I'm trying to help an HP owner in British Columbia (who is not overly familiar with her computer) ... so that we can SKYPE back and forth and participate in a conference call next week.
She bought a new headset at a nearby store ... and can not get noise through it at all.... together now (via phone) ... we've checked options -- but none of them have worked through her headset .... she's used both the front and back ports ... Is there something special that she needs to do .... to automatically have her headset work??
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
open skypego to tools from the drop down list select options scroll to audio settings you can make a free test call before you try to make a call make sure the microphone is using the same as your computers audio you can make a free test call if you cant get the microphone to work you can select learn about setting up your audio equipment also click start control panel sounds and audio devices audio and also voice it's the same make sure that you have the right default microphone selected you should be able scroll to video settings to make sure you have the right settings Open skype go to tools options scroll to audio settings or video settings on the right you will see webcam setting you can change the settings from there click apply after changing any settings also you can see the webcam there you can even take a snapsot also make sure your settings are correct for a video call
in the top left corner of the skype page tools,options audio settings try if still no sound
control panel sounds and audio,volume,advanced,speakers select appropriate speakers or audio you will find 3 drop down lists make the necessary adjustmentsthere or control panel,administrive tools,computer management,device manager,sound,could be a yellow question mark? right click to re-install drivers hope this helps
Hi, You just put the green one into the green hole, if there is one. It is the plug for the speakers/headphones. And the pink one goes into the red hole usually, that's for the microphone. If you have sound coming from your computer at all, then the drivers necessary to use your headset are already installed. If you are going to use Messenger or Skype, just go to the audio setting and try the different devices from the drop down list until you select the correct one. You'll know it's the correct one, because you'll see movement in the audio bar in settings.