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Re: HELP PLEASE LG Flatron w1952tq with blue line
If you just bought it and only used it one day, I would take it back for a replacement. Sure, you could fix it but if something went wrong on day one I'd be wary. Besdies, it would save you the hassle.
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The most common cause of power loss on the W1952TQ is a failure of the filter capacitors on the power supply board. This is the same board used in several of the LG monitors including the W2252. You can repair the monitor by replacing the capacitors on the board. Here is a link to a repair kit with the correct capacitors to rebuild the power board.
your LG monitor is bad then if you put another monitor on the computer and your getting video. Just as a last resort, you might want to put the LG monitor on another computer and if it stays in sleep mode then you know for sure at that point, the monitor is bad.
Same problem started happening two days ago and ever since. I called LG and the product falls under a 3yr product warranty according to them (from my original purchase date of January 20, 2007). They will send packing slips to me so I can send the defective unit back to LG. I was told I am eligible for a replacement monitor - which will be shipped to me within 10 to 14 days (consecutive days, not business) - although I'm not sure what I'm being sent in return. My suspicion is that this monitor issue is a known issue by LG and they are quietly replacing the unit to those who follow through by calling CS.
Tips: Have your original purchase date on hand (in the form of a receipt) just in case they want proof of purchase.
I have an LG Flatron 19" black w1952TQ that I bought on 2 Apr 2008; when it goes into sleep mode, will not recover. Did the online troubleshooting, reseting things, unplugging/replugging all cables, nothing works except restarting the computer, and that only works until it sleeps... Read more