Question about GE Microwave Ovens

4 Answers

Turntable does not turn (work). model:JVM3660SD001

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  • baker89 Jun 13, 2008

    microwave works but not the turntable

  • baker89 Jun 14, 2008

    the microwave works- but the turntable does not!

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4 Answers

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  • Master
  • 638 Answers

There is a turntable motor that maybe bad you can access it by removing the scres on the boyyom of the uniot it will flip down on a hinge NOTE: you do not have to take down the microwave to do this. the motor should be getting 110v when on also make sure on your keypad it says Turntable on Some models have an option to turn it off on the keypad

Posted on Jun 18, 2008

  • hemant somaiya
    hemant somaiya Jun 18, 2008

    feel free 4 further assistance n keep sending more question n comments or doubts that arise in ur mind regarding this to me.rate the solution as fixya if it helps u understand n solve ur problem

  • hemant somaiya
    hemant somaiya Jun 18, 2008

    keep me updated

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  • Expert
  • 150 Answers

Hello sir,

i am having the same problem, just follow these steps only your problem will be solved sir

if not then we can go furthure

actually may be two reason
please choose which problem you have


1st answer

You can try to carefully turn the turntable drive coupling in the bottom of your unit. If it spins quite easily, your coupling is probably broken. If it doesn't turn easily, do not force it, you could break the coupling if you try to turn it too hard. If it doesn't turn easily, you could have a bad turntable drive motor. Typicaly they are mounted in the bottom of the unit installed from underneath.


2nd answer

Some over the range models have a switch below or setting on the keypad to turn the turntable on and off. It may be in the HELP menu.

You may be able to download your owner's manual (or a close enough one) at LG's Australian support site:

http://au.lge.com/support/manual.jsp


thank you sir


plese contact me if u having any other problem

Posted on Jun 18, 2008

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  • GE Master
  • 13,433 Answers

The turntable motor might need to be replaced, I would suggest to contact a repair man to get the microwave taken apart and the motor inspected.

it is also possible to fix this problem by yourself but may be difficult and timeconsumeing.

Posted on Jun 18, 2008

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  • Master
  • 3,614 Answers

Have you check if the unit has the power... & also check if all the settings was made..

Posted on Jun 13, 2008

  • micromaster
    micromaster Jun 14, 2008

    kindly hold on, I'm studying now some schematics about your unit...



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2 Answers

My microwave oven works, but the turntable stopped turning. How can I repair this?


turntables are turned by a rubber belt from a small motor
have an appliance service center check it out and get a quote

Dec 24, 2015 | LG Microwave Ovens

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My microwave is still working but not rotating, what is wroong with it


There's a turntable motor in the bottom of the oven that drives a turntable support directly in some models, and a plastic coupling that rotates the turntable in others. Turntable motor failure is common, or there could be connections in the power to the motor that have gone bad. Sometimes the plastic of the turntable coupling cracks, and the motor shaft turns but the turntable doesn't.

You can check a turntable motor with an ohmmeter. A good motor will show fairly low resistance (a few hundred ohms or less) between its terminals, while a very high or infinite reading means it's bad. In most models of oven you get at the motor through and access panel on the bottom. Replacement motors for many brands are available, although they're not always easy to find.

It may be more economical to replace the oven if it's a basic counter top model. They are under $50 these days, and a replacement motor might cost $20 or more. Of course, you can continue to use the oven even if the turntable doesn't, you'll just need to turn the food yourself occasionally during cooking.

Hope this helps. Thanks for using Fixya!

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Turntable has stopped turning


Remove the turntable plate from the oven. Put a cup of water inside the oven, away from the turntable drive gear. Turn the oven on and look through the door to see if the drive gear is turning. If not, then the motor is probably defective and needs to be replaced.

Nov 15, 2009 | Sharp R-303CW Convection / Microwave Oven

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It sounds like you have a jamming turntable motor.

The turntable system consists of the motor, the coupler, the turntable support with rollers, and the tray.

You can see and hear a video of how a turntable motor should sound when you rotate it by hand.

If yours won't rotate or it sounds like it's grinding, etc., you may have a bad motor or plastic coupler.

To replace either, you need to unplug power, then remove the bottom cover of the oven.

You can usually find helpful exploded view diagrams and order parts by entering your full model number here.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

Jan 28, 2009 | Microwave Ovens

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Microwave stopped working


to indutolia

The original problem was probably a bad turntable motor, which is pretty easy to replace.

You can usually find helpful exploded view diagrams and order parts by entering your full model number here.

Now I'd say you have a bad door switch (whether upper or lower depends on the model number) or a problem with the door switch mount.

This is a pretty simple problem to fix, too: http://www.microwavedisplay.com/doorsw.txt

At our Web site, we have a video available showing how to remove a typical over the range control panel assembly in under 5 minutes.

to lostonisland - Your problem is different enough that it should be a separate post. Please include your brand and model number when you repost.

Dec 10, 2008 | GE Spacemaker JVM1640SJ Microwave Oven

1 Answer

Microwave turntable won't turn


You may have a tunrtable motor or spindle problem..
This info is from GE website..( link : http://genet.geappliances.com/geasearch/Dispatcher?REQUEST=GETSEARCHRESULT

To minimize the possibility of electric shock, unplug this appliance from the power supply before attempting any maintenance or cleaning.
  • Make sure the turntable is centered and seated properly. On models with a stirrer motor there is a shaft protruding up through the floor of the microwave. Make sure the turntable is securely fastened to this shaft. On models that turn on a ring with wheels attached, make sure the turntable is seated securely on the ring.
  • Check the turntable to make sure it is placed right side up. If the turntable plate is upside down it will drag on the floor of the microwave.
  • Check to make sure that there is no food or debris under the "wheels" of the turntable ring. Food can prevent the wheels from moving forward.
  • Be certain you are pressing a cook function rather than a timer function.
  • If the microwave has a turntable on/off feature make sure the turntable was not inadvertently turned off. Try depressing the turntable on/off pad to re-engage the turntable.

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Russell hobbs microwave turntable wont turn


Is there an option via the Help or Custom Help to turn the turntable off and off?

This feature is common in over the range models.

Otherwise, it may be a bad motor.

You can see and hear a video of how a turntable motor should sound when you rotate it by hand: http://www.youtube.com/watch?v=rPSWi_z7M58

If yours won't rotate or it sounds like it's grinding, etc., you may have a bad motor or plastic coupler.

To replace either, you need to unplug power, then remove the bottom cover of the oven, as you're looking up from the stove top.

Please write back with your model number if you need further help.

We're happy to help and we appreciate your thoughtful rating of our answer.

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It will need a new turntable motor. If you or a friend decide to work on it, we have *critical* safety, disassembly, and troubleshooting info at our site, which is linked at our listing here on FixYa: http://tinyurl.com/yzjozk You can find helpful exploded view diagrams and order parts by entering your base model number (without the suffix) here: http://tinyurl.com/gv383

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