Question about Nikon COOLPIX L20 Digital Camera

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Camera dropped and zoom lens won't completely close or open. Is stuck, so therefore camera inoperable

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Fixing a Lens Error on a Digital Camera
This has to be THE most common failure mode for a digital camera. Some common error messages that might show up on the LCD's of cameras with this problem include "E18 lens error", or "lens error, restart camera". Some cameras might show nothing at all, but merely make a beeping noise as the lens goes out, then in, then the camera shuts off. Sometimes the lens won't even move.
Fix #1: Remove the batteries from the camera, wait a few minutes. Put a fresh set of batteries back in (preferably rechargeable NiMH 2500mah or better) and turn the camera on. If that didn't work, try pressing and holding the Function or OK button while turning the camera on.
Fix #2: Remove the batteries, then remove the memory card. Then install new batteries, and turn on the camera. If you get an Error E30, it means you don't have a memory card installed, so turn it off, slip in the memory card and turn it on one last time.
Fix #3: Insert the cameras Audio/Video (AV) cable, and turn the camera on. Inserting this cable ensures that the camera's LCD screen remains off during the start process. Thus extra battery power is available to the camera's lens motor during startup. This extra power can be useful in overcoming grit or sand particals that may be jamming the lens. If the AV cable doesn't fix the lens error by itself, consider keeping this cable installed while trying fixes 4, 5, and 7 as a means to provide extra help to these fixes. But note that I DON'T recommend keeping the cable installed during Fix 6 as you may damage the AV port while tapping the camera. Reinsert the cable only AFTER tapping the camera.
Fix #4: Place the camera flat on its back on a table, pointed at the ceiling. Press and hold the shutter button down, and at the same time press the power-on button. The idea is that the camera will try to autofocus while the lens is extending, hopefully seating the lens barrel guide pins in their slots.
Fix #5: Blow compressed air in the gaps around the lens barrels with the idea of blowing out any sand or grit that may be in there jamming the lens. Other variations include blowing with a hair dryer in "no heat" setting, or sucking the gaps with a vacuum (careful with this one).
Now we're entering into the realm of potentially damaging your camera in conducting the fix. There is definitely some risk here, so take care when conducting the following two fixes.
Fix #6: Repeatedly tap the padded/rubber usb cover on a hard surface with the intent of dislodging any particles that may be jamming the lens. Other variations include hitting a side of the camera against the palm of your hand. A lot of people have reported success with this method. HOWEVER, there is also some potential for damaging or dislodging internal components with this method, such as unseating ribbon cables, or cracking LCD screens.
Fix #7: Try forcing the lens. More people have reported success with this method than with any of the other methods. HOWEVER, there's obviously some potential for damaging your camera by using this method. Variations include gently pulling, rotating, and/or twisting the lens barrel while hitting the power button. Attempt to gently straighten or align the barrel if it's crooked or twisted. Another variation includes looking for uneven gaps around the lens barrel, and then pushing on the side of the lens barrel that has the largest gap (note pushing the lens barrel all the way in is NOT recommended as it may become stuck there). While doing any of the above, listen for a click that indicates that the lens barrel guide pins may have reseated in their guide slots. If you hear this click, immediately stop and try the camera.

Posted on Nov 05, 2010

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My zoom will not come out, just clicks trying to come out.


Stuck zoom is the most common failure mode for a digital camera. Some common error messages that might show up on the LCD's of cameras with this problem include "E18 lens error", or "lens error, restart camera". Some cameras might show nothing at all, but merely make a beeping noise as the lens goes out, then in, then the camera shuts off. Sometimes the lens won't even move.
The problem is actually quite common throughout all camera brands. Usually it's sand or grit interfering with the lens extension mechanism. Or the camera's been dropped with the lens extended. Or the camera has been powered on, but the lens had been blocked preventing its extension. Or the battery ran down with the lens extended.
A camera owner that suffers this problem may have no recourse for having the camera repaired. Many camera makers will not honor repairing this problem under warranty as they claim it is due to impact damage to the camera, or sand or debris getting into the lens gearing mechanism (neither of which is covered under warranty). The quoted repair cost is usually close to or more than what the camera is actually worth.
This part can be easily replaced in most cameras.
The following video shows how to open a Nikon Coolpix P80:

http://www.desmontalo.com/?p=277

Apr 29, 2012 | Nikon Coolpix P80 10.1MP Digital Camera...

