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Message saying alps pointing devive has stopped working, can still move mouse pointer but cant use the scroll function

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  • Anonymous Jun 26, 2008

    alps pointing device has stopped working and cannot scrole up or down sometimes i need help. p s i know nothing about computers.

  • Anonymous May 20, 2009

    Same issue here. Using Alps Vista driver version 7.2.302.101 from Toshiba on Windows 7 RC (build 7100). Periodically the touchpad driver just dies and I can no longer use the scroll function until I restart.

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A possible fix for the Alps problem Your Alps pointer problem is probably driver related. To fix it:
1. Open Windows Explorer
2. Right click on Computer & choose properties
3. Open Device Manager (Admin password may be required)
4. Under Mice & other pointing devices, right click Alps pointing-device & choose Update driver software
5. Choose Search automatically & it will download and install the latest signed driver from the windows repositories & hopefully that will fix that problem.

Posted on Jun 14, 2008

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If you are running Winsows Vista try running windows update service. Either way go to the web site for you're mouse & download the latest driver for you're mouse. If you did not find a an updated driver, open control panel, open the mouse icon & try adjusting the scroll function for the mouse. Still not good?
Open control panel. Uninstall the mouse driver. (Restart the system). Now re-install the software for the mouse. (Restart the system). Working yet?
If non of these have helped, try another mouse with a scroll wheel.

Mike

Posted on Jun 14, 2008

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Tip

Mouse pointer with keyboard keys


<span><b>You can control your mouse pointer with keyboard keys in all windows versions. When your mouse stops working, you can enable this keyboard feature to complete your important work. This keyboard mouse can performs all tasks same like a normal mouse.</b><br /><b>Follow the given steps to activate the keyboard mouse:</b><br /><b><br />To edit this feature, first you should log onto your computer with administrative rights.<br />To activate this feature, press Alt+Shift+NumLock keys at once and you will receive a small MouseKey box.<br />To keep MouseKeys on, click on Ok button or click on cancel button to cancel MouseKeys box.<br />Click on Settings button, if you want to adjust the mouse cursor detail settings.<br />Here a new dialog box will appear with the title Settings for MouseKeys", now you can manage all mouse settings for example mouse cursor speed, acceleration and some other features.<br />Now using Numeric keypad, you can move your mouse pointer. The controls are:<br />*<br />1,2,3,4,6,7,8 and 9 keys are used to move the mouse cursor into different directions.<br />*<br />Key 5 is used as mouse click button.<br />*<br />Insert key used to hold down mouse button.<br />*<br />+ Sign used to double click on any object.<br />*<br />Delete button used to release the mouse.<br />*<br />Click on NumLock button to disable this keyboard mouse feature</b></span>

on Apr 04, 2011 | Computers & Internet

1 Answer

Stop mouse blinking when start open windows and over screen color resolution and size


make sure the mouse Ps 2 or the usb plug has a good seating if applicable or if its batteries that are good


I have found that the best way to adjust your mouse settings is to create a control panel in your bottom toolbar scroll to the bottom of your screen right click you will see an array of options select the toolbar option then select desktop


then you will see the desktop in the bottom toolbar select the 2 >>arrow heads then all control panel items then select mouse this is in WINDOWS 7


in XP you will have to select the new toolbar option once you have that a browse option select my computer then control panel then a control panel option will be in the bottom toolbar

click start right click on my computer select properties device manager control scroll to mice and pointing devices you might see a yellow question mark? right update driver


click on >> control panel all control panel items mouse you should see 4 tabs buttons pointers pointer options and hardware under hardware you have options to troubleshoot also you can select properties under driver you will have the options update driver rollback driver or uninstall in xp


in windows 7 click start control panel hardware and sound mouse you will see the same tabs and options as with xp



