There is a small button on the inside edge where the door closes, it was broken off since there was nothing there I didnt see it.It was only a hole where the button was.So I had to get a new button and replace it.
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The Neptune can sometimes be reset. God knows the repairman for Maytag really needs to get back to work, yet to reset the cpu on your washer/dryer just unplug the unit for 60 seconds. I hope this helps you out.
Neptune washing machine displays error codes, also called "help codes,"
to identify specific problems with your washer. Once you close your
Maytag Neptune's door, the machine locks the door, goes through the
selected wash cycles and unlocks the door when the laundry is finished.
Error codes appear when there are problems with the door, the inflow and
drainage of water and the motor.
Your Maytag Neptune washer displays the "do" help code when the washing machine
is trying to start a cycle, but the door is open or not locked
properly. If this message is displayed, close the door securely and
restart the washing cycle.
The "FL" code indicates that the washing machine was unable to
lock the door after you closed it. Open and close the door tightly, then
restart the washing cycle.
The "Sd" code indicates that you have added too much detergent to
the washing machine and your laundry has too many suds. The machine
will stop displaying this code if it has successfully run the suds
recovery cycle, which removes the excess suds from the wash load. If the
code remains, reduce the amount of detergent in the load. Use less
detergent for similar loads of laundry in the future.
The "PF" code indicates that a power failure has occurred.
Restart the wash cycle. If the code still appears, check that the
washing machine is still plugged in to the electrical outlet.
The "nd" code indicates that your Maytag Neptune is not draining
as it should. Check that the drain hose isn't kinked and that the stand
pipe isn't clogged. If you find either of these problems, fix them
before restarting the washing cycle.
The "LO" code appears when the washing machine has finished the
selected wash cycle, but cannot unlock the door. Verify that the door is
closed properly, push the "Off" button, and wait two minutes. The door
should unlock and the error code will disappear. If the error code
remains, unplug the washing machine, wait two minutes and plug it back
into the electrical outlet.
The "Lr" code indicates that the washing machine's motor is not
running as it should. Have your Maytag Neptune washing machine serviced
by a certified Maytag repair professional.
The "OE" error code means the control detected the water level in the
machine is above the overflow level. According to your description the
first failure suspect is the water valve possibly stuck. Perform the
troubleshooting as described in the tech sheets.
If your machine is a FAV6800A to FAV9800A here is the Service Manual. If it one of those machines I suspect a possible clutch malfunction. See this postfor what is involved to do clutch maintenance or replacement.
Do you have any error codes to the display if it's a FAV6800A such as dC or uC unbalance codes.Is the wash tub banging around on Spin Cycle of the Wash Cycle? ……Rich
d5 is a door lock error code,more than likely a bad door latch it's an easy repair,here is a link to the Neptune repair manual this the Mah 3000 but they all come apart the same way the only real difference was in the control panel and the door latch in yours uses a solenoid to lock instead of a wax motor
“E3” code – Machine control is attempting to drive the motor but is not seeing any tach
response. Visual Check shows motor is not moving. (Locked or Hall Sensor fault.)
Possible causes of ‘E3’ codes:
1. Spin drum stuck – Verify that the spinner moves freely to eliminate this cause.
2. Hall Sensor fails or is loose – When the Hall Sensor fails or becomes dislodged, the control
doesn't recognize that the motor is spinning and shuts down. The result will likely be an “E3”
code in the worst case, or “SUdS” if it is only getting a partial rpm reading. Check wire
harness connector(s) to motor.
Hall Sensor – PCB that is located on the back of the motor that senses motor rpm. It is not a
separate part, but rather an integral part of the motor.
have you tried just unpluging the unit from the wall and waiting for 1 min and repluging it into the wall, this usually resets any codes. if not I will be happy to research this for you, infact I am doing it now while we speak, you try the simple method first. and let me know how that goes. my name is joyce
It sound like a loose or a broken lid switch issue.
The lid switch is inside the washing machine main housing near the door frame. Often you have to raise or open the top or front of the washer to get to the switch.