Question about Apple iPod nano

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IPOD Nano 8mb 2nd gen

My daugher tried to erase all the songs from her nano by restoring it. however, she disconnected the ipod before it was finished. now it wont sync to her computer or my computer. we have reset it and upgraded to the newest itunes. we also replaced the cable. the ipod is not recognized by itunes or in the device manager. when we ran a diagnostics thru itunes, we get a failure message, but I have no idea what else to try...any suggestions.

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Unfortunately, unplugging it during a restore or transfer is the one sure way to kill an Mp3 player. Before I became an expert, I too killed my first Mp3 player by unplugging during a firmware upgrade. Call Apple and see if you are under warranty, because that is definitely covered.

In theory you could reload the firmware on the device, but it just won't work, because you can't force the PC to recognize it at this point.

Last ditch effort - reset three times, and then plug it into computer while holding in the right part of the wheel. No promises.

Posted on Jun 20, 2008

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Have you ever tried to restore it into factory settings?
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Plug it into itunes and go to the iPod and select the restore option

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Hi, this seems to be a screen failure, just to make sure, do you still see the gray area when you reboot your iPod? in other words, can you see the gray apple over the black background when you first turn it on?
You can reboot your iPod by holding the menu and the select button (the one you use to pick a song).
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It sound likes your ipod is having a memory problem. Try restoring the ipod you will use all the music on it so you may want to back it up first. Restore the ipod using itunes then look for any updates add music and try it again in your car. If it does not work then your ipod will need to be repaired.

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The 5 R's: Reset, Retry, Restart, Reinstall, Restore Remember these five basic suggestions if you have a problem with your iPod nano. If one of the following doesn’t help, read on for solutions to specific problems. â Reset your iPod nano. See “General Suggestions,” below. â Retry with a different USB port if you cannot see iPod nano in iTunes. â Restart your computer and make sure you have the latest software updates installed. â Reinstall iPod and iTunes software from the latest versions on the web. â Restore your iPod nano. See “Updating and Restoring iPod Software” on page 50.

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3 Answers

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There is only one way - and it will erase all your songs:

If you lock your iPod nano screen and can’t unlock it
Normally, if you can connect your iPod nano to the computer it is authorized to work
with, your iPod nano automatically unlocks. If the computer authorized to work with
your iPod nano is unavailable, you can connect iPod nano to another computer and
use iPod Updater to restore your iPod software. See the next section for more
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If you want to change the screen lock combination and you can’t remember the
current combination, you must restore the iPod software, and then set a new
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Updating and Restoring iPod Software
You can use iPod Updater to update or restore your iPod software. Apple periodically
updates iPod software to improve performance or add features. It is recommended that
you update your iPod nano to use the latest software. You can also restore the software,
which puts iPod nano back in its original state.
â If you choose to update, the software is updated, but your settings and songs are not
affected.
â If you choose to restore, all data is erased from your iPod nano, including songs, files,
contacts, photos, calendar information, and any other data. All iPod nano settings are
restored to their original state.
To update or restore iPod nano with the latest software:
1 Go to www.apple.com/support/ipod and download the latest iPod Update. The update
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2 Double-click the software installation file and follow the onscreen instructions to install
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3 Connect iPod nano to your computer and open iTunes. The iPod Updater application
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If you’re using a Windows PC and the iPod Updater application doesn’t open
automatically, you can find the updater by choosing Start > All Programs > iPod.
4 Follow the onscreen instructions to update or restore iPod software.
If you use the iPod Updater application and it doesn’t recognize that iPod nano is
connected to your computer, reset iPod nano (see page 45).
If you want to restore iPod software and you don’t have an Internet connection, you
can use the iPod Updater application that was installed on your computer when you
installed the software from the iPod CD.

-Tha Mp3 Doctor

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Turn repeat off in the menu.
Setting iPod nano to Repeat Songs
You can set iPod nano to repeat a song over and over, or to repeat a sequence of
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To set iPod nano to repeat songs:
m Choose Settings from the iPod nano main menu.
â To repeat all songs in the list, set Repeat to All.
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yes try formating it and start from the begining itunes will restore youe settings

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