Question about LG Rumor 2 Cell Phone

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My rumor 2 from virgin mobile froze when I went to the notepad, so I popped out the battery and replaced it. Now all it does is flash the hello screen. I've even tried turning it on without the battery having the phone only plugged into a wall charger but it won't work either.

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  • pirategirl18 Nov 05, 2010

    Ive tried that, left the battery out a whole day. It's been doing this for about 5 days now.



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Unplug the charger... take out the battery. leave it for about 15 minutes. put the battery back in and turn the phone on. should work then

Posted on Nov 05, 2010

  • pirategirl18 Nov 05, 2010

    ive already tried that. It didn't work and I had the battery out overnight.

  • Roberta Smith
    Roberta Smith Nov 05, 2010

    remove your SD card if it has one and try to start the phone up.



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1 Answer

Lg rumor 2 keeps flashing hello screen

Most of the time , a master reset will solve most problems. Here is how you do it with an R2.

Go to Virgin Mobile USA. Click on help. Click on phone manuals and guides . Click on the R2 model. Click on user's manual. Go to page 70. Go to how to reset all settings. Follow the instructions. It should return your phone to original factory settings.

If this does not work, call VM or take it back to where you bought it from. Hopefully you have the receipt and maybe you can get an even exchange or refund.

Warranties on cell phones do not cover water damage.
Hope this will help :)

Jan 26, 2012 | LG Rumor 2 Cell Phone

1 Answer

Phone has been freezing up and now it just says hello on the screen.

This has been happening to the LG Rumor 2 a lot. Even if you took the battery and Micro SD card out then put the battery back in without the Micro SD card and turned it back on, it may still flash Hello. Even rebooting after a few moments with the SD card back in still doesn't help. It's a software problem. You need to take it to wherever you bought it and see if they could reflash the Bios. Don't try talking to customer service at Virgin Mobile, it's a complete waste of time as they will adamantly blame you for it and proceed to give you the runaround. Saying things like they never had this problem before or repeatedly asking if you got it wet and whatnot. Your better off getting another phone, honestly.

Jul 17, 2011 | LG RUMOR Cellular Phone

1 Answer

My lg rumour is flashing virgin mobile over and froze on me and i have done the whole take out the battery...wait....put it back in.....turn it on and its still any other...

Seems like a lot of people have reported the same problem. Not sure how it helps, but people have reported it getting fixed by restarting the mobile without the SD card in. If it works, put in the SD card later. Please try this. Regardless, do contact Virgin Mobile about the problem.

Hope this helps.

-best regards,

Mar 10, 2011 | LG RUMOR Cellular Phone

2 Answers

What if my phone is stuck on the "hello" screen? how do i fix that?

if you have virgin mobile call them up and follow the sommands to troubleshooting....theyll try to fix it and if they dont theyll send you a new phone as long as youve bought this one within a year

Jun 23, 2010 | LG RUMOR Cellular Phone

1 Answer

I have an lg rumor 2 and when I was on my phone it froze so i took the battery out and now when i turn it back on the virgin mobile icon/logo flashes every 4 secondes or so. It may be water damage and im...


If you suspect it is water damage, what you have to do is get the appropriate screwdriver, unscrew the phone, carefully detach the case of the phone.

Dry it under the sun or under a 60watt bulb. once it is properly dried, couple it back togther and try to turn it on.

The fault also might be from the flex of the phone. the flex is the mechanism that is between the keypad and the screen. It assist the phone in sliding.

Once it is adjusted or replaced, the phone will be in good condition again.

take care

Jun 17, 2010 | Cell Phones

3 Answers

LG Rumor2 VM265 stuck on 'Hello' screen

if you have virgin mobile call them up and follow the sommands to troubleshooting....theyll try to fix it and if they dont theyll send you a new phone as long as youve bought this one within a year

Mar 13, 2010 | LG RUMOR Cellular Phone

3 Answers

My lg rumour 2 won't turn on. it froze so i took the battery out and put it back in. butwhen i try to turn it on, it just flashes the "virgin mobile" logo for a bit and shuts off again

power cycling is a common problem for the rumor. you need to reload the software - do an upate. You'll usually have to go to your provider for that

Jul 24, 2009 | LG Rumor LX260 Cellular Phone

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