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My computer opens up stating "updating stage 3 of 3 0% don't shut down your computer" which has happened many a times but it doesn't get past 0% and shuts down, the same thing happens updating and shuting down over and over. The last time i used the computer my norton was updating and needed the restart but i was running lating for work and just shut it down instead.

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Hmm.. this sounds like a virus to me, but i'd need to see a screencap to be sure.. (which obviously is a problem!)
either that, or corruption within system files.

If you are running windows XP - run a repair install, there are many good intructions over the net if you get confused but basically all you have to do is use your original windows cd, boot from it using prompts in the BIOS when your computer boots up and follow the prompts.
be warned, do NOT reinstall windows completely UNLESS you have backed up all your files, drivers etc.

Apologies for the vague solution, it's a little hard to identify the problem without seeing it sometimes =]

may I also make a recommendation - do not use Norton as an antivirus, it has a rather heavy load on systems and often causes problems of its own.
I'd recommend Nod32 Antivirus instead =]

Good luck!!

Posted on Jun 14, 2008

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Try tapping the F8 key while the pc is rebooting to get to the boot menu. Select "Last Known Configuration That Worked".

Posted on Jun 14, 2008

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Please use this solution thta I have placed on this forum.
Please follow exactly these steps then you computer should be working again.
I have used the following solution.
Restart computer.press f8 then choose option restore computer.
choose option open command.
type: prompt winsxs (press enter)
type: move C:\windows\winsxs\pending.xml text.xml (press enter)
type: exit and restart computer.
Computer should be working again.
good luck.
hope it works for you.
pieter.

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I'm assuming you're using Windows of some sort since it shows "Stage 3 of 3" when it does updates during shut down.

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Make sure to rate the solutions you get!

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