Question about HP OfficeJet 7310 All-In-One InkJet Printer

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Bad cyan printhead

I am getting an error message that is saying there is a bad cyan printhead. What does this mean? Do I have to replace the printhead/cyan????

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Try to clean with tissue will mostly solve if does not solvethen go for replacement.rate this as fixya to encourage us to solve more and more problems like yours.good luck.

Posted on Jun 14, 2008

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HP5500 UV...after paper jam I have a replace lt cyan printhead message and recover black printhead.


The Lt Cyan printhead may have been damaged by the paper jam.

I recommend removing all the printheads and power cycling the machine (turn off then back on) Install the printheads and check that each one says OK. Replace any that show recover or bad. (HP will replace free if it is under warranty - return it to the store you purchased it from)

Nov 15, 2011 | HP DesignJet 5500PS InkJet Printer

1 Answer

My HP10,000 says: SYSTEM ERROR 1244 or 1245 POWER OFF/ON. I try to run a head recovery or charge the inks, it will start but the one of these errors comes up.


System Error 124x: Ink Supply Sensor Error
X=4: printhead #5 (magenta)
X=5: printhead #6 (cyan)
Could be bad "ink supply sensors" for those two colors
Could be bad ink supply stations.

Have someone that is trained check it out.

Oct 21, 2011 | HP DesignJet 9000 InkJet Printer

1 Answer

"PrinterHeads" problem reported. So I replaced with brand new ones. Same Message. Call HP....the have me restart to make sure. Same Message. Then HP says it's junk...no fix. True?


Unfortunately it is true. What happens if you get that error on one printhead and your replace the printhead and get the same error message... its the firmware in the printer that is bad. At that point if the printer is still under warranty the unit would be replaced along with the printheads. If not then unfortunately you would be looking at getting a new printer

Apr 06, 2010 | HP Officejet Pro L7580 All-In-One InkJet...

1 Answer

I have three HP L7780 printers that have bad print heads black/yellow. replaced but same problem. ?????


take out printheads. unplugg power cable from back press adn hold down 6 and # buttons on pritner at same time while holding them down plugg it back in. then insert printheads one by one. first insert black/yellow shutt the door adn check for message on pritner screen. if it says printhead missing cyan/megenta it means it detected black/yellow printhead. do same with cyan/megenta adn check for message on screen. if you see no error mesage and both printheads were detected fine let the printheads alligned completely. then if u see same issue it is the pritner whgich need to be replaced.

Dec 15, 2009 | HP Officejet Pro L7780 All-In-One InkJet...

1 Answer

My HP Officejet Pro L7780 All-In-One InkJet Printer was jammed with paper. I believe I got it all out and now the display reads" Printhead problem- the following printhead has a problem: magenta/cyan...


There are two possibilities here Joanne, first, it could be a false error message or else second, the Cyan/Magenta print head has gone bad.Try the following:
1. Take the Cyan/Magenta printhead out. Remember, the printhead...not the cartridges.
Clean the copper contacts with a Q Tip, moistened with plain water. Wait till it dries, put the printhead back in.
2. If this does not resolve the issue, unplug the power cord from the back and press and hold the power cord for 30 sec. This will drain all the static charges. Plug it back after a couple of minutes and see if the error message re appears.

Jul 02, 2009 | HP Officejet Pro L7780 All-In-One InkJet...

3 Answers

Attempting to print labels from a Monarch 9855 printer and receiving error message: "Print Head error 768." Printer was working fine as of last Friday. We have other Monarch 9855 printers that are on other...


the problem is your printhead is bad . do a print test by presing both arrow buttons at tah esame time for two seconds, look fo rthe line that reads bad dots. if the value i sgreater than 000 yu have a bad printhead
jay

Jun 08, 2009 | Monarch Paxar? 9855 Label Printer

1 Answer

Keep getting a U071 error message for cartge Y


Open the printer cover and check to make sure only one Yellow cartridge is installed. If so, try the following:
Remove each of the other cartridges, one at a time as necessary and see if the error message changes. Start by lifting the cover, then wait for the printhead to move to the left so you can access the cartridges inside. Pull out one of the other cartridges ( not Y) by pushing its front tab back then close the cover. Check the display, repeat as necessary. The error should have changed to U043 (bad or missing cartridge) once you remove the bad cartridge. When you replace it, the printer should work. My guess is the Magenta or Cyan cartridge is causing your error.

Apr 14, 2009 | Canon Printers & Copiers

1 Answer

Printing with my second hand hp officejet d145


You can clean it with maybe a little alcohol then go thru the motions of cleaning from the printer controls

Feb 26, 2009 | HP OfficeJet D145xi All-In-One InkJet...

1 Answer

Print head error message


reset it in window printing menu. perhaps it works.

Dec 03, 2008 | HP Business InkJet 2800 Printer

2 Answers

HP Officejet 7130 xi all in one say Bad Print Head


printer flashes lightes and instructs to turn off and on. When ask to print

Apr 06, 2008 | HP Officejet 7130 All-In-One InkJet...

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