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Red light comes on above paper tray selection

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  • eric moirez May 11, 2010

    What kind of fax? Make and model?

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  • 9 Answers

Whats the make and model. if you have paper in tray maybe the fax doesn't see it due to wrong paper size detected or broken flag sensor or faulty sensor.

Posted on Jun 14, 2008

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Red light stays on... wont print wont pick up paper... cleaned as much as I could...


There are a lot of conditions that cause the red light to come on. These include toner cartridge empty, paper jam, waste toner tank full, etc. The only good way of determining the printer fault is to check the smart panel software on your computer. It will tell you what the printer is experiencing.

If the printer can't pick up the paper, check the condition of the paper pickup roller. It is located in the back, and above the paper tray. Often it get dirty and cleaning it with a damp cloth helps it to pick up paper better. Hope this helps you.

Dec 29, 2010 | Samsung CLP 300 Laser Printer

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Paper is in the feed tray, but it continues to say NO Paper??? Brother MFC-8460N any suggestions?


Could be a tab or spring broken off of the feed tray, dirty feed roller can cause that error when paper doesn't feed. Paper guide too tight so that paper can't lift to the feed roller also a possibility. Sensor above paper stack out of position.. many possibilities.

Nov 06, 2009 | Brother MFC-8460N All-In-One Printer

1 Answer

Red light is on


verify if the paper guides in the paper trays are set exactly to fit the paper edges, since the printer defines the paper size with these paper guides. then verifiy if the paper settings in the printer driver are set to the exact same paper size as the paper used in the paper tray.

Oct 12, 2009 | Samsung ML-1640 Monochrome Laser Printer

1 Answer

Printer shows a red light for paper. It will not


Remove the paper tray and clean the feed roller with alcohol or water.

Oct 04, 2009 | Brother HL-2040 Laser Printer

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Kyocera fS-920KX. Not printing


There are actually some certain meaning on the red light and green light showing different information to user. The summaries are:
1) Green On, Red Off = Printer Ready.
2) Green Fast-Flashing, Red Fast-Flashing = Printer warm up.
3) Green Fast-Flashing, Red Off = Printer off-line.
4) Green Slow-Flashing, Red Off = Processing Data.
5) Green Off, Red On = Cover Opened, Toner Empty or Developer Unit / Drum unit missing.
6) Green Off, Red Fast-Flashing = Paper Jam or waiting for jam reset.
7) Green Off, Red Slow-Flashing = Paper Empty or Paper tray is not inserted.
8) Green Off, Red Off = Printer power is off.
9) Green Very-Slow-Flashing, Red Off = Printer in sleep mode.
10) Green (any condition above), Red Slow-Flashing = Toner low or paper empty.

So what is your printer condition? Better know what is going on your printer so can solve the problem

YBC (/\)

Jun 01, 2009 | Kyocera FS-920 Laser Printer

2 Answers

Lanier 5645 cannot reset printer red button just keeps coming on


when you press the 'red' button, it probably says 'paper mismatch, or load "XXX" paper, and you can override it by selecting one of your paper trays manually? It is likely a "legal size document' and you don't have legal size paper loaded, or something along those lines. Try printing the document after manually selecting the paper size/tray (turning off auto paper select) in your printer preferences dialog box on your PC first.

Mar 02, 2009 | Lanier Office Equipment & Supplies

2 Answers

Printer purchased 15/5/08 on trying to set up red light continues to flash so unable to print and proceed the screen only shows the language selected and fails to move on


Usually printers like to flash red under the following conditions:

1. Paper jam. So be absolutely sure there is no paper stuck in there, or that a piece of paper is not partially fed too far for the printer to pick it up as a new piece.

2. Out of paper, speaks for itself.

3. Wrong paper tray selected. i.e. you install the printer using default settings, but somehow, the printer is expecting to 'see' paper via an alternate input / tray. Check the printer settings to see if the paper tray matches the tray you are feeding paper too.
This one has caught me out many times.

Hope that helps.

May 16, 2008 | HP Office Equipment & Supplies

1 Answer

Can't print from the MP tray?


When you print labels or envelopes you need to select the correct tray from the print menu. (File print or ctrl P) or the printer will think the normal paper tray is being used.

You can force the printer to change the tray after the print has been sent by pressing the continue button on the printer, just make sure that the normal tray has no paper in it.

May 11, 2008 | Brother HL 5250DN Laser Printer

8 Answers

Out of paper light


I've been stuck with a flashing red paper light for a while. The printer could print from the manual tray and could also print test or diagnostic pages.
So I thought it might be driver related, and indeed it was.
There's a nasty setting in the printer properties that makes the printer go woo-hoo. So go to printer properties > tray settings. Check the "paper size" of "Tray 1". If it's set to "undefined", change it to your corresponding paper format. Click Update, Apply. Now print happily.
I still wonder why that setting magically changed. Hope this helps someone.

Aug 29, 2006 | Brother HL-2040 Laser Printer

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