Question about Sony BDP-S350 Blu-Ray Player

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Hi There, I am getting the message cannot playback this disc (unknown format) when I insert any Blue ray disc, even discs that were working previously. I have just completed the firmware update but still no joy. Any ideas?

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6 Suggested Answers

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi there,
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Posted on Jan 02, 2017

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  • 45 Answers

SOURCE: firmware update

Here's the link to the newest firmware.
http://tinyurl.com/54a9wo

Posted on Jun 15, 2008

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  • 3 Answers

SOURCE: how do I update the firmware on the blu-ray player

See the following URL and follow the instructions to the letter:

http://esupport.sony.com/US/perl/swu-download.pl?mdl=BDPS301&upd_id=3977&os_id=7

Posted on Nov 30, 2008

  • 1 Answer

SOURCE: firmware update for Element Blu-ray player

I had the same problem. You HAVE TO WAIT 5 minutes after you insert the firmware update disc and BEFORE you press enter on the YES or NO option for updating the firmware.

Posted on Apr 29, 2009

micromatikal
  • 2777 Answers

SOURCE: My BD HP-22 blu-ray player

This indicates the laser has actually failed on the blu ray side of things. The lasers are very delicate and almost always go bad before the dvd laser. If the unit is no longer under warranty you are going to want to either sell it for parts or juts keep it for a dvd player. I am so sorry about that but it's defniitely not a firmware issue or software setting, it is definitely the actual physical laser that has failed.

Thanks
Tim

Posted on Oct 10, 2010

  • 6771 Answers

SOURCE: my Sony Blue Ray has

If you can play standard dvd movies without a problem, then you are looking at a laser pickup assembly issue. The blue ray disc require more precision to provide the higher resolution when it is demanded, this is an early indicator of impending failure in the assembly. However there is a small chance that cleaning the laser pickup lens may solve the problem but unlikely.

Posted on Dec 29, 2010

Testimonial: "Thanks for the quick response, I will see if cleaning helps first. Greg,Texas"

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