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Personal fax problem

When i plug my personal fax machine, a word check document always displayed at the window of my fax machine even though there is no document inside of it. I can receive the incoming fax but i cannot send my document, because of that word (check document). Anybody can help me? Thanks

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  • jekka1 Dec 26, 2008

    The window of my fax machine says, Check Original but there is no document and it will not let me switch from Fax to Copy because of that word.



    Brother MFC-8220

  • eric moirez May 11, 2010

    what kind of fax machine? Make and model

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  • 9 Answers

Its seems as though you may have a sensor problem or dirty rollers which feed in your original document. Try this:

open up the cover where you feed in your original document and clean all feed rollers which are normally rubber rollers and make sure you dry them off.
also check for a little arm sticking out which is a sensor flag and make sure it is not damaged and also that it springs back up when pressed.
Can you please let us know the make and model of fax please.
Hope this helps.
John

Posted on Jun 14, 2008

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