Question about HP Pavilion dv2000t 14.1" Notebook Laptop PC (Intel Core 2 Duo T5500 1.66 GHz, 1GB RAM, 100GB HDD, D... PC Notebook

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BROKEN LAPTOP i hAVE A BROKEN Pavilion dv2415us It was insured through hewlet packards accident and damage protection I paid extra at time of purchase for the insurance and when my 3 yr old climbed over it about 6mo ago I heard a crack and low and behold a cracked screen I was devestated cause I had just purchased it in september anyways long story but hp sent me packaging and I sent it to them and they sent it back 3 mo later even more broken than it was before and now Im missing the wireless light cover and the esc button and when I called to report this they hung up on me and continue to do so and won't honer my insurance theyre giving me the run around and I just don't have time to deal with the run around I've sent them copies of every reciept known to man I ve more than proved the purchase and yet there it is broken, still. Any suggestions?

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I really feel abt your issue, normally HP warranty give accidently dont you damage protection plan, i u r really purchased this plan , contact with HP Chat support or Phone support. If they dont, u need to purchase LCD monitor for abut 550$

Posted on Jun 15, 2008

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This one has to go back through HP..sorry to report that.

Posted on Jun 14, 2008

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