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MAY HAVE a bad cold control thermostat, however the setting should never both be set to high. 5 may be a bit to high they should be set at medium. otherwise I suspect u may have a bad control board issue not communicating with the cold control all can be checked with a multi meter
start by putting freezer control on half way on the numers. lets say it goes to ten set on five, do the same on refrig side . let run for 24 hrs. so it can stabalize. if it is ok in freezer and things are frozen and too cold in fridge side turn the refrig side to one smaller number. check again in 24 hrs. don't keep opening the door so that it can stabalize. if that doesnt work then it could be the cold control not senseing the temp of the refrig.
At the bottom of the freezer door ( remove the kick plate ) , there will be a water line . Follow this line , about 6 " to a connector . Push in on the white ring and pull out the line , at the same time . Activate the water dispensor pad and see if water flows from the line under the refrig . If it does , then the line in the door is frozen . Either raise the freezer temp for several days , so the line in the door will thaw , or , I have heard using an air tank will blow the ice out of the line in the door . If no water comes from the line under the refrig , while activating the pad , then replace the water valve , behind the refrig , the piece the wall water line connects to on the refrig .
Only adjust one control one number at a time and wait 24-48 hours before adjusting again. Set both controls at the mid setting and start again. Check the coils underneath and make sure it has been defrosting. A problem in these 2 areas will cause your symptoms. Eric
The fridge gets its cold air from the freezer through a vent(damper)
between the freezer and fridge.The fan in the freezer blows air through
it.There is a flap you adjust with the
fridge temp. control. Make sure it's opening and closing when you adjust the
Try defrosting. if you can move everything out unplug ,turn it off w/ doors open 6 to 12 hrs this will free up any clogged tubes. Set it at a low setting and keep an eye on it, If this doesn't work your thermostat may be going out.let me know.Good luck. Len West
First, I think it’s important to know that the Ref side has no cooling coils, it’s basically a box and the cold air in the freezer is blown over by a fan through a channel into the Ref side. This channel has a door which regulates how much cold air goes through. You probably have two control knobs in the Ref side, one controls the temp with numbers 1-9, 9 being the coldest. This temp control tells the compressor how long to run. The other control is for that little door and it may have letters A-E, E being the coldest. If you set it on E (coldest) then this will close that little door and keep most the cold air in the freezer.
So, how can the Ref side be cold and the freezer side not freezing?
1. Coolant leak. There is enough coolant to keep the Ref side cool but not enough to freeze on the freezer side.
2. Defrost system failure. The coils on the freezer side are clogged with ice and it's just a matter of time when the Ref side won't cool either. The back wall in the freezer will be covered with ice/frost