Question about Apple iPod nano
My daugher tried to erase all the songs from her nano by restoring it. however, she disconnected the ipod before it was finished. now it wont sync to her computer or my computer. we have reset it and upgraded to the newest itunes. we also replaced the cable. the ipod is not recognized by itunes or in the device manager. when we ran a diagnostics thru itunes, we get a failure message, but I have no idea what else to try...any suggestions.
Unfortunately, unplugging it during a restore or transfer is the one sure way to kill an Mp3 player. Before I became an expert, I too killed my first Mp3 player by unplugging during a firmware upgrade. Call Apple and see if you are under warranty, because that is definitely covered.
In theory you could reload the firmware on the device, but it just won't work, because you can't force the PC to recognize it at this point.
Last ditch effort - reset three times, and then plug it into computer while holding in the right part of the wheel. No promises.
Posted on Jun 20, 2008
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