Question about Garmin Nuvi 660 GPS Receiver

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Foolish Policy Screws Up Father's Day

Your policy to have the same purchaser for store pick-up to pick-up the items with picture ID, order number, and purchasing credit card precludes ability to buy as a cross-country gift and pick-up by recipient. Think of it this way, my father is technically challenged but I found the perfect Garmin GPS...user friendly and I can help. Now, because of your "non-waivable" policy I had purchase through Circuit City and could not use my BestBuy credit card or bonuses. Additionally, my Dad had to travel further. As rediculous as the policy, not waiving is a slap in the face to a loyal customer.

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  • SHARCNET-USA
    SHARCNET-USA May 11, 2010

    So what does thi shave to do with Fixya?

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1 Answer

How is this a GPS problem?

Anyway, what you ran into is how businesses have to protect themselves these days, because there are so many scammers. Doesn't mean YOU are a scammer, but there so many that the store has made that policy, to ensure the credit card it was paid with belongs to the person picking it up. I don't blame them.

Posted on Aug 24, 2008

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Posted on Jan 02, 2017

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Past store return policy, missing parts


If the time is past the 14 to 28 day refund policy deadline most retailers set they are probably not obliged to refund you. Your device will have a warranty presumably , usually for a year or more, under which they are obliged to replace or repair the item. You may choose to take advantage of this option.. There may well be consumer legislation protecting your rights.
Good Luck

Jun 04, 2015 | Audio Players & Recorders

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I would like info on returning a unsatisfactory product that does not meet its expectations.


Returns and Refunds: Federal Law


Most retailers allow customers to return goods if they change their minds or receive an unwanted item as a gift simply because it makes good business sense. But they are not required to do unless there is an obvious defect with the product. Merchants also may require a receipt in order to accept returns, which helps prevent return fraud (see discussion of this below).

Legally, it is a matter of contract law: If the merchant's policy (or sales contract) clearly states "all sales final" in a way that is not confusing to customers, then it is not required to accept returns on otherwise salable goods.

Federal law governing refunds is fairly simple and straigtforward, applying to online as well as in-store sales. Merchants do not have to provide a full refund on returned goods unless one of the following conditions is true:





  • The goods were defective (or, more generally, the merchant broke its sales contract)


  • Refunds are part of the merchant's stated return policy


Returns and Refunds: State Law


Some states have laws addressing consumer refunds, although not all of them offer guidance on how the laws apply to their residents who purchase goods from out-of-state merchants over the Internet. Below are some examples of state laws governing refunds:



  • California: Merchants are required to clearly post their refund policy unless they offer full cash refund, exchange, or store credit within seven days of the purchase date. Failing this requirement, customers may return goods for a full refund within 30 days of the purchase.


  • Florida: Merchants that do not offer refunds must post this fact where customers can see. Failing this requirement, customers may return goods for a full refund within 20 days of the purchase.


  • Illinois: Illinois citizens may cancel consumer transactions (and get a full refund) within three business days for door-to-door sales, campground memberships, and gym memberships.


In most cases, regardless of how a merchant drafts its return policy, the conditions of such a policy must be prominently displayed at the place of purchase (including Web sites) for it to be considered valid. Merchants may charge a restocking fee for returned merchandise but, as with any contractual obligation, must make this clear in their policies.

Return Fraud


There are numerous ways customers can defraud a merchant through the return process, but not all return fraud is distinguishable from legitimate returns. For example, someone who has a hard time deciding on what clothes to buy and makes frequent returns is not trying to game the system. But someone who buys a formal dress, wears it once, and then returns it the next day is in fact defrauding the merchant.

U.S. retailers lose between $9.6 billion and $14.8 billion annually from return fraud, according to research by the National Retail Federation (NRF) and the Loss Prevention Research Council. Returned merchandise is either marked down or thrown away, and often incurs hidden costs associated with being restocked.

Below are some common types of return fraud:



  • Wardrobing (or "renting"): Buying clothes or other items for one-time use and then returning them


  • Stolen Goods: Returning goods shoplifted at the same store or stolen elsewhere


  • Fraudulent Receipts: Using a reused, found, stolen, or altered receipt to return goods; or returning goods to a store with a higher price in order to make a profit


  • Employee Fraud: Manipulation or assistance from within the company


  • Price Switching: Affixing a higher-priced tag on an item in hopes of returning it for the higher refund


Consumers who are caught engaging in return fraud may face shoplifting or theft charges, as long as evidence exists that an actual crime took place. For example, wardrobing may be next to impossible to prove, but surveillance video of someone removing price tags could be the smoking gun in such a case.

- See more at: http://consumer.findlaw.com/consumer-transactions/return-policies-and-refunds.html#sthash.8WIDr45o.dpuf



Return Policies and Refunds FindLaw






this may help

Feb 24, 2015 | Miscellaneous

1 Answer

I ordered two wallets and only wanted one.


