Question about Palm Zire 72 Handheld

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Fatal exception I always have a problem with my zire72 palmone when I'm trying to open my card the screen keep on saying fatal exception and need to be reset I reset it using a paper clip but it work I dont know how to work this please help thanks...

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Sounds like a third-party app is causing the problem.

Try Palm's own guide to diagnosis and you should find out what.

Palm page



Posted on Jun 26, 2008

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Treo 650 suddenly went to a palmone boot up screen then to a palmone powered screen and just keeps repeating without fully going to the normal screen mode for the phone.

When the first screen flashes, as the bar is loading, hold up. Let go once the bar finishes. If that doesn't work you may need to hard reset. Just google how to give it a hard reset and remember that you will lose everything that isn't backed up if you do.

Feb 12, 2010 | Palm Treo 650 Smartphone

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When I use my Palmone T5 calendar it will not save and I get a fatal error and have to reset again. I can not beam into the clendar without fatal error message. What can I do to get this to work properly?

You might want to try a a hard reset. This will erase everything on your hand held so you might want to try the free palm chat that palm offers. Here is a link to that. Just scroll to the bottom of the page and you will see Palm Chat. Click on the link that says Chat Now and follow the directions. Best wishes.

Nov 17, 2009 | Palm Tungsten T5 - Multilingual Handheld

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Fatal Alert Datamgr.c,Line7564 InvalidUniqueIDPassed I get this when I synchronize.

Perhaps you haven't tried performing a more severe reset to break the freeze. You might want to try doing a hard reset. This will erase all data from your hand held so make sure you have everything backed up on your computer so you can sync it again after the hard reset. Note, when I occasionally receive a Fatal Alert error, the Reset on-screen button almost never responds to a tap...I invariably have to depress the reset button in the back of my E2.,Kb=PalmSupportKB,ts=Palm_External2001,case=obj(26419) resets:,Kb=PalmSupportKB,ts=Palm_External2001,case=obj(887) Depending on a variety of factors including the available memory on your E2 and other installed applications, the problem might or night not be caused directly by the program you were trying out. But once you get the E2 unfrozen, you should refer to this article to troubleshoot the cause of this apparent software conflict:,Kb=PalmSupportKB,ts=Palm_External2001,Case=obj(27908) Also, I recommend going to the developer of the software you are using, to determine whether there are any compatibility issues at their end, and whether they have an upgrade available.

Here are the directions for the hard reset.

1. Press and hold down the power button.
2. While holding down the power button, use the tip of your stylus (or a similar object without a sharp tip) to gently press and release the reset button inside the hole on the back of your handheld.
3. Wait for the Palm Powered logo to appear and then release the power button.
4. When you see the message that warns you about erasing all your data please continue and then follow the on screen directions.

If this doesn't help then I recommend going to From there you will need to select PDA's and then the model of yours. It will go to another screen and you should be able to contact palm via free chat. I have had to do this several times and both times I got fast service. Hope this helps.

Aug 24, 2009 | Palm Tungsten E2 Handheld

1 Answer

My Verizon (PalmOne) of 5 years now (one of the first out) has went into a continuous "palmOne" - "palm POWERED" loop after adding a new appointment record. I have tried a system reset, warm reset to no...

Try holding the joypad down, while resetting - it may allow the device to reboot (a sort of safe mode). You may then be able to go and delete the appointment. After deleting, switch off and on (to flush the NVM buffer), then do a standard reset to go back to normal operation.

Jul 03, 2009 | Palm Treo 650 Smartphone

1 Answer

Fatal Alert when doing hot sync on palm tungsten e2

you gotta do a hard reset. i had the same problem. go to the palmone website and look up how. make sure you back your stuff up in case you can't get things back. once you perform the hard reset the error should go away.

Nov 09, 2008 | Palm Tungsten E2 Handheld

1 Answer

Fatal alert

Do you have an MP3 installed on your Palm?

You might have to reinstall it.

Jun 13, 2008 | Palm Tungsten T5 - Multilingual Handheld

1 Answer


Got to the control panel, add/remove programs. Remove PalmOne if it appears there and try again.

You might want to download the latest version of the desktop from the PalmOne site.

Feb 12, 2008 | Palm Tungsten E2 Handheld

2 Answers

Interrupted update - jammed

An interrupted update will corrupt your ROM. I sincerely hope you'll get a better 2nd opinion, and from your post it seems like if theres a solution out there then you're not likely to miss it ;] Good luck, and let us know if you worked it out

Apr 17, 2006 | Palm Tungsten T5 Handheld

2 Answers

Fatal Exception every time I sync.

Check docs to go and Avantgo Documents to Go and Avantgo are usually the culprit with me; if you use these try to reinstall. Check (delete and reinstall) "complex" applications, build to be able to use databases on the SD card. The final straw is the procedure suggested by Palm; -make a copy of your back-up from the palm directory; program files/palmone/van/backup. - do a hard reset - reinstall the applications one by one, hotsync after every install until you have found the offending application

Sep 11, 2005 | Palm Zire 72 Handheld

1 Answer

What is LyncHS, and Why am I crashing EVERY day?!

LyncHS, Zire 72, Soft Reset and XP Professional I do a sync and my PDA crashes... I have to do a soft reset almost every single time. I have been having the same exact problem but cannot seem to find anyone who can help!!!! Before I got my Zire 72 I had this problem with my Sony Clie. I even narrowed it down to this LyncHS application and still could not get help. I finally purchased a new PDA because I was getting tired of this happening. It was not the PDA... it is the Palm OS or a Palm application that is a problem. I have not installed ANY third party applications so PalmOne needs to quit trying to tell me to uninstall those. MitaMe, you are absolutely correct... this is not acceptable and since I am not the only one having problems, I fully expect PalmOne to take it more seriously and try to resolve it. I should not have to perform a soft reset most every time I sync on my Windows XP Professional PC. By the way, I sync on my computer at home which is not Windows XP Pro and this does NOT happen.

Sep 11, 2005 | Palm Zire 72 Handheld

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