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Garmin nuvi 265 will not respend to touch, frozen screen, did the updates still the same

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  • kellie0414 Nov 04, 2010

    that did nothing!!!! Same thing, gps comes on i push agree the screen comes up with the "where to" when i chlick that nothing happens, turn it off then on, still nothing.

    YOUR answere was NOT helpful at all and I am pissed!

  • kellie0414 Nov 04, 2010

    no "clear all data" came up.

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2 Answers

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Have you tried a rest? if not do that, to do a reset hold the power slider to the left for 10 seconds this will set the GPS back to factory settings, if that doesn't cure the problem you must send the GPS back to Garmin for service, there are no user serviceable parts on the unit, you can't even take the two halves apart without special tools or you will ruin it. Below you will find a link to the out of warranty Garmin web page to start the repair process should the reset not work.
http://www8.garmin.com/support/outofwarranty.html

Posted on Nov 04, 2010

  • Marvin
    Marvin Nov 05, 2010

    Then the GPS is defective, in order to get it repaired I gave you the link to Garmin service for out of warranty products, I am sorry but there is no other conclusion as to the problem here.

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Hi! Please try this procedure. Turn off the unit then press ON continously for atleast 10secs. After 10secs. turn the unit on and you'll be prompted to clear all user data then press yes. The unit will be resetted for this is the only option we got. Be sure that all data be backup before proceeding. Hope this helps and thank you for using FixYa!

Posted on Nov 04, 2010

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1 Answer

The screen is frozen and I can not get it to turn off


If you cannot get your unit to turn off it may be locked in the on position. Please follow the steps below to perform a soft reset on the device:
  1. Slide and hold the power key to the on position for 15 seconds
Once the screen goes blank you will be able to turn the unit back on and continue using the unit normally. To prevent the unit from freezing or locking up in the future, please ensure that your unit has the latest version of system software. Please see the following article for update instructions:
How do I update the software on my Garmin device?

Sep 23, 2010 | Garmin nuvi 265 Car GPS Receiver

Tip

Nuvi 255W Change Home Phone Number


Garmin Nuvi 255W Change Home Phone Number

Models: Garmin Nuvi 200, 200W, 250, 250W, 260, 260W, 270
Models: Garmin Nuvi 205, 205W, 215, 215W, 255, 255W, 265, 265W, 265WT, 275

3752f26.jpg

e451d38.jpg

Would you like to edit the phone number entry on your Garmin Nuvi 255W for the Call Home option?

To edit your phone number touch:
  1. Where To?
  2. Favorites
  3. Home
  4. Edit

I hope that helps.
____________________________________________
Backup your Nuvi 255W Favorites here.
Download Nuvi 255W Manuals here.
Download Garmin Nuvi 255W WebUpdater here.
Garmin Nuvi 255W Hard Reset here.

on Apr 23, 2010 | Garmin nuvi 255W GPS Receiver

Tip

Nuvi 265WT Change Home Phone Number


Garmin Nuvi 265WT Change Home Phone Number

Models: Garmin Nuvi 200, 200W, 250, 250W, 260, 260W, 270
Models: Garmin Nuvi 205, 205W, 215, 215W, 255, 255W, 265, 265W, 265WT, 275

3752f26.jpg

e451d38.jpg

Would you like to edit the phone number entry on your Garmin Nuvi 265WT for the Call Home option?

To edit your phone number touch:
  1. Where To?
  2. Favorites
  3. Home
  4. Edit

I hope that helps.
____________________________________________
Erase Nuvi 265WT Phone Numbers here.
Backup your Nuvi 265WT Favorites here.
Download Nuvi 265WT Manuals here.
Download Garmin Nuvi 265WT WebUpdater here.
Garmin Nuvi 265WT Hard Reset here.

on Apr 23, 2010 | Garmin n?vi 265WT Car GPS Receiver

2 Answers

My Garmin Nuvi 660 touch screen is frozen. I've tried to reset it with the switch on the back. I've tried connecting it to my computer to reset it. Powering on and off don't work.


Sounds like your firmware needs updated. Just go to Garmin’s website then downloads and update your firmware. As long as there is no screen damage but just touch screen not working that will fix it. An easy test is to take out the battery and if the unit works for second then freezes you just need to update firmware. Turn off unit plug into computer via usb cable and do firmware update, that easy!!!! Hope that helps?

Aug 16, 2010 | Garmin Nuvi 660 GPS Receiver

1 Answer

My NUVI 1300 has frozen at the "Loading Maps" screen. It also freezes when connecting to my laptop so I cannot perform an update. I've tried touching the bottom right while powering up and have erased...


A Garmin Nuvi 1300 that freezes on 'loading maps,' or is acting erratically is symptomatic of having corrupt firmware.

To correct this, I recommend backing up your favorites, clearing all user data, and if it still is stuck, then updating your Nuvi firmware.

Follow these three steps to take to get your Garmin Nuvi 1300 running like new:

  1. Back up your Favorites.
  2. Perform a Hard Reset.
  3. Download and then run Garmin WebUpdater to replace its firmware / system software.

I hope that helps.
_______________________________________
Garmin Nuvi 1300 Manual Download
Garmin Nuvi 1300 QuickStart Download
Garmin Nuvi 1300 Favorites Backup
Garmin Nuvi 1300 Hard Reset
Garmin Nuvi 1300 Webupdate

Feb 12, 2010 | Garmin nuvi 1300 Car GPS Receiver

1 Answer

How delete the home phone number


I can help you edit your Nuvi 265 home phone number.

To edit your phone number touch:
  1. Where To?
  2. Favorites
  3. Home
  4. Edit

I hope that helps.
____________________________________________
Erase Nuvi 265WT Phone Numbers here.
Backup your Nuvi 265WT Favorites here.
Download Nuvi 265WT Manuals here.
Download Garmin Nuvi 265WT WebUpdater here.
Garmin Nuvi 265WT Hard Reset here.

Dec 24, 2009 | Garmin nuvi 265 Car GPS Receiver

2 Answers

Hi I have a Nuvi 265. How do I update the


usually POI comes with the map, you should update the map version in order to get newer POI.

Sep 25, 2009 | Garmin nuvi 265 Car GPS Receiver

1 Answer

Garmin nuvi 265 WT CAN'T PAIR BLUE TOOTH WITH SAMSUNG CELL PHONE


I had the same problem but I think I fixed it by NOT sharing my phonebook.

Mar 19, 2009 | Garmin nuvi 265 Car GPS Receiver

2 Answers

Garmin Nuvi 265 W 'system software missing' message


The system bootloader software got scrambled when you did the update. You can escalate it to a software tech and they may be able to give you the bootloader image file. If not, you'll have to get an RMA and send it back for a unit swap.

Mar 08, 2009 | Garmin nuvi 265 Car GPS Receiver

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