 1300 QuickStart Download
Garmin Nuvi 1300 Favorites Backup
Garmin Nuvi 1300 Hard Reset
Garmin Nuvi 1300 Webupdate

Apr 01, 2010 | Garmin nuvi 1300 Car GPS Receiver

1 Answer

When you turn it on it continues to say loading maps never stops


A Garmin Nuvi 1300 that won't start, freezes on 'loading maps,' or is acting erratically is symptomatic of having corrupt firmware.

To correct this, I recommend backing up your favorites, clearing all user data, and if it still is stuck, then updating your Nuvi firmware.

Follow these three steps to take to get your Garmin Nuvi 1300 running like new:

  1. Back up your Favorites.
  2. Perform a Hard Reset.
  3. Download and then run Garmin WebUpdater to replace its firmware / system software.

I hope that helps.
_______________________________________
Garmin Nuvi 1300 Manual Download
Garmin Nuvi 1300 QuickStart Download
Garmin Nuvi 1300 Favorites Backup
Garmin Nuvi 1300 Hard Reset
Garmin Nuvi 1300 Webupdate

Mar 08, 2010 | Garmin nuvi 1300 Car GPS Receiver

1 Answer

Garmin will not load maps


A Garmin Nuvi 1300 that won't start, or freezes on 'loading maps,' is symptomatic of having corrupt firmware.

To correct this, I recommend backing up your favorites, clearing all user data, and if it still is stuck, then updating your Nuvi firmware.

Follow these three steps to take to get your Garmin Nuvi 1300 running like new:

  1. Back up your Favorites.
  2. Perform a Hard Reset.
  3. Download and then run Garmin WebUpdater to replace its firmware / system software.

I hope that helps.
_______________________________________
Garmin Nuvi 1300 Manual Download
Garmin Nuvi 1300 QuickStart Download
Garmin Nuvi 1300 Favorites Backup
Garmin Nuvi 1300 Hard Reset
Garmin Nuvi 1300 Webupdate

Mar 07, 2010 | Garmin nuvi 1300 Car GPS Receiver

1 Answer

My garmin 1300 series will not load maps, it


A Garmin Nuvi 1300 that won't start, freezes on 'loading maps,' or is acting erratically is symptomatic of having corrupt firmware.

To correct this, I recommend backing up your favorites, clearing all user data, and if it still is stuck, then updating your Nuvi firmware.

Follow these three steps to take to get your Garmin Nuvi 1300 running like new:

  1. Back up your Favorites.
  2. Perform a Hard Reset.
  3. Download and then run Garmin WebUpdater to replace its firmware / system software.

I hope that helps.
_______________________________________
Garmin Nuvi 1300 Manual Download
Garmin Nuvi 1300 QuickStart Download
Garmin Nuvi 1300 Favorites Backup
Garmin Nuvi 1300 Hard Reset
Garmin Nuvi 1300 Webupdate

Feb 28, 2010 | Garmin nuvi 1300 Car GPS Receiver

1 Answer

Sometimes the screen goes blank and after 5 -10 min will let you turn the unit back on


A Garmin Nuvi 1300 that won't start, freezes on 'loading maps,' or is acting erratically is symptomatic of having corrupt firmware.

To correct this, I recommend backing up your favorites, clearing all user data, and if it still is stuck, then updating your Nuvi firmware.

Follow these three steps to take to get your Garmin Nuvi 1300 running like new:

  1. Back up your Favorites.
  2. Perform a Hard Reset.
  3. Download and then run Garmin WebUpdater to replace its firmware / system software.

I hope that helps.
_______________________________________
Garmin Nuvi 1300 Manual Download
Garmin Nuvi 1300 QuickStart Download
Garmin Nuvi 1300 Favorites Backup
Garmin Nuvi 1300 Hard Reset
Garmin Nuvi 1300 Webupdate

Feb 21, 2010 | Garmin nuvi 1300 Car GPS Receiver

1 Answer

When i power it on it says loading maps and will not do anything


A Garmin Nuvi 1300 that won't start, freezes on 'loading maps,' or is acting erratically is symptomatic of having corrupt firmware.

To correct this, I recommend backing up your favorites, clearing all user data, and if it still is stuck, then updating your Nuvi firmware.

Follow these three steps to take to get your Garmin Nuvi 1300 running like new:

  1. Back up your Favorites.
  2. Perform a Hard Reset.
  3. Download and then run Garmin WebUpdater to replace its firmware / system software.

I hope that helps.
_______________________________________
Garmin Nuvi 1300 Manual Download
Garmin Nuvi 1300 QuickStart Download
Garmin Nuvi 1300 Favorites Backup
Garmin Nuvi 1300 Hard Reset
Garmin Nuvi 1300 Webupdate

Feb 20, 2010 | Garmin nuvi 1300 Car GPS Receiver

1 Answer

It turns on and goes to the garmin screen but will not load and flashes like it restarts


A Garmin Nuvi 1300 that won't start, freezes on 'loading maps,' or is acting erratically is symptomatic of having corrupt firmware.

To correct this, I recommend backing up your favorites, clearing all user data, and if it still is stuck, then updating your Nuvi firmware.

Follow these three steps to take to get your Garmin Nuvi 1300 running like new:

  1. Back up your Favorites.
  2. Perform a Hard Reset.
  3. Download and then run Garmin WebUpdater to replace its firmware / system software.

I hope that helps.
_______________________________________
Garmin Nuvi 1300 Manual Download
Garmin Nuvi 1300 QuickStart Download
Garmin Nuvi 1300 Favorites Backup
Garmin Nuvi 1300 Hard Reset
Garmin Nuvi 1300 Webupdate

Feb 12, 2010 | Garmin nuvi 1300 Car GPS Receiver

1 Answer

Screen frozen up on loading maps


A Garmin Nuvi 1300 that won't start, freezes on 'loading maps,' or is acting erratically is symptomatic of having corrupt firmware.

To correct this, I recommend backing up your favorites, clearing all user data, and if it still is stuck, then updating your Nuvi firmware.

Follow these three steps to take to get your Garmin Nuvi 1300 running like new:

  1. Back up your Favorites.
  2. Perform a Hard Reset.
  3. Download and then run Garmin WebUpdater to replace its firmware / system software.

I hope that helps.
_______________________________________
Garmin Nuvi 1300 Manual Download
Garmin Nuvi 1300 QuickStart Download
Garmin Nuvi 1300 Favorites Backup
Garmin Nuvi 1300 Hard Reset
Garmin Nuvi 1300 Webupdate

Jan 20, 2010 | Garmin nuvi 1300 Car GPS Receiver

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