Click start control panel administration tools computer management device manager scroll to display adapters + to expand you might see a yellow question mark ? or exclamation mark ! or a red x right click select reinstall drivers
You might need to upgrade your graphics card drivers

you might have to remove your graphics card to make sure the socket is clean
restart your computer the reinstall it this should activate found new hardware wizard
if your computer came with a mother board disk the drivers could be on it

click start control panel display desktop you can select a different desktop from the drop down list
or a browse button where you can select different pictures this may vary depending on your operating system

also you can change the settings for more or less pixels or from the drop down list pick the appropriate level of color range or troubleshoot also select advanced then general dpi normal size,larger size or custom settings
always click APPLY after making any changes


hope this helps

Jul 20, 2012 | Computers & Internet

1 Answer

I have a systemax syx-ms-7309 ser#106603641 i need to know the specs im having issues keyboard or mouse wont work and monitor yurns on says no signal and no picture but the toer has powe to it but th


first the monitor

Test all power and data leads that attach to your hard drive IDE,SATA

the leads from your (motherboard to your hard drive) make sure they have secure dust free connections and are not faulty or just replace them they might be faulty


if its a 40 pin flat ribbon type it will be the first to fail


make sure all leads that are attached to your drives dvd\cd 3 1/2 inch floppy have secure connections and are not faulty


even something as small as a faulty electrical fan and its lead can cause you problems

computers need all power and data to continue through every working device and to have an end so any faulty leads will end up with a computer error


make sure your graphics card is securely seated with no dust built up or in the socket

if you remove your graphics check the socket to make sure its dust free


restart your computer then reinstall it this should activate found new hardware wizard


try blowing out all of the dust from your keyboard using a fine air blower from an air compressor making VERY sure there is no MOISTURE in the lines.

dust causes static which causes lots of problems with a computer and its parts

if by now you gan get a screen
you might have to uninstall your keyboard restart your computer then reinstall it


make sure the lead connection is secure and dust free (if applicable)

make sure the usb device is inserted correctly into the Ps2 or usb port (if applicable)

click start control panel administration tools computer management device manager scroll to keyboards also mouse you might see a yellow exclamation or question mark ! ? or red x you will need to update driver right click to update driver

if your computer came with a motherboard disk the drivers could be on it
this will apply to your mouse
you might have to uninstall the mouse and its drivers then restart your computer then reinstall the mouse and its drivers

click start right click on my computer select properties device manager control scroll to mice and pointing devices you might see a yellow question mark? right update driver

click start control panel mouse you should see 4 tabs buttons pointers pointer options and hardware under hardware you have options to troubleshoot also you can select properties under driver you will have the options update driver rollback driver or uninstall in xp

in windows 7 click start control panel hardware and sound mouse you will see the same tabs and options as with xp


hope this helps

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HP Pavilion vertical scroll bar resists pointer movement, moves erratically on its own


If you're using a ball mouse: Take the ball out and rub it on your jeans. Then clean the rollers while holding the mouse upright. Side to side motion will remove any gunk.
If you're using a laser mouse: Get a solid mouse pad. Repeating patterns (as in stripes or text and wood grain) cause mouse to get confused.

Sep 12, 2010 | HP Pavillion s7420n PC Desktop

1 Answer

Not smooth scrolling


To solve this problem please try followin:

1. If you have a a rollball mouse, try cleaning it. Sometimes it will prevent mouse curser to move freely.

2. Check following setting:

Start/Setting/Control pannel click Mouse option.
Select Pointer Options
Make sure "Enhance Pointer Percision" is checked and make sure you have pointer speed selected as you like.

Please rate my account if it resolve problem for you. Thank you.

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my best suggestion is that at the cost of a new mouse replace it. No there is no way to service the scroll wheel in a mouse

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I SUGGEST YOU RETURN TO POINT OF PURCHASE.AND HAVE IT REPLACED. PS AS CHECK WITH KNOW WORKING DEVICE IN SAME USB PORT TO VERIFY THE USB PORT DID NOT GO BAD.ALSO CHECK MOUSE ITSELF IN ANOTHER PORT.RICHARDM69

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