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Staber HXW2304 washer won't spin

This will get to the cycle where it drains the basket, but won't spin.

Two new control boards have been replaced per Staber, but they have not fixed the problem.

Voltages appear to be correct. Cannot tell if the motor's tach information is used by the control board to send the machine into spin.

Haven''t gotten much help from Staber, just some lady reading off a flowchart. Staber's support isn't what it used to be and not a lot of people can help with these machines. Help! :)


Posted by on

  • James Wilson Aug 08, 2008

    The previous problem was with my brother's Staber washer. Before he had this problem I bought one for our place.

    This one has an intermittent spin problem. The washer is brand new and Staber wants me to fix it!

    The things that 'Support' wants me to try are ridiculous and they are trying every way they can to make this my fault.

    They cannot find any way to send anyone out to fix it as nobody knows how to work on them - apparently that includes Staber.

    Anyone have one of these that has run into this problem?


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6 Suggested Answers

SOURCE: Washer won't agitate

Just fixed the same problem. Its a broken belt. Take the front panel off and to the right of the tub you will see a pulley and belt. We replaced both the pulley and the belt for around $40. Was real easy to do yourself.

Posted on Jun 06, 2007

  • 90 Answers

SOURCE: machine does not spin, clothes are soaked

fill washer and make sure it agitates. If it does not agitate but can here motor running you have a bad motor coupling. If it agitates but wont spin make sure lid switch is good, if good you have a bad gearcase.

Posted on Jan 05, 2008

aborcass
  • 2651 Answers

SOURCE: Maytag Nepture MAH5500BWW burned control board

ummmm, honestly ive never replaced just the board(im an authorized maytag servicer) so our replacements have always been new, and in this case the repair kit containing both board and motor. that being said, i cant see a reason as to why you couldnt relace just the board itself, ,Ireally never found the reason why the board would burn out, but, as far as repair kit im certain that they were trying to get all circuit boards and motors back to only one model, instead of having 5 or six different boards andmotors, this will bring them all to the most recent board and motor, never was an issue with themotor, jusat that you couldnt wire in the new board without the neew wiring. As long as its the same board i cant see why that wont work. as far as the "wax motor" that was a seperate issue burning out the Top control board, total seperate then your problem,., dont really see an issue with installing your "used board"

Posted on Apr 08, 2008

tzweeb
  • 318 Answers

SOURCE: Maytag Neptune MAH5500BWW Will not spin

maytag neptune washers do have a motor problem and they have a kit to replace the motor and motor controller.
when the motor fails, it wont wash or spin. most units have a 5 year parts warranty and should be replaced with a free part, but you will have to pay an authorized servicer to do this.
if it is over 5 years then i would call maytag and see if they will help you with an authorization for repair.
most of the time they will provide the part for free. just call the 800 # and ask for help. they wont send you the part but might give you some help with the parts.

Posted on Jan 06, 2009

dh1200s
  • 335 Answers

SOURCE: Maytag Neptune Top Load FAV6800AWW -- tub/motor will not spin

Hey Cameron,
I saw you post today on another forum and did not have time to put my thoughts down before work. I agree not a clutch issue I had to :), you would be so lucky. I own the machine and can’t offer any more troubleshooting then what you have done, good job of that. Unfortunately the FAV6800AW/FAV9800AW SM doesn’t have a whole lot of support for troubleshooting beyond what you have done for this issue. I found more info from the MAH3000 manual on the technical operation of the motor controller (slightly different controller). Both machines use the same troubleshooting paths. Remove JP4 which is;
P1 Motor Control common
P2 Torque (to Motor Controller) see page 1-11 MAH3000
P3 Motor Control Tach (to control board input)
My WAG is replace the Motor Controller 1st, then Control board 2nd and a possible tach issue related to the motor. That’s enough WAGing,…. but with troubleshooting not a complete WAG :).
Take a look at pages 2-5 thru 2-11, I keyed in on page 2-11 in the MAH3000, it may give you some additional insight, I know we are dealing with different machine designs but I think the designs are close regarding motor controller, the motor and what the Control Board is doing and looking for with input from the Motor Controller. I wish the FAV6800AW/FAV9800AW SM gave this kind of detail for troubleshooting. There is a nice little troubleshooting table on 2-11.
I keyed in on this note;

The motor control monitors the signals and communicates this information to the machine control (control board). The purpose of this signal is to tell the motor when to energize each winding in the motor and to tell the machine control the actual motor speed.

Then this note;
Note: If the machine control board does not receive an input signal from the motor control/tachometer circuit (JP4 connector), the motor speed will rapidly accelerate for 5 seconds then shut down. The machine control will sense a "locked rotor" condition and the motor will stop. If the motor control does not receive an input signal from the motor, the motor will "****" for 5 seconds then shut down.

