I bought a great used laptop on ebay, no HDD and a turn off problem that was described as a possible short in the A/C adapter plug. turned out to be just a dust clogged heatsink! I put a 100GB HDD, swapped the combo for a DL DVD burner and loaded XP PRO. I loaded all the drivers listed in acer's DL area, but there is an unrecognized item in the hardware manager and the SIS 900 will not hook up through my cable modem. it will connect via USB, so no BIG deal, but I would appreciate any solution out there. THanks
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Thank you for contacting Fixya. This is Anil.
I understand that whenever you turn ON the computer it pops for HDD password.
It appears that someone has set an HDD password on your computer. Inorder to reset it please follow the steps mentioned below:
If you have forgot BIOS/HDD password then you have to reset CMOS jumper setting. Please follow the below steps: Open the Laptop back panel. Locate the CMOS battrey, remove it & then with the help of a screw driver keep on pressing the terminal inside it and turn ON the computer for 10 secs and Turn Off (make sure you keep on pressing the terminal with a screwdriver while turning ON). It will short the BIOS setting. Now, fix the CMOS battrey & restart the computer. This will take care of the issue.
I believe the above resolution should resolve the issue, however, if the issue still persists, please contact us. We will be glad to help you.
Thank you. Have Great Day.
Sometimes a serial number will be imprinted on a receipt, depending on where you bought the computer...or on packaging that you might have saved... I've seen suggestions that it might be possible to locate it in the cmos/bios setup, but that doesn't seem too likely to me, and if you found one there, it's hard to believe it would be the same as the production ser. #. You could try sending a support request to Acer, describing your situation... they might have some trick to locate critical info like hitting esc or F2 as it boots, but it may scroll by too quickly to read...
Did you possibly do something to the audio interface, could it be close to the hard drive area? Check any possible connections you might have loosened or became unattached from motherboard. If not then I would say blow it all away try again, if it persists replace audio board.
you should have ACER Empower installed, so check that the wireless adapter is enabled, or press F2 on start up and look in the bios for the onboard wireless adapter and see if its enabled.
If non of the above make any difference look in control panel>system>device manager>hardwre tab and look down the list for an exclamation mark, if you find one then the driver for the wireless is not installed, hence showing no device.
If that does not work either then there is a possibilty that the wireless card is faulty.
Hi, sorry you might need to explain a little better, but i will try.
The DVD Combo drive doesnt need any drivers to work, the only thing you need is somthing like powerdvd to watch films, if the drive is not reading cds or dvds and in device manager you have a yellow tag, probably next to Primary ide its windows drivers,
but if you could explain in a little more detail will be happy to help..
All the best