Hello all. I have a GE Profile side-by-side and the ice auger does not turn, and the water does not dispense. The control panel self tests ok. I bought this used and just connected the water line yesterday. The fridge is cold, running for a bit over 24 hours, and it's making ice. Just won't dispence ice and no water, the only reason we bought it!
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Re: GE Profile Ice maker/ Water Dispensor not working
Ok try this for me and let me know how it works there is a water tank in the fridge and on installation you have to hold down the water for about 5mins to fill it up now the ice disp will be a separate issue hold my rating and let me know if your water flowes first
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Could be several problems (I'm a homeowner, not an expert). GE had a problem with the water line in the freezer door: not enuf insulation so the line freezes, hence no water flow. I would look at this first, especially if you press the water dispenser handle and you hear the pump, but no water comes out. Ditto if the ice bin is empty or the ice maker isn't making any more ice. If the icemaker is making ice but not dispensing it, then the auger (thing that agitates the ice cubes in the bin) may be broken or frozen. (if frozen be sure ice cubes in bin are loose and not frozen into one big ice cube).
try and remove the ice bin.the watch the auger motor while the door is open and the switch help close while some one is tryind to dispence ice.if the auger turns the check and see if the u shaped braket is stripped you can tell this by grabbing it and turning back and forth it should only move one way.if it does not turn then the auger motor does need to be replace.make sure to check the wiring as well.if the motor turn check th is bin and make sure there is no ice jammed in the teeth of the auger this wolud stopp it from turning.i hope this was some help to you good luck. would like to here how things go for you.
If the dispensor light switches to cubed or crushed , the panel is good . Remove the ice bin , and hold the light switch in . Press the arm for CRUSHED ice , and if you hear a buzzing or hum , then the auger motor is frozen . Use a hair dryer directly on the " forks " for a while , ocasionally holding switch and activating arm , until the forks move . Lower the freezer temp slightly and reinstall the ice bin .
This could be as simple as the door switch or as complex as the dispenser control board. I would try the door switch first. When the door is close it turns on the dispenser controls. If the contact is defective in the door/light switch then this happens. Unplug remove the door switch and mark wire locations. 1 Powers the lights and the other powers the dispenser. and one is the power itself. Sea Breeze
I bought a brand new smartwater replacement filter and after a very short time, my water stopped coming through the door.. took out the new replacement filter and inserted a brand new one .. problem solved.. apparently some of the g.e. smartwater filter replacement cartridges don't have the high enough two plastic inserts which are attached to them at the top of the filter when you screw them on... if you have taken your cartridge in and out a few times, i think it wears down the plastic so it doesn't fit properly and won't put up whatever it is supposed to push up to make the water come through.. I personally think this is a g.e. problem with the replacement filters...
This sounds like the float mechanism has gone bad. Remove it and have a look. It may be the float or the switch on it that is bad. There is also a solenoid valve. Parts kits are available. Shut off the water first!