2 Answers

I dropped the camera and the zoom lens got off line. It won't close or go back in the camera. It looks stuck and I tried pushing it in but I'm afraid that I might push hard that it'll break...


The lens may be fixable but most likely will need to be replaced.
If the lens is stuck straight or won't come out at all it needs to be replaced.
If the lens is stuck at an angle then you may be able to snap it back to the center by pressing the edge of the lens back towards center while holding on the outer ring of the lens.
Hope this helps!

Thomas Drayton
Owner, www Darntoothysam com Digital Camera Repair

Jul 21, 2011 | Canon PowerShot SD1200 IS / Digital IXUS...

1 Answer

My camera Cybershot DSC-W150 has a problem with zoom


Sounds like your lens might be stuck. Do not force it closed or pull it out for that might further damage parts that are an integral part of its sliding mechanism. http://www.teleplancamerarepair.com/Sony_Cyber-Shot_DSC-W150 can repair this for you and they also clean your camera as part of the repair.
if there were any parts you were not able to put together after you opened it , make sure to very carefully put those back to go along with your camera.

Jul 08, 2010 | Sony Cameras

1 Answer

Zoom Lens stuck out, won,t close. Says camera problem #E45


that error code indicates the the Lens of teh camera is already defective., In most cases if the lens is stuckout or stuckin camera will not stay On or It will not Turn On at all. For this case you need to call Tech support to send you camera for repair toll free 1 800 235 6325 extension 12

Nov 12, 2009 | Kodak EasyShare V530 Digital Camera

1 Answer

Lines on screen and photos, too bright photos outside


Lines across your pictures or pictures too bright are due to the shutter not closing correctly or at all.
to check this- turn camera on, turn off flash, turn camera around and look into the lens. Adjust the zoom so that the shutter and internal lens comes up to the end of the lens and whatch as you take a picture. You should see the shutter close completely over the lens. If it doesn't move or does not close over completely then there is your problem.
If camera was dropped it could have jammed the shutter open or obstructed it in some way from closing completely.
camera will require repair/ service.
You may have some luck if you power up and down your camera numerous times before taking a picture. The action of the lens opening and closing may free the shutter.

Aug 07, 2009 | Fuji FinePix V10 Digital Camera

2 Answers

Lens are stuck open on cybershot S90.


i would suggest you to contact any expert or SONY SERVICE CENTER because according to the problem you describe is technically difficult and due to jurk the gears of the zoom lens assembly may be broken misaligned, and there is a specific method to open the zoom lens assembly to change the gears, Or the if you want to repair it by yourself then you have to replace the complete lens block assembly, Therefore i would advise you to contact any expert for repair,

Jul 11, 2009 | Sony Cyber-Shot DSC-S60 Digital Camera

1 Answer

Lens Error!


Same problem. The lens is stuck in the zoom position. When the camera is turned on, the lens moves a just afraction like it want to fully open or close, then the camera beeps and prompts with the "Lens Error" Restart Camera. Solutions?

Dec 05, 2008 | Canon PowerShot A550 Digital Camera

1 Answer

Zoom and shutter not functioning


that is a symptom of being dropped and stuck in a mode.
it requires total dissemble of the camera to fix or replace the lens. your lucky it takes pictures at all. most cameras refuse if the lens is stuck.

Jul 28, 2006 | Panasonic Lumix DMC-LC33 Digital Camera

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