Question about Garmin Nuvi 660 GPS Receiver

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Foolish Policy Screws Up Father's Day

Your policy to have the same purchaser for store pick-up to pick-up the items with picture ID, order number, and purchasing credit card precludes ability to buy as a cross-country gift and pick-up by recipient. Think of it this way, my father is technically challenged but I found the perfect Garmin GPS...user friendly and I can help. Now, because of your "non-waivable" policy I had purchase through Circuit City and could not use my BestBuy credit card or bonuses. Additionally, my Dad had to travel further. As rediculous as the policy, not waiving is a slap in the face to a loyal customer.

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  • SHARCNET-USA
    SHARCNET-USA May 11, 2010

    So what does thi shave to do with Fixya?

×

1 Answer

How is this a GPS problem?

Anyway, what you ran into is how businesses have to protect themselves these days, because there are so many scammers. Doesn't mean YOU are a scammer, but there so many that the store has made that policy, to ensure the credit card it was paid with belongs to the person picking it up. I don't blame them.

Posted on Aug 24, 2008

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Key board has no q,r or x thier is p's were the q and r are suppose to be and a h were the x is suppose to be




> >
> > BEWARE BEST BUY new policy. > > MOST ITEMS ARE 25% RESTOCKING FEE NOW.
> > AND YOUR REFUND MAY BE STORE CREDIT ONLY.....
> >
> >
> > Subject: Fw: Best BUY 'S newest trick - PLEASE READ!
> >
> > Well doesn't this just ****!
> >
> > You better know what you're getting is JUST what you
> > want....... or pay one way or another. This is not a good deal to me.
> >
> >
> >
> > BEST BUY, MY FOOT
> >
> > Best Buy has some bad policies....
> >
> > Normally, I would not share this with others,
> However, since this could happen to you or your friends , I decided to share it.
> If you purchase something from, Wal-Mart, Sam's Club, JC Penny, Sears etc.,
> If you return the item with the receipt, they will give you your money back
> if you paid cash, or credit your account if paid by plastic.
> >
> > Well, I p urchased a GPS for my car, a Tom Tom XLS
> from 'Best Buy'. They have a policy that it must be returned within 14 days
> for a refund!
So after 4 days I returned it in the original box with
> > all the items in the box, with paper work and cords all wrapped in the
> > plastic. Just as I received it, including the receipt.
> >
> > I explained to the lady at the return desk I did not
> > like the way it could not find store names. The lady at the refund desk
> > said, there is a 15% restock fee, for items returned. I said no one told me
> > that. I said how much would that be. She said it goes by the price o f the
> > item. It will be $45.00 Dollars for you. I said, all your going to do is
> > walk over and place it back on the self! Then charge me $45.00 of my
> money for restocking!! She said that's the store policy. I said if more people
> > were aware of it they would not buy anything here! If I bought a $2000.00
> > computer or TV and returned it I would be charged $300.00 dollars restock
> > fee!! She said yes, 15%.
I said OK, just give me my money minus the restock fee.
> >
She said, since the item is over 200.00 dollars, she cant give me my money back!!!
> >
Corporate has to and they will mail you a check in 7 to
> > ten days.!! I said 'WHAT?!' It's my money!! I paid in cash ! I want to buy a
> > different brand..Now I have to wait 7 to 10 days. She said well, our
> policy is on the back of your receipt.
> >
I said, do you read the front or back of your receipt?
> > She said well, the front! I said so do I, I want to talk to the Manager!.
> >
> > So the manager comes over, I expl ained everything to
> > him, and he said, well, sir they should of told you about the policy when
> > you got the item. I said, No one, has ever told me about the check refund
> or restock fee, when ever I bought items from computers to TVs from Best
> Buy. The only thing they ever discussed was the worthless extended warranty
> > program. He said Well, I can give you corporate phone number.
> >
I called corporate. The guy said, well, I'm not supposed
> > to do this but I can give you a 45.00 dollar gift card and you can use it at
> > Best Buy. I told him if I bought something and returned it, you would charge
> > me a restock fee on the item and then send me a check for the remaining 3
> > dollars. You can kee p your gift card, I'm never shopping in Best Buy ever
> > again, and If I would of been smart, I would of charged the whole thing
> on my credit card! Then I would of canceled the transaction.
> >
> > I would of gotten all my money back including your
> > stupid Fees! He didn't say a word!
> >
I informed him that I was going to e-mail my friends and
give them a heads up on this stores policy, as they don't tell you about
all there little caveats
> > So please pass this on. It may save y our friends from
> > having a bad experience of shopping at Best Buy.
> >
> > Check it out ...
> >
> http://www.bestbuy.com/olspage.jsp?type=page&contentId=1043363607042&id=cat1
>
> >
> >
> >




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Jun 03, 2008 | GPS Devices

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