I don’t believe you have that condition. I have worked with a forum member who had an issue with the motor controller related to an Lr error, locked rotor error and replacing the Motor Controller fixed the issue. Form here I vote for an issue with the Motor Controller. Not having known good parts makes this a difficult job.
The control board is under warranty for 5 yrs from DOP, the Control Board is 2 yrs. Ebay is a good source 25001079

I would push Maytag CSV for both. I got them to send me a Control Board after discussing my troubleshooting and that I had a neighbor (me) that was a repair tech who would install. I also had to send them copy of my warranty not sure why they beeded that my machine was on file with them.
In your console you will find a Troubleshooting guide if you haven’t pulled it out already. It has the schematic for the machine which I find handy. If you want a soft PDF copy of the schematic I can e-mail you. Just ping me at dh1200s@yahoo.com. I use that for one-way contact, just respond back on this post if you ping me, I don’t check the account for month’s at a time.
With my limited knowledge I will try to help you. Good luck. Rich

Posted on Jun 20, 2009

Testimonial: "Awesome help and advice -- thank you to everyone!"

  • 1 Answer

SOURCE: Maytag Neptune MAH7500AWW Speed Indication Error - Won't spin up...

Sorry, I cannot solve this. I just wanted to post a couple of useful tips for anyone else out there who happens to be diagnosing their MAH7500AWW.

1. You can put the washing machine into service mode by pressing the <back> and <help> buttons for 5 seconds and then releasing.
2. There is a large folded troubleshooting schematic located under the top console. You have to remove a few screws and lift it up to pull it out.

Posted on Sep 17, 2009

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1 Answer

The machine doesn't spin properly and doesn't drain the water


see this causes and fix it. God bless you
Lid Switch Assembly If the washer won't spin the lid switch assembly might be defective. This is a very common problem. The lid switch assembly can fail either mechanically or electrically. Test any electrical switches with an Ohm meter for continuity. The switches should have continuity according to their design.

Motor Coupling If the washer won't spin the motor coupling might have failed. The motor coupling connects the motor to the washer transmission. It is designed to fail if the washer is overloaded in order to protect both the motor and transmission. Another common problem is the lid switch.

Drive Belt If the washer won't spin, check the drive belt. If the belt is broken or if it isn't tight on the pulleys the washer won't spin properly.

Door Lock Motor and Switch Assembly If the washer spin the door lock assembly should be checked. The door lock can fail either mechanically or electrically. Test any switches on the door lock with an Ohm meter. The switches should have continuity according to their design.
Motor Control Board If the washer won't spin the motor control board might be defective. The motor control board provides power to the motor as well as direction and force. If the motor control board is defective the washer may not work at all or function properly.

Drive Block If the washer won't spin the drive block might be worn out or may have come loose. Underneath the agitator the drive block connects the inner tub (the one that spins around) to the transmission. If the drive block wears out the transmission shaft will still spin but the tub may not - or it may spin slowly. This also usually causes a lot of noise. The drive block is relatively easy to replace.

Clutch Assembly If the washer won't spin, the clutch assembly might be worn out. The clutch assembly makes the connection between the transmission and the inner tub. It is designed to allow the tub to get up to the proper spin speed gradually. As the clutch wears out it may prevent the tub from spinning. The clutch is not repairable, if it is loud or not working properly it will need to be replaced.

Clutch Band kit If the washer won't spin, the clutch band kit might be worn out. The clutch makes the connection between the transmission and the inner tub. It is designed to allow the tub to get up to the proper spin speed gradually. As the clutch wears out it may prevent the tub from spinning. If the washer won't spin, this clutch band kit may need to be replaced.

Drive Motor If the washer won't spin the drive motor might be defective. This is not common. Check all of the other related parts to this symptom before replacing the motor. If the motor is visibly burned out or physically damaged It will have to be replaced.

Tub Bearing If the washer won't spin the tub bearing might have seized. This is a common problem and relatively easy to replace.

Tub Seal and Bearing Kit If the washer won't spin the tub seal and bearing might have seized. This is a common problem and relatively easy to replace.

Bearing If the washer won't spin the bearing might have seized. This is not common. The bearing doesn't require any normal maintenance. They generally go bad when the tub seal fails and allows water to leak past into the bearing.
Basket Drive If the washer won't spin the basket drive clutch might be worn out. The basket drive sits on top of the transmission and engages with the inner tub. If the basket drive wears out the tub won't spin.