CONTACT US BY PHONE: Toll Free: 1-877-44-GUESS (1-877-444-8377).
Monday through Friday 6:00 a.m. - 5:00 p.m., Saturday 7 a.m. - 4 p.m. (PT)
HOLIDAY HOURS: Thanksgiving Day, November 27, 2014 - Closed
Christmas Eve, December 24, 2014 - 7:00 AM to Noon (PT)
Christmas Day, December 25, 2014 - Closed
New Year's Eve, December 31, 2014 - 7:00 AM to 4:00 PM (PT)
New Year's Day, January 1, 2015 - Closed
IN-STORE HOLIDAY RETURN & EXCHANGE POLICY The holiday return and exchange policy is effective from Sunday, November 23, 2014 through Sunday, January 4, 2015.
Purchases with an original receipt:
  • May be exchanged or returned for a merchandise return card.
  • Will be refunded in the method of original payment. If a debit refund is unavailable or for cash refunds greater than $100.00, a mail check will be issued.
Gift purchases with a gift receipt and tags attached may be exchanged or returned for a merchandise return card.
Purchases with a gift receipt:
  • May be exchanged or returned for a merchandise return card only.
A NOTE ON OFFERS, SALES, PROMOTIONS AND DISCOUNTS: Unless otherwise stated, prices on full price, sale and promotional items, and affiliate cannot be combined with any other offers, sales, promotions or discounts. Sales, promotions and discounts may not be applicable to all sizes, colors or styles. Quantities are limited; no rain checks will be issued. Offers are not valid on previously purchased merchandise or purchases of gift cards. GUESS?, Inc. reserves the right to extend, modify or discontinue any offer, sale, promotion or discount at any time without notice.
RETAIL STORE QUESTION: For assistance in locating a specific item in a retail store, please call GUESS Retail at 1-877-44-GUESS (1-877-444-8377).
OTHER QUESTIONS: For help locating an employee or specific department, and information about advertising or licensing,
please call the GUESS corporate office at 1-877-44-GUESS (1-877-444-8377).
CORPORATE QUESTIONS: GUESS's corporate headquarters are located in Los Angeles, CA. If you would like to send correspondence to our corporate offices please address it to:
GUESS, Inc.
1444 South Alameda Street
Los Angeles, CA 90021
U.S.A.


Hope that helps.

Dec 03, 2014 | Gbyguess G by GUESS Adeline Slim Wallet,...

1 Answer

I bought a water hose in June and forgot all about it. As we were cleaning out the garage we found the pocket garden hose still in the box. I found the receipt and tried to bring it back to Walmart


Return policy is set by the store. It can be anything they decide it should be. If they publish "90 day return" only, then that's the policy, and you may be stuck with your item. There are no laws about returns, only individual store policies.

Nov 08, 2014 | Garden

1 Answer

My Father in law wants to know to whom did Old Mutual paid out his policy which he had with them


Under the freedom of information act when it concerns you you can demand to see the info.You should be able to down load the appropriate paperwork from the net.Hope this helps good luck!

Jan 21, 2014 | Computer Aided Verification, 15 conf., CAV...

1 Answer

I want to pick up an item but have been told I cannot, I work in that area, the postage is far to much.


If the company has advised you that you cannot pick up your purchase from their office then you have no choice but to accept their policy or you can cancel your order and ask for a refund.

Jan 19, 2012 | Cell Phones

1 Answer

Books i wish to return as I ordered 4 instead of 1


Check the sellers return policy. If they accept returns call them to gain the specifics on returning the extra item, they may charge you a restocking fee(which, in itself is bogus).

anaanymous

Sep 29, 2008 | Amazon Stores

2 Answers

BB return policy


Hey cometo,

The return period for most products sold through your local Best Buy™ store is 30 days, but please keep in mind that there are some exceptions. Monitors, projectors, camcorders, digital cameras, radar detectors, video games purchased as used, desktop computers and notebook computers must be brought back to your local store within 14 days of purchase in order to be returned or exchanged.

Additionally, some products are subject to a 15% restocking fee if returned opened and non-defective. Those products are notebook computers, camcorders, digital cameras, projectors, radar detectors, GPS navigation devices, and all mobile (in-vehicle) video systems. For special order products however, the restocking fee is 25%.

Remember that the restocking fee is only charged when the product is returned opened and non-defective - we are unable to waive this fee if you are simply dissatisfied with your purchase.

If you are still unsure and would like further clarification of these policies, I would strongly suggest checking out our return policy FAQ by following the link I've provided below.

http://www.bestbuy.com/site/olspage.jsp?type=page&contentId=1117177044087&id=cat12098

Hope this helps you out.

Sincerely,
Aaron
Go Ahead. Use Us.

Jun 09, 2008 | Sony KDF-E60A20 60 in. LCD HDTV

1 Answer

I need a replacement safety clip for a Maclaren's techno pushchair


contact Maclaren:

Please contact us with any questions you have. We are here to serve you. We guarantee your satisfaction. On most items, we offer a 30 day return policy. Please see our return policy for specific information.

Thank you for your business.

If you would like to submit a Purchase Order, please fax it to (866) 513-2570, or contact us

By Phone: (800) 593-5473 or 617-880-8124
By Email: service@strollers.com
By Fax: (617) 880-8125
For Purchase Orders - (866) 513-2570

By Mail: CSN Stores
Strollers.com
800 Boylston St, Suite 1600
Boston, MA 02199

May 13, 2008 | Baby Gear

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