Question about Epson NX400/SX400/TX400

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Hi there...wonder if you can help answer this question I have with my printer Epson SX440. We have it for over 2 yrs now though hardly used it has started to give poor quality print the past week when we see line across the face of the prints. That to me as a layman is the ink has not been regularly distributed across as such that the line was produced due to no ink on that line. Can you tell me what you think the problem is? It appears there is sufficient ink at cartridges... appreciate your help! Simon

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Hi .
I am assuming when you say your printer has hardly been used over two yearsthat you never changed the ink cartridges.

If my memory serves me right Epson inks have a shelf life before drying out or the heads on the carts clog and this causes what you describe...

To Test this
Go into CONTROL PANEL...>....PRINTERS and FAXES.......There you will see your installed printer
Epson SX440 ..>.. Right click on your printer Icon, and then left click PROPERTIES
.This should bring up a dialogue box with 5 or 6 tabs...The default open tab should be General....Look near the bottom of the open box and you should see a button with PRINTING PREFERENCES.Click this box.

You should now see 3 Tabs in a new pop_up box. The one you are looking for is maintenance . click this tab.

You should now be in the right area to check for problems 1st. start the Status Monitor ,this will show you ink levels and display them for you.If these look okay try the nozzle check utility. This will print a series of lines on paper for you to check against an onscreen image..

If there are problems ,run the Head Cleaning utility. This will run the print head back and forth over a cleaning pad in the printer..After one or two of the cycles run the nozzle check again .

This sounds like a long drawn out process but i can assure you it is very simple as the software does the work, just follow the onscreen instructions and you won`t go wrong.

NOTE: due to age and lack of use of the printer I would advise you get a new set of inks ,Compatible inks are not expensive on ebay and other online stores.

Hope this helps and if there are any more problems just do a follow up post

Posted on Nov 06, 2010


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