Question about Intel Frontier Design Dakota 24-Bit PCI Soundcard Sound Card

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No sound with a headset

I'm trying to help an HP owner in British Columbia (who is not overly familiar with her computer) ... so that we can SKYPE back and forth and participate in a conference call next week.
She bought a new headset at a nearby store ... and can not get noise through it at all.... together now (via phone) ... we've checked options -- but none of them have worked through her headset .... she's used both the front and back ports ...
Is there something special that she needs to do .... to automatically have her headset work??

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  • JudyHG Jun 15, 2008

    She is using XP


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Operating system, please?

Posted on Jun 14, 2008

  • Michael Borelli Jun 15, 2008

    OK then. Restart your computer and while the start up screen is displayed, press F2. This will show the system bios and you''ll want to make sure that your sound card is enabled. If not, change from disabled to enable. Continue the boot process and click on "Start, then Control panel, then Performance and Maintenance, then System, then on the System properties menu, select Hardware. Go to device manager and make sure your audio card is enabled there, too. This should clear the problem....accordianman


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