Question about Washing Machines
This will get to the cycle where it drains the basket, but won't spin.
Two new control boards have been replaced per Staber, but they have not fixed the problem.
Voltages appear to be correct. Cannot tell if the motor's tach information is used by the control board to send the machine into spin.
Haven''t gotten much help from Staber, just some lady reading off a flowchart. Staber's support isn't what it used to be and not a lot of people can help with these machines. Help! :)
SOURCE: Washer won't agitate
Just fixed the same problem. Its a broken belt. Take the front panel off and to the right of the tub you will see a pulley and belt. We replaced both the pulley and the belt for around $40. Was real easy to do yourself.
Posted on Jun 06, 2007
fill washer and make sure it agitates. If it does not agitate but can here motor running you have a bad motor coupling. If it agitates but wont spin make sure lid switch is good, if good you have a bad gearcase.
Posted on Jan 05, 2008
ummmm, honestly ive never replaced just the board(im an authorized maytag servicer) so our replacements have always been new, and in this case the repair kit containing both board and motor. that being said, i cant see a reason as to why you couldnt relace just the board itself, ,Ireally never found the reason why the board would burn out, but, as far as repair kit im certain that they were trying to get all circuit boards and motors back to only one model, instead of having 5 or six different boards andmotors, this will bring them all to the most recent board and motor, never was an issue with themotor, jusat that you couldnt wire in the new board without the neew wiring. As long as its the same board i cant see why that wont work. as far as the "wax motor" that was a seperate issue burning out the Top control board, total seperate then your problem,., dont really see an issue with installing your "used board"
Posted on Apr 08, 2008
maytag neptune washers do have a motor problem and they have a kit to replace the motor and motor controller.
when the motor fails, it wont wash or spin. most units have a 5 year parts warranty and should be replaced with a free part, but you will have to pay an authorized servicer to do this.
if it is over 5 years then i would call maytag and see if they will help you with an authorization for repair.
most of the time they will provide the part for free. just call the 800 # and ask for help. they wont send you the part but might give you some help with the parts.
Posted on Jan 06, 2009
I saw you post today on another forum and did not have time to put my thoughts down before work. I agree not a clutch issue I had to :), you would be so lucky. I own the machine and can’t offer any more troubleshooting then what you have done, good job of that. Unfortunately the FAV6800AW/FAV9800AW SM doesn’t have a whole lot of support for troubleshooting beyond what you have done for this issue. I found more info from the MAH3000 manual on the technical operation of the motor controller (slightly different controller). Both machines use the same troubleshooting paths. Remove JP4 which is;
P1 Motor Control common
P2 Torque (to Motor Controller) see page 1-11 MAH3000
P3 Motor Control Tach (to control board input)
My WAG is replace the Motor Controller 1st, then Control board 2nd and a possible tach issue related to the motor. That’s enough WAGing,…. but with troubleshooting not a complete WAG :).
Take a look at pages 2-5 thru 2-11, I keyed in on page 2-11 in the MAH3000, it may give you some additional insight, I know we are dealing with different machine designs but I think the designs are close regarding motor controller, the motor and what the Control Board is doing and looking for with input from the Motor Controller. I wish the FAV6800AW/FAV9800AW SM gave this kind of detail for troubleshooting. There is a nice little troubleshooting table on 2-11.
I keyed in on this note;
The motor control monitors the signals and communicates this information to the machine control (control board). The purpose of this signal is to tell the motor when to energize each winding in the motor and to tell the machine control the actual motor speed.
Then this note;
Note: If the machine control board does not receive an input signal from the motor control/tachometer circuit (JP4 connector), the motor speed will rapidly accelerate for 5 seconds then shut down. The machine control will sense a "locked rotor" condition and the motor will stop. If the motor control does not receive an input signal from the motor, the motor will "****" for 5 seconds then shut down.
I don’t believe you have that condition. I have worked with a forum member who had an issue with the motor controller related to an Lr error, locked rotor error and replacing the Motor Controller fixed the issue. Form here I vote for an issue with the Motor Controller. Not having known good parts makes this a difficult job.
The control board is under warranty for 5 yrs from DOP, the Control Board is 2 yrs. Ebay is a good source 25001079
I would push Maytag CSV for both. I got them to send me a Control Board after discussing my troubleshooting and that I had a neighbor (me) that was a repair tech who would install. I also had to send them copy of my warranty not sure why they beeded that my machine was on file with them.
In your console you will find a Troubleshooting guide if you haven’t pulled it out already. It has the schematic for the machine which I find handy. If you want a soft PDF copy of the schematic I can e-mail you. Just ping me at email@example.com. I use that for one-way contact, just respond back on this post if you ping me, I don’t check the account for month’s at a time.
With my limited knowledge I will try to help you. Good luck. Rich
Posted on Jun 20, 2009
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Sorry, I cannot solve this. I just wanted to post a couple of useful tips for anyone else out there who happens to be diagnosing their MAH7500AWW.
1. You can put the washing machine into service mode by pressing the <back> and <help> buttons for 5 seconds and then releasing.
2. There is a large folded troubleshooting schematic located under the top console. You have to remove a few screws and lift it up to pull it out.
Posted on Sep 17, 2009
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