Question about Audio Players & Recorders
Check your computer specs to see if those USB ports are 2.0 or higher - Belarc Adviser is a good program that will give you detailed computer specs if you have lot the paperwork. If they are not 2.0, they may not be strong enough to power the player.
The error message you are getting can usually be solved by going into Windows Recovery Mode (warning: the side effect is that all songs will be erased from your mp3 player, so you will have to re-add them): disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.
If the pop-up does not come up, I would go ahead and get the Sansa Recovery Tool form Sandisk's website.
Posted on Jun 14, 2008
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Posted on Jan 02, 2017
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