Question about Canon PIXMA MX310 All-In-One Printer

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Trying to scan a picture to my computer

Aloha, 
as rudimentary as this may seem, i am lost at how to scan a picture to my laptop.  I have a Mac Ibook if that makes any difference, and would love the assistance! 
thanks,  Scarlet

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  • treacle04 Mar 26, 2009

    i have a orange light on my printer it is not flashing and it says the black ink cartridge has run out i have replaced it yet it still wont work it just keeps saying the ink has run out can anyone help please

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1 Answer

Scarlet, I have a mid 2007 iMac and find that the MX310 does not always behave with OS X Leopard. To scan via software. Turn on the printer. Select SCAN from the printer. Press either PRINT (Black or Color) buttons on the printer. A fax - scan icon will appear in the dock and a window will open allowing you to fax. Now comes the problem. Often it will not scan the first time, I almost always get the message ¨SCAN FAILED¨ the first time I scan. Just click scan again without touching the printer will usually work. Sometimes I have to play with the settings on the left side of the scan window, switching between duplex and simplex or B & W and color and back. Usually this frees up what ever is stuck. Once it works, it works! After the scan, quit the scan and save to either a PDF or one of the photo file types (JPEG, TIFF, etc.) The results wind up in the PICTURES folder under the name of the printer and then the current date.
Jim

Posted on Jun 21, 2008

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Posted on Jan 02, 2017

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