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How are you? My name's Richard Park. I put some paper into paper tray and click "ok" for printing.After arranging the printer, when it starts and slide in paper along the tray. But it has jamming. It doesn't put a paper into printer catridge. Always the Edge of the paper is folding, Appear "Error Message" on the screen, so I can't use this printer. But CD/DVD COPY IS OK. How to solve this problem? Please....

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People, please use the correct product category, and provide the brand and model number of whatever device has you asking for help!

I deduce this is some sort of printer, but I can't figure out where the CD/DVD COPY comes from; I never heard of a printer that also copies optical disks.

Assuming it is conventional paper printer, there is probably a shred of paper stuck inside the printer from a previous jam. It isn't in a paper jam sensor, since the printer doesn't detect it. When the new sheet of paper goes in, it gets bent over by the paper shred and jams. You should be able to figure out just where the offending piece is by carefully noting how far the sheet went before it was stopped, and examining the folded-over part to identify how far from the edge of the paper path the foreign object is located. You may have to use a dental pick to extract the shred, paper clip or whatever it is. Be patient and be careful not to break anything. If the problem is a paper shred, you may have to tear it apart and pull it out in pieces because it is probably all bunched up and stuffed in tightly. If in doubt, consider partially disassembling the printer to get at the problem area.

Posted on Nov 04, 2010

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Verify the Paper Type Matches the Type Set in the Printer´s Operator Panel

To verify the paper type matches the type set in the printer's operator panel, perform the following steps:
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To print from the Multipurpose Feeder (MPF), perform the following steps:
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*The paper tray selection button is just under (and slightly right of) the "Memory Card" button and has an icon image of the printer with two LED's (top and bottom). These lights indicate which of the trays is currently selected...


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You need to change the default tray. Thats the reason its printing one page at a time. You can change the default tray to draw paper from two ways, by using the controls on the printer itself or by changing the settings when you print a document.

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