Question about Miele Vacuums
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Posted on Jan 02, 2017
SOURCE: How do you take the DC11 apart?
Unplug the unit from any power first.
To get the unit apart you have to Carefully pry off the wheels from both sides of the unit to allow access to another 4 torx screws. Use a longer flat blade screw driver and insert this between the wheel and the body of the vacum as close to the wheels center of rotation as much as possible. This should allow you open the clamshell like case. Once inside you can test the power switch and connections. My switch tested good but there is a problem with the power cord that I am trying to determine.
I am trying to replace the cord but the cord reel assembly and cord seems tighly integrated so I may end up buying the replacement power cord assembly if it is available for purchase to the general public and not only service centers. I will try the plug into the wall assembly first as it is easier to replace.
Posted on Oct 25, 2008
Do Not Cut the hose!
It has wiring inside to control the vac and power head. This is a swivel handled hose with both low and high voltage contacts in it. The same wiring which gives the hose its ribbing, is conducting current for two applications,
If your hose has a switched handle, a very experienced, trained AERUS Electrolux tech will a have a tough time doing this job and will likely refuse as it is not recommended per company policy.
You can purchase a shrink wrap tube which will prolong the life of the hose if it has not collapsed, however this is a short term fix.
I could walk you through this as I have done it before ...Unfortunately, even if you were able to dismantle the hose successfully you would not be able to purchase the wire terminals which you would cut off the end when shortening . Sorry its a proprietary part.
Posted on Sep 20, 2009
Testimonial: "Thanks for your advice. Looks like I will have to purchase another hose."
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