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Message saying alps pointing devive has stopped working, can still move mouse pointer but cant use the scroll function

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  • Anonymous Jun 26, 2008

    alps pointing device has stopped working and cannot scrole up or down sometimes i need help. p s i know nothing about computers.

  • Anonymous May 20, 2009

    Same issue here. Using Alps Vista driver version 7.2.302.101 from Toshiba on Windows 7 RC (build 7100). Periodically the touchpad driver just dies and I can no longer use the scroll function until I restart.

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A possible fix for the Alps problem Your Alps pointer problem is probably driver related. To fix it:
1. Open Windows Explorer
2. Right click on Computer & choose properties
3. Open Device Manager (Admin password may be required)
4. Under Mice & other pointing devices, right click Alps pointing-device & choose Update driver software
5. Choose Search automatically & it will download and install the latest signed driver from the windows repositories & hopefully that will fix that problem.

Posted on Jun 14, 2008

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  • Master
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If you are running Winsows Vista try running windows update service. Either way go to the web site for you're mouse & download the latest driver for you're mouse. If you did not find a an updated driver, open control panel, open the mouse icon & try adjusting the scroll function for the mouse. Still not good?
Open control panel. Uninstall the mouse driver. (Restart the system). Now re-install the software for the mouse. (Restart the system). Working yet?
If non of these have helped, try another mouse with a scroll wheel.

Mike

Posted on Jun 14, 2008

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1 Answer

HP 2530p EliteBook - touchpad stopped working. Scrolling works except touch scrolling on right side of pad) and right button, but that's all. Wireless mouse works fine.


To access Mouse Properties, select Start - Control Panel - Hardware and Sound -Mouse.

Use Mouse Properties in Windows to customize settings for pointing devices, such as button configuration, click speed, and pointer options.

Jan 18, 2013 | HP EliteBook 2530p Notebook

Tip

Jumping Cursor


If you experience a jumping cursor where it jumps from one line to another, go to this link and download the driver for ALPS pointing device. This is from Toshiba (thanks to them for having the most updated touchpad driver) but regardless of your computer, IT WORKS!!!

http://www.csd.toshiba.com/cgi-bin/tais/support/jsp/download.jsp?ct=DL&soid=2475604&ref=EV

After downloading the driver
>Go to Control Panel
>Open Mouse icon
>Go to Advanced Tab
>Click on the Advance Configuration Button
>Mark the following options with a check:
>>disable tapping
>>disable pointer movement
>>disable scroll function
>Click Apply
>Try typing on a word pad

on Aug 05, 2011 | Computers & Internet

Tip

Jumping Cursor on ALPS Touchpad?


If you experience a jumping cursor where it jumps from one line to another, go to this link and download the driver for ALPS pointing device. This is from Toshiba (thanks to them for having the most updated touchpad driver) but regardless of your computer, IT WORKS!!!

http://www.csd.toshiba.com/cgi-bin/tais/support/jsp/download.jsp?ct=DL&soid=2475604&ref=EV

After downloading the driver
>Go to Control Panel
>Open Mouse icon
>Go to Advanced Tab
>Click on the Advance Configuration Button
>Mark the following options with a check:
•disable tapping
•disable pointer movement
•disable scroll function
>Click Apply
>Try typing on a word pad

on Oct 03, 2010 | Computers & Internet

3 Answers

Scrolling/cursor problmem on Sony Vaio VGN-C140G laptop


Im having a similar problem , have you got it fixed yet? I really need some help the scrolling feature on my Vaio VGN - FZ31S does not work at all and I have tried everything.

Feb 20, 2010 | Sony VAIO Notebook

4 Answers

Arc mouse doesn't move pointer (scrolls & clicks ok)


Call Microsoft at 800-360-7561 and they will replace it. All you will have to give them is the PIN number located under the battery's. You will not even have to return the original Arc mouse. Must be a big problem for them

Jul 18, 2009 | Microsoft ARC Mouse

4 Answers

Alps pointer device driver


Dont give much pressure or harder press over the area and on the keyboard on your laptop. If any pressure on top area will makes your touch pad to start working all laptop has it option to off it . Also make your mouse sensitivity very low - if you set it in high a small movement or any kind or pressure over that can make it on.

May 18, 2008 | Compaq Presario 700 470024-192 Notebook

1 Answer

Alps pointing device software


down load synaptics touchpad driver first.
once downloaded open the file to install.
before u install go into device manager..check mice and pointing devices and look for ps/2 compatable mouse....delete it and restart pc on restart it will find and reinstall ps/2 mouse.
if everything works,sorted ,if not install touchpad driver downloaded earlier.
you can find this driver on hp site.this driver works on all hp laptops.

Apr 07, 2008 | Compaq Evo N610C Notebook

1 Answer

Cant get Pointer to move


First try
Normal 0 Turn the mouse over and find the small rest/connect button on the bottom of the mouse and press it. This should connect the mouse to the receiver and work properly. If not, try pressing the receiver button and then press the button on the mouse. This should be done whenever you change batteries or glitch.
Then if that doesn't work try
Normal 0 Turn the mouse over and find the small rest/connect button on the bottom of the mouse and press it. This should connect the mouse to the receiver and work properly. If not, try pressing the receiver button and then press the button on the mouse. This should be done whenever you change batteries or glitch.
Hope this helps you. Bud


Feb 19, 2008 | Dynex Wireless Optical Mouse DX-WOM100

2 Answers

Cant get Pointer to move


It's WIRELESS. The receiver is powered by USB. The mouse needs batteries. AAA in most cases! If batteries test ok in a remote control...they should have enough for mouse.

Nov 12, 2007 | Dynex DX-WOM20 Mouse

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