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Re: kenmore model # 911.36765892 / sn BT293037Q
The lock motor may have failed. On many freestanding stoves the lock motor is located in the right rear (looking from the front) with a long rod connected to the lock. remove the motor and unhook the rod from the motor cam.
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Hello,Give it time for the oven to cool if it has just completed the clean cycle. The door is not to unlock if the oven is still too hot. If the oven is cool and the door will not unlock,program and start another clean cycle and after about two minutes press cancel/clear/stop and wait for another minutes to see if the door will unlock.If the door doesn't unlock i recommend calling a service technician to diagnose and repair your range. Thanks
Unplug the unit or shut off the circuit breaker for 5 minutes.
Plug the unit back in or turn on the circuit breaker. Set the clock and gently
try moving the door lock lever (is so equipped) or opening the door. or Set the self-clean cycle again and only allow it to work for 15
minutes. Cancel the self-clean cycle and allow the oven to cool. Gently try
moving the door lock lever (is so equipped) or opening the door. If these
procedures fail to correct the condition, the lock must usually be accessed and
moved manually to open the door. Some model
ovens require the oven door to be manually unlatched before the controls are
returned to the OFF position or else the door may not be able to be unlocked.
Check the owner's manual for proper operating procedures.
Duringthe cleaning cycle, there was a temp sensor malfunction that may have damaged the temp sensor. this is a commonoccurrence with this model. this is refereed to as a runaway temperature code. the sensor lost control of the cleaning cycle and it got to hot. the temp sensor is fried and it will need to be replaced.
I know you probable don't want to hear this but in you circumstance, I think you would be better off to contact a repair professional. Those oven door locks are meant to keep the door from opening during the oven's self-cleaning cycle. They are both mechanically and temperature controlled so that the door can not be opened when the oven is 950 degrees. It sounds to me as though something is not releasing to allowing the locking mechanisim to disengage from the door even though the lever is in the unlock position. The unit will probably have to be taken apaprt to remedy the problem. Good luck.
I have a Whirlpool MOD. RBS275PDB17 single electric self-cleaning oven; although the manual is generic, it specifies, "When the cycle is completed and the oven cools, "End" will appear on the lower oven display and "LOCKED' will disappear" and "To Stop Self-Clean any time: Press UPPER/OFF, LOWER/OFF or OFF/CANCEL. If the oven temperature is too high, the door will remain locked. It will not unlock until the oven cools." Has your oven had time to cool?
The www.managemyhome.com website has some troubleshooting options when the door wont unlock. Good luck. Also you can download the whole manual online it you have your model number. Mine was inside the drawer under the oven.