Question about Toshiba Computers & Internet
I keep trying to start my laptop and a menu pops up with 5 options: Safe Mode, Safe Mode with Networking, Safe Mode with Command Prompt, Last known working Configuration and Start up windows regularly. I've tried all 5 of the options and none of them will work, so I can't even get to the desktop. Does anyone know how to fix it? I really need the files on my computer otherwise I would completely uninstall and reinstall windows. If anyone can help it'd be greatly appreciated!!
Okay it sounds like you need to reinstall windows. However, doing so will erase everything on your hard drive. So we need to get that data off your hard drive. You can do this either by purchasing an internal hard drive to usb cable and hooking it up to another computer or by booting with a bootable linux distro, connecting a flash drive and copying the info over that way. Once you have the data safe, you can try booting from your XP disc and try the repair option; this will remove the windows files and leave your data in tact but you should really back it up first.
Also you may want to run a chkdsk on the drive; that may help solve the problem.
Posted on Jun 14, 2008
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
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click here to Talk to a Technician (only for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
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