Question about Samsung SC-D372 Camcorder

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Zoom The zoom on my camcorder is not working at all. The screen is telling me that it's zooming, but the picture isn't moving.

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  • Tim Babcock
    Tim Babcock May 11, 2010

    Does it do the same thing when it is plugged into an electrical outlet?

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I have the sent problem please i need some help....

Posted on Sep 20, 2008

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Toshiba camileo H10 camcorder. No picture. Screen shows Zoom 1 fail E AF PI fail /.


Hello Charles,

Just to be sure it is NOT a software issue, remove the battery then replace it back after about 5 minutes and then try turning it ON again.

The error you are getting is a "zoom error". A problem connected with your camcorder's optical zoom not working, it is either it has broken parts or something is caught in the zoom mechanism.

If something serious happened to it, like if it was dropped accidentally or a force was applied to it, then it is probably broken parts inside and needs servicing. Otherwise, it could be just dirt or sand stuck inside the mechanism.

To try and resolve the problem with dirt/sand you can:

Hold the camcorder with the lens facing the ground, then tap the side of your camcorder repeatedly.

OR

Use a canned air and spray it into the lens area of your camcorder.

Oct 21, 2011 | Toshiba Video Cameras

2 Answers

When i zoom in the picture is all fuzzy


digital zoom is different from optical zoom. when using digital zoom, you have to keep the camera very, very, very still. may even have to use a tripod.

Nov 30, 2009 | Aiptek A-HD 720P Flash Media Camcorder

5 Answers

I cannot open my zoombrowser 6.1 software.


gear-16x16.gif Why does Canon ZoomBrowser EX always crash on Vista? By Daniel Stout on Monday 20 July 2009 at 5 am | 6 responsesFor its Pow er Shot dig i tal cam eras, Canon offers photo man age ment soft ware called Zoom Browser EX. But for some rea son, after I had upgraded to Win dows Vista from Win dows XP, Zoom Browser EX no longer worked. In fact, it would crash every time I started up the appli ca tion. It would dis play the splash screen, and then come up with a mes sage that “Zb Mod ule has stopped work ing.” After sev eral new ver sions of Zoom Browser had been released, finally yes ter day I decided to track down what was caus ing the pro gram to crash.
I had emailed Canon tech sup port a week ago and described the prob lem. I also looked in the Canon Knowl­edge Base and found a tech sup port arti cle that describes Zoom Browser crashes. There are a cou ple of sug­gested fixes. One is make sure that com pat i bil ity set tings are not being used, and the other is that there may be a cor rupt file in your Pic tures folder. Nei ther of these answered why Zoom Browser was crash ing on my computer.
Canon tech sup port emailed me back with two pos si ble alter na tives: the first was the cor rupt file case. To deter mine if that was the case, they sug gested mov ing all the files in Pic tures to a tem po rary folder, and then try to launch Zoom Browser. The other solu tion indi cated that there may be a prob lem with the user account on the com puter. Try log ging in as a dif fer ent user on your com puter, it suggested.
Hence, I cre ated a new user and logged in. So with that step, I found that Zoom Browser would now launch fine, although obvi ously none of my pho tos were on this new user. So now that Zoom Browser would launch, I decided to track down exactly why it was crash ing on my old user account. I sur mised that if it was crash ing on my old user account, that it could con ceiv able start crash ing at some point on this new user account, and then I’d be in the same position.
So step by step, I started copy ing over my var i ous files — first pic tures, then doc u ments, etc. Even with my entire Pic tures folder copied over, Zoom Browser was still work ing okay on the new user account. I also started launch ing var i ous appli ca tions to see if there was a con flict between one of these and Zoom Browser. I hypoth e sized that per haps Picasa or some other soft ware was caus ing a problem.
I even tu ally had all of my files copied over, and Zoom Browser was still work ing. I fired up Pho to shop, and sud­denly the prob lem became apparent.
To make a long story short, the rea son Zoom Browser was always crash ing was because of an incom pat i bil ity with WCS color pro files in Win dows Vista. Win dows Color Sys tem is a new method for man ag ing color in Vista. You can access Win dows color man age ment if you right-click on the desk top and select Per son al ize. Then click on Dis play Set tings and then Advanced Set tings… Click the Color Man age ment tab and then click the Color Man age ment… but ton. On the default Devices tab, you can spec ify a default color pro file for the var i ous imag ing devices on your sys tem, such as mon i tors, print ers, scan ners, etc.
I have a Sam sung Sync Mas ter T260 LCD mon i tor. Win dows Update offers to install the device dri ver. I’ve had Sam sung mon i tors in the past as well, and for some rea son, Adobe Pho to shop does not like the Sam sung mon­i tor device dri vers. When you install the dri ver a default color pro file gets installed for the mon i tor. And when you launch Pho to shop, it’ll dis play a mes sage that the cur rently selected color pro file is not valid. It asks if you want to use the pro file any way or ignore that color profile.
My solu tion to elim i nate the mes sage in Pho to shop has been to go into the color man age ment fea tures of Vista and select a dif fer ent default color pro file. Since I work mostly on the web, I have been using the “sRGB vir tual device model pro file” under the WCS Device Pro files. It has a file name of wsRGB.cdmp.
This was effec tive in elim i nated the mes sage upon the startup of Pho to shop, but what I deter mined yes ter day is that mak ing a WCS device pro file the default, Canon’s Zoom Browser EX would crash. Every time. Zoom­Browser has been around for a while, and it seems almost under stand able that it might not have com pat i bil ity with a new fea ture in Vista.
The workaround that I found that sat is fies both the Pho to shop mes sage and the Zoom Browser crashes is to use the clas sic Win dows ICC color pro files. If you scroll down, you should see listed “sRGB IEC61966-2.1′ with a file name of “sRGB Color Space Profile.icm.” (Check Wikipedia to find out why sRGB is a good color space choice for web devel op ers and design ers.) Set this as the default color pro file, and the prob lem is solved. Zoom Browser EX now works fine, and Pho to shop no longer objects to the color pro file. Perfect!
I sent this infor ma tion to Canon, and they responded quickly that they were for ward ing my descrip tion and solu tion of the prob lem to the rel e vant par ties. Hope fully they’ll fix this bug in their soft ware, but I’ve posted the solu tion here in case any one else in run ning into this spe cific prob lem with Zoom Browser EX.