Basket Drive Hub Kit If the washer won't spin the basket drive hub might be worn out. The hub is a set of plastic gears underneath the agitator. The basket drive hub kit is easy to replace with standard hand tools.
Transmission If the washer won't spin the transmission might be worn out or defective. There are numerous more likely causes when a washer won't spin, which should be checked first.
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Sep 28, 2012 | Hotpoint Washing Machines

1 Answer

Whirlpool Duet Sport Model WFW8300SW0 basket won't


The following list of codes indicates an electronics communication problem with the washer: - Duet HT washer - F01, F03, F06, F11, F23, F24, F27, F28, F29, F30, F31, F32, F35, F42, F61, F62, F63, F64, F65, F70, F71, and F99

If Pause/Cancel does not work:
  1. Unplug washer or disconnect power for one minute.
  2. Plug in washer or reconnect power.
  3. Re-select the cycle and press Start.
NOTE: If the error remains on the display, call for service.

I would first replace the door latch/lock assembly, a number of users have and it fixed the F-11 error code completely. Its the cheapest part for this problem.

Hope helps.

Jun 27, 2011 | Whirlpool Duet Sport HT WFW8400TE Washer

1 Answer

Clean cycle stops and rl appears


The rl code is displayed when the control detects a load of clothes in the washer during the clean washer cycle.

This code should only come up when you're trying to run a clean cycle.

There can be two causes for this message if there are no clothes in the washer while you're running the clean washer cycle.

The most serious cause of the problem would be the spin bearing. Try and turn the basket by hand and see if you fill any restrictions.
The basket can drab because of the bearing or because there are clothes between the spin basket and outer tub.

Turn the basket by hand and see if you notice anything.

You can also try to remove the belt and run the clean cycle and see if the problem repeats. If the code doesn't repeat with the belt off and there is nothing between the tub and spin basket most likely the spin bearing will have to be replaced. The bearing is part of the rear half of the tub and will require a complete tear down to change.


The rL error code during the clean cycle is likely caused by friction on the spin basket shaft since you indicate that you hear squeaking when the washer is spinning.

The squeaking is normally caused by a bad bearing in the rear tub shell.

I recommend that you have the washer diagnosed and repaired by a Sears service technician.

This type of problem will normally require an extensive tear down of the washer to repair.

It is not a problem that you can normally repair yourself.

Open the door & slowly rotate the spin basket to see if you can feel any kind of drag on the bearings.

If the bearings check good, the control board is sensing a load & will need to be replaced.

If the message rl repeats with the belt off then the most likely cause of this problem is the machine control board.


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Sep 25, 2010 | Kenmore HE2 Plus Front Load Washer

1 Answer

My kenmore he plus did not drain and spin, I tried to start a the clean cycle and there is a code "rl". what is wrong?


The rl code is displayed when the control detects a load of clothes in the washer during the clean washer cycle.

This code should only come up when you're trying to run a clean cycle.

There can be two causes for this message if there are no clothes in the washer while you're running the clean washer cycle.

The most serious cause of the problem would be the spin bearing. Try and turn the basket by hand and see if you fill any restrictions.
The basket can drab because of the bearing or because there are clothes between the spin basket and outer tub.

Turn the basket by hand and see if you notice anything.

You can also try to remove the belt and run the clean cycle and see if the problem repeats. If the code doesn't repeat with the belt off and there is nothing between the tub and spin basket most likely the spin bearing will have to be replaced. The bearing is part of the rear half of the tub and will require a complete tear down to change.


The rL error code during the clean cycle is likely caused by friction on the spin basket shaft since you indicate that you hear squeaking when the washer is spinning.

The squeaking is normally caused by a bad bearing in the rear tub shell.

I recommend that you have the washer diagnosed and repaired by a Sears service technician.

This type of problem will normally require an extensive tear down of the washer to repair.

It is not a problem that you can normally repair yourself.

Open the door & slowly rotate the spin basket to see if you can feel any kind of drag on the bearings.

If the bearings check good, the control board is sensing a load & will need to be replaced.

If the message rl repeats with the belt off then the most likely cause of this problem is the machine control board.


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Sep 08, 2010 | Kenmore HE2 Plus Front Load Washer

1 Answer

Tub filled with water, Lr code


To pump out the excess tub water while failing to complete spin cycle;

Enter Service Mode by simultaneously pressing and holding the Enviro Plus and Spin Only keys for three seconds or the display reads “00”

Pressing the Delicates key will lock the lid. Now press the Presoak key the drain pump will turn on. Stop with off button or hit the Presoak key.


This process is documented in the Service Manual. I would go to page 16 of the SM lower right hand part of page, Board Output Test and turn on the drain pump in service mode to pump out the tub.



If I could ask you to do a little troubleshooting;

It sounds like the wash/agitate cycle completes and you enter into the spin cycle of the selected wash cycle is that correct. When the wash cycle fails does the Cycle Status LED indicate that the washer is in the Spin cycle?

With a empty wash basket no wash load in the basket and you start a Spin Only cycle will the Spin Only cycle complete?

If the washer will start the cycle do you hear and loud Spin Only cycle noise such as metal against metal grinding noise?

With the washer off and no clothes in the wash basket can you open the lid then Spin the wash basket as fast as you can in the CCW direction the only direction. The wash basket should spin CCW several rotations and coast down to a smooth stop dose it?

