Question about Maytag Neptune FAV6800AW Top Load Washer

1 Answer

I bought this used 6 mo. ago. the previous owners said it ran great but needed detergent dispenser that locks into the lid. searched everywhere to find one. got it, put it in, and it ran great aside from the constant random beeping and pauses for no apparent reason. have to unplug it when not in use just to shut it up. none of which is my real problem. I bought the dispenser from reliable parts(NOT so RELIABLE!) it has only been 6 months and the brand new dispenser broke again in the exact same place! the little plastic clip at the top snapped clean off. is there another replacement part for it that is stronger? I am NOT going to continue to replace this every 6 mo.

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Hi and welcome to FixYa. I am Kelly.

Usually a suspension problem causes the detergent dispenser to break. A weak suspension strut socket strut & bushing Item 4 this link: http://www.appliancepartspros.com/partsearch/model.aspx?model_id=5169371&diagram_id=1327946#d1327946
will allow the tub to oscillate too much so the result is a broken detergent dispenser.
The procedure is on page 42 and 43 of this manual: http://www.appliance411.com/PDFdocs/16022808.pdf

Look at the picture of the rear strut on page 41 and ensure your rear struts are sitting in the mounts properly.

Rear struts are Item 7 this link: http://www.appliancepartspros.com/partsearch/model.aspx?model_id=5169371&diagram_id=1327945#d1327945

Lastly make sure the unit is level with none of the leveling legs allowed to float above the floor.

Once you solve the suspension problem you should no longer have beach dispenser breaking problems. Take some time and read the 1622808 manual (our Bible) above paying close attention to many of the notes from pages 40 - 45.

Thanks for choosing FixYa,

Kelly

Posted on Nov 04, 2010

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Posted on Jan 02, 2017

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According to the manual on pages 12 & 13.

1.
Place a load of sorted clothes into the washer. See “Laundry
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■ Load evenly to maintain washer balance. Mix large and
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water.
■ Load only to the top of the basket as shown. Overloading
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2. Pour measured powdered or liquid High Efficiency detergent
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5. Pour measured liquid fabric softener into the fabric softener
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■ At the end of the cycle, a small amount of water may be
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The way that I read the manual, your color safe bleach would go in the detergent dispenser. Your liquid chlorine bleach would go in the bleach dispenser.

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