Question about GN Netcom GN 9120 Professional Headset

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Pairing how can you tell which headset goes with which base/charger ?

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No... But you can connect the headset to the base, unplug the base for about 20 seconds, re-plug the base and it should sync together.

Posted on Feb 10, 2009

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1 Answer

My voyageur pro ear piece is not functioning. It is not being recognized by the phone, nor is it turning on. Only when hooked up to charge does the red light turn on for two minutes and then it goes off. I...


You don't mention which headset you have. It may be that the headset is dead or that you need to re pair it to the base. Plantronics has a # for tech purposes:

1-800-544-4660 x 5538

Good luck from Headsets Direct - 800-914-7996.

Aug 19, 2011 | Plantronics Radio Communications

1 Answer

The headset does not come on


CS70 headset does not come on:

If the CS70 base has lights, to show that it is getting electrical power, you may need to re-pair the headset to the base unit (the headset will usually just beep when you press the button). Here is the link for subscription or how to re-pair the headset and base.

http://www.headsetsdirect.com/plantronics-cs70n-subscription-pairing-instructions

If the headset doesn't beep or anything when the button is pressed, and the base has lights, it could be that the internal battery has worn out and the headset needs to be replaced. The CS70 is an older model that has been discontinued for a few years, however you can get the CS70N replacement headset which will work on your base.

http://www.headsetsdirect.com/72910-01-cs70n-headset.html

Aug 07, 2011 | Plantronics CS70 Wireless Headset

1 Answer

Phone lifter not working. light on top of base not lit up


Try re-pairing the headset to the Plantronics 500A base unit, it sounds like the headset may have lost connection with the base. Here is the link for the pairing instructions:

Plantronics 500A Pairing Instructions


Good luck from Headsets Direct!

Jul 06, 2011 | Plantronics Voyager 500A Deskphone Adapter...

1 Answer

My plantronics CS50 USB headset won't subscribe to the base, it just keeps giving 3 short beeps when the call button is pressed. Numerous attempts at resubscription and resetting have not had any...


I know this is an old post but I just want to share what I confirmed through Plantations. Hopefully it will help someone in the same situation. Sometimes, people buy replacements headsets and it should be noted the CS55 Headset does not pair with the CS50 base. While they headset looks identical, the only way to tell which headset you have is to open the battery cover and look under the battery. If you have a CS55 headset and a CS50 base, they will not pair.

Jun 24, 2011 | Plantronics CS50-USB Headset

1 Answer

Headset not working. red light on base is flashing and yellow light is static; no blue light


It sounds like the headset may have lost connection with the base, try re-pairing the headset to the Plantronics 500A base unit. Here is the link for the pairing instructions:

Plantronics 500A Pairing Instructions

Good luck from Headsets Direct!

Feb 09, 2011 | Plantronics Voyager 500A Deskphone Adapter...

1 Answer

The base on 500a will not pair it flases then light goes out


Try leaving the 500A base unplugged (overnight if possible). Make sure your headset is charged, and then try the repairing mode. In a way this is resetting the base by letting all of the power drain out of it and starting fresh.

Good luck from Headsets Direct!

Feb 08, 2011 | Plantronics Voyager 500A Deskphone Adapter...

1 Answer

We had to order a new headset (ear piece) to our CS70 system. Do we need to program it? It is not picking up the handset.


To pair another headset to the same base, you must first enable the multi-shift
pairing feature. Long press (5 sec.) the speaking volume minor adjust up button on
back of base until the power indicator light flashes.
2. Place a charged headset in charging cradle and red indicator light on base will flash
for 2 seconds if the multi-shift pairing feature is enabled. Within 10 seconds of
doing so, press either the "+" or "-" listening volume button for 3 seconds until the
headset talk indicator lights to indicate pairing mode, and goes out after successful
pairing. Repeat steps

Jul 11, 2010 | Plantronics CS70 Wireless Headset

1 Answer

Just received a brand new, in original packaging, ...


Your headset should enter the pairing mode just by opening its boom. If it has never been paired before, it will be in pairing mode right away. Otherwise, make sure that the bluetooth radio of all devices preivously paired with it, are turned off (or, at least, out of reach). As soon as its boom is opened, and it can't find any paired device active, it will enter the pairing mode. Once your headset is in pairing mode, make the bluetooth application of your phone search for new devices. After a while the H700 should appear on the phone screen. Select it and make the application connect. If a pairing code (or PIN, or passkey) is requested, enter '0000' (four zeros). The pairing process should be done only one. All subsequent connections between any two previously paired devices should be done automatically, provided that their bluetooth radios are on and with each other's reach.
Hope you are able to sort your problems out.
Regards, Carlos

May 19, 2010 | Motorola Mobility H700 Wireless Headset

1 Answer

My Headset just stopped working on the gn9350 headset. The base is on but it does not seem to be charging and there is no light on the headset or in front on the charging station. Is there some way to...


Hi I was in a live session with you when you left. Apparently you have not paired the headset with the base. All you have to do is follow this procedure
Place the headset in the charging base->Press the base's pairing button->Both the telephone and USB buttons on the base until the headset's link indicator will light for 2 seconds indicating that the pairing is successful. It should probabl charge after this.
Let me know if you need more help.

Sai.

Mar 17, 2009 | GN Netcom GN 9350 Wireless Headset

1 Answer

Plantronics 220


Try pairing it like this: Put the phone into pairing mode. Begin with the headset turned off. Press and hold down the silver call control button in for 6-10 seconds. The light will flash blue first. Continue to hold the button down then release the button when the indicator light starts flashing red then blue. The units should link up together.

Aug 15, 2008 | Plantronics - Bluetooth Headset Plus Base...

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