Feb 16, 2009 | Canon ES-E1 EOS Link (4593a006) for PC

1 Answer

Black and white screen ,when on recording mode


i am not sure that i solved that problem but last night i was trying to solve this problem , there was a lamp close to me . i focus the lam and zoom in and zoom out the handy cam. i was wonder that it works great. but i am still not satisfied because i dont know what is the problem ? and it can be happpened again. If somebody really knows this problem kindly tell me . i appriciated.
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Jan 25, 2009 | Sony Handycam CCD-TRV318 Camcorder

1 Answer

Zoom not working E61:10


Zoom motor in camera lens mechanism is stuck due to **** etc. You need to open camera, take out camera lens section and check zoom motor.

Do the above if you know basic electronics and have little experience of camera repair.
If don't, contact Sony Service to fix the camera.

Nov 11, 2008 | Sony DCR-DVD608E DVD Camcorder

1 Answer

JVC Enverio GZ-MG155 30gb camcorder


Try removing the battery and see if it changes back to the default settings.

Aug 04, 2008 | JVC Everio GZ-MG130 Camcorder

1 Answer

White Spot


If this white spot is always exactly the same, but moves off the picture when you start to digital zoom and not optical zoom, there is probably something on the sensor. You mentioned that when zooming, eventually it moves. Are you in digital zoom mode at that time? (The switchover from optical to digital zoom is automatic, but you can disable it). Is this white spot blurry or sharp? Can you see fringes of the image at the edges? (This would suggest something on the lens).
If there is a piece of dust inside the lens ,you may be able to see it looking down the lens. How big is this spot?
Either way, if the camera is new, can you still return it?

May 28, 2008 | JVC GR-D244 DV Digital Camcorder

1 Answer

Picture shakes when I zoom


I don't know how you can easily tell the spec for the anti-shake is working on your camera. There is a specific specification for how much it can compensate. There is a factory spec that specifies that with a specific lens magnification ratio, the camera can be moved a specific number of arc-seconds and display within a specific amount of movement error. At home it would be impossible to do a technical evaluation of this feature.

What you can do as a user is to read the instruction manual about the option and see how to make sure that it is turned on in the camera's menu section. It is possible that your model may not have the feature. This you have to check in the spec sheet that came with the camera.

When the anti-shake is turned on, you should see the picture appear to be more stable than when it is turned off. With high zoom settings, it will be less stable looking than with wider angles of zoom. It does have its limitations.

Professional photographers normally don't like the anti-shake feature for shooting videos. For still pictures it is a good feature if you want this type of performance. This is because with moving video taping when the camera is being panned in small motions, the smoothness of the pan is taken away. The stabilizer starts to work at the beginning of the pan and then it gives out in sort of stepping actions. This can create a sort of jerking type of pan motion in the pictures.

Jerry G.




May 02, 2008 | Sony Handycam CCD-TRV318 Camcorder

1 Answer

Panasonic NV-GS40


the possible fault may be bad image senser CCD. you require a professionl to change the CCD.

Jun 22, 2006 | Panasonic NV-GS17 Mini DV Digital...

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