a 6ya Repairman can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US. click here to Talk to a Repairman (only for users in the US for now) and get all the help you need. Goodluck!
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
Obviously appeared family error code E40 (visible to the customer) what means a problem with door interlock. Could be: door open (mechanical failure), door interlock malfunction, the problem with main PCB (triac) or wiring. In service mode you can see exactly error code: E41,E42,E43,E44 or E45.
When you get error 40 it is usually because of a defective door interlock.
Try disconnecting power for five minutes. If the error comes back the parts to be tested are door interlock, wiring or main PCB. The defective part must be replaced. Parts and quote on repair can be obtained contacting Zanussi customer service at the number listed on the owners manual.
There is a problem with the machine interlock system
The interlock for the machine sends an error to the motor control unit if the door lock relay is not closed before a wash. Probable cause is that the door lock unit is faulty. Check if the machine closses the door before it indicates the error
E11 Problems with water fill in wash phase E10 Cycle PAUSED 8.2 E12 Problems with water fill in drying E10 Cycle PAUSED 8.3 E21 Problems with water drain in wash phase E20 Cycle PAUSED 8.4 E22 Problems with water drain during drying or drying condenser blocked E20 Heating phase skipped 8.5 E31 Analogic (electronic) pressure switch circuit faulty --- Cycle blocked with door closed 8.6 E32 Incorrect calibration of analogic (electronic) pressure switch --- Cycle PAUSED 8.7 E33 Incongruency between level of analogic (electronic) pressure switch and level of anti-boiling pressure switch 1 --- Cycle blocked with door closed 8.8 E34 Incongruency between level of electronic pressure switch and level of anti-boiling pressure switch 2 --- Cycle blocked with door closed 8.9 E35 Water level too high --- Cycle blocked with door closed and water drain 8.10 E36 "Sensing" circuit of anti-boiling pressure switch 1 faulty --- Cycle blocked with door closed 8.11 E37 "Sensing" circuit of anti-boiling pressure switch 2 faulty --- Cycle blocked with door closed 8.11 E38 Pressure chamber blocked --- Heating phase skipped 8.12 E41 Door open E40 Cycle PAUSED 8.13-14 E42 Problems with door closure E40 Cycle PAUSED 8.15-16 E43 TRIAC which powers the door interlock faulty E40 Cycle PAUSED 8.17-18 E44 "Sensing" circuit of door delay interlock faulty --- Cycle blocked 8.19 E45 "Sensing" circuit of door delay interlock triac faulty --- Cycle blocked with door closed 8.19 E51 TRIAC which powers the motor short-circuited --- Cycle blocked with door closed (after 5 attempts) 8.20 E52 No signal from tachometric generator --- Cycle blocked with door closed (after 5 attempts) 8.21-22 E53 "Sensing" circuit of motor TRIAC faulty --- Cycle blocked with door closed 8.23 E54 Relays (motor) contacts faulty --- Cycle blocked with door closed (after 5 attempts) 8.23 E61 Insufficient heating during washing --- Heating phase skipped 8.24 E62 Overheating during washing --- Drain, end of cycle 8.25 E63 Insufficient heating during drying Heating phase skipped 8.26 E64 Overheating during drying --- Heating phase skipped 8.27 E66 Power relay to heating element faulty --- Drain, end of cycle 8.28 E71 NTC wash sensor faulty --- Heating phase skipped 8.29 E72 NTC sensor on drying condenser faulty --- Heating phase skipped 8.30 E73 NTC sensor on drying duct faulty --- Heating phase skipped 8.31 E84 "Sensing" circuit on circulation pump triac faulty --- Drain, end of cycle (door open) 8.32 E85 Circulation pump faulty --- Drain, end of cycle (door open) 8.33 E91 Communications error between main PCB and user interface --- --- 8.34 E93 Configuration error E90 Cycle blocked 8.34 E94 Incorrect configuration of washing cycle E90 Cycle blocked 8.34 EF1 Drain filter blocked LED-EF0 --- 8.35 EF2 Excessive detergent LED-EF0 --- 8.35 Regards David Marsh
The error message "Err" usually indicates that the wash program and option are not compatible. 40 degrees and 900 rpm Spin should be o.k.. I would try another wash program with no special options and see if the problem goes away.