I’m checking for Outer Tub increased bearing resistance…..Rich


FAV6800A/FAV9800A Service Manual for reference. Sears Parts Direct for reference.

Jun 28, 2010 | Maytag Neptune FAV6800AW Top Load Washer

1 Answer

Maytag Neptune TL clothes still dripping wet after full cycle


Pump out time of 40 seconds sounds good.

No ND error code and you spin up to 850RPM which is max for the machine.

You have no standing water in the wash basket.... I'm scratching my head.

Could you do a Spin Only cycle with that same wet wash load and set the SPIN for Max Extract. After you start the Spin Only cycle put the machine in Service Mode and watch the RPM range. This cycle sets the display to 12 minutes. Let’s see if the wash load remains wet and what max RPM is reached.

""Maybe the pump is not turning on during the spin cycle?"" You have no standing water in the wash basket correct? I feel the pump is turning on or you would have standing water in the wash basket and the pressure switch would have never indicated an empty condition (Low Level pressure switch contacts) to the Control Board. The Control Board would have stopped the wash cycle with a ND for no drain error code.

The pump in the spin cycle will turn on a number of times see if you hear turn on in a Spin Only cycle

I just ran a Spin Only light wash load with about 5 gallons of water in the wash basket. Timer went to 12 min. I toggled into Service Mode to watch wash basket RPM. At about the 5 Min mark (toggle in and out of Service Mode) the wash basket reached 850RPM then a few minutes later it stepped down to 830RPM to end of Spin Only Cycle. You don’t have a water valve stuck open or you would flood/over flow of the machine. Did you here the drain pump turn on several times during the Spin Only cycle?
Rich

Apr 08, 2010 | Maytag Neptune FAV6800AW Top Load Washer

2 Answers

No error codes-washes but does not spin- water stuck in bottom


If your machine is a FAV6800A to FAV9800A here is the Service Manual.
If you lift the washer lid and rotate the wash basket CCW which is the Spin Cycle direction will it turn with very little resistance? It should not rotate CW.
With no error codes I would go to Service Mode page 14 of the Service Manual and read the current recorded Daig codes and write them down then clear the list.
Now start a Spin Only cycle with no clothes in the wash basket let it in that mode for about 5 minutes. Hit the off button to end the Spin Onlly cycle then check the Diag code block and see if an error event was logged if so please let us know.
If there is no error code generation by the Control Board in the Diag code blocks I would suspect a Control Board issue with your no Spin issue..
Without a known good Control Board and Motor Controller to swap out and no error code generation by the Control Board this would be a hard problem to troubleshoot.
The Control Board is under warranty for 5 yrs you could try Maytag Customer Service the number is in the SM and see if they will send you one even if the warranty is up…..Rich

Feb 06, 2010 | Maytag Neptune FAV6800AW Top Load Washer

1 Answer

Door is locking but machine will not execute spin cycle


My washer is draining the tub but it's not spinning .Would this be minor or should i buy a new one.

Aug 17, 2009 | Maytag Neptune MAH5500B Front Load Washer

1 Answer

HE2plus. I keep getting rL on clean washer cycle.


The rl code is displayed when the control detects a load of clothes in the washer during the clean washer cycle.

This code should only come up when you're trying to run a clean cycle.

There can be two causes for this message if there are no clothes in the washer while you're running the clean washer cycle.

The most serious cause of the problem would be the spin bearing. Try and turn the basket by hand and see if you fill any restrictions.
The basket can drab because of the bearing or because there are clothes between the spin basket and outer tub.

Turn the basket by hand and see if you notice anything.

You can also try to remove the belt and run the clean cycle and see if the problem repeats. If the code doesn't repeat with the belt off and there is nothing between the tub and spin basket most likely the spin bearing will have to be replaced. The bearing is part of the rear half of the tub and will require a complete tear down to change.


The rL error code during the clean cycle is likely caused by friction on the spin basket shaft since you indicate that you hear squeaking when the washer is spinning.

The squeaking is normally caused by a bad bearing in the rear tub shell.

I recommend that you have the washer diagnosed and repaired by a Sears service technician.

This type of problem will normally require an extensive tear down of the washer to repair.

It is not a problem that you can normally repair yourself.

Open the door & slowly rotate the spin basket to see if you can feel any kind of drag on the bearings.

If the bearings check good, the control board is sensing a load & will need to be replaced.

If the message rl repeats with the belt off then the most likely cause of this problem is the machine control board.


http://media.fotki.com/1_p,sqfgswqgwssgwfwxgtqsskgwtqkq,vi/ssfqsqssrxkbbdrggfw/1/1303472/5961857/image34400img-or.jpg



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Mar 03, 2009 | Kenmore HE2 Plus Front Load Washer

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