Question about VeriFone VX510

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When we do the settlement at the end of the day, we need the report to list totals for each card, i.e. American Express, Visa, etc. One report just listed a total, everything inclusive and the report we tried today is listing each individual transaction. How can I just get an end of the day report that lists each card and the total for that card?

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Posted on Jan 02, 2017

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SOURCE: Our Verifone VX510 printed our

This problem could have multiple causes. It sounds like you are receiving a settlement error, which are specific to each merchant services provider. You will have to call the merchant services provider so that they can look up the error message on their end and tell you what is causing the error. For example, the error message that you would receive if you use First Data would be different than the message you would get if you used Bank of America. Your terminal will not let you run any more cards until you resolve the settlement error. This is to prevent you from continuing to run cards in a corrupted batch, or a duplicate batch.

Posted on Jul 29, 2011

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