Question about HP PSC 2210 All-In-One InkJet Printer

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Sending fax I am having difficulty sending a fax. I have vonage VOIP for my phone service. There information suggests reducing the baud width on the fax machine to 9600. I don't know how to do this. My machine is a hp psc 2210. Thanks for your help.

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  • aeduok Aug 03, 2008

    I am having trouble sending and receiving faxes on my hp psc 2210. Any help would be appreciated. Thanks!

  • laura_hartin Oct 03, 2008

    I need help learning how to set up to send and receive a fax from the this printer.

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  • 234 Answers

Iam afraid HP Supports VOIP Services, they always says that we do not assure fax in VOIP Service because it is not analog it is digital they always refer to your service provider
Also you can tried reducing the speed of the fax machine
That is> Press Menu/Setup> then scroll toAdvance Fax setup> Then Fax Speed> then Press Ok> And reduce the speed to Slow and then try.

Good Luck

Posted on Aug 28, 2008

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How do I access system settings to change the baud rate and turn off ECM.Thanks in advance.


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Faxing over VoIP - Sfax


Dec 15, 2015 | Kyocera FS-1128MFP FS-1128MFP...

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My problem is that I have just purchased Vonage as a VOIP phone line. I have a HP LaserJet 3055 printer/fax and I am trying to send faxes but it does not work. I was instructed to lower the baud rate,...


Configuring the V.34 setting to Disable (Enable is the default setting) to lower the speed.


Voice over IP (VoIP) services provide normal telephone service, including long distance service through a broadband Internet connection. These services use packets to break up the voice signal on a telephone line and transmit it digitally to the receiver, where the packets are reassembled. The VoIP services are often not compatible with fax machines.

If you continue to have problems faxing, contact your VoIP provider. Because the installation process varies, the VoIP service provider will have to assist in installing the all-in-one fax component.

Although a fax might work on a VoIP network, it can fail when the following events occur:

• Internet traffic becomes heavy and packets are lost.

• Latency (the time it takes for a packet to travel from its point of origin to its point of destination) becomes excessive.

Feb 15, 2011 | HP LaserJet 3055 All-In-One Printer

1 Answer

I have recently purchased Canon MF 4380 D. I am having a problem in sending the fax. My client is in sri lanka and he says he is not getting the fax clearly. Please advice


This is most probably due to the quality of the call since it is international. Older fax machines and noisy overseas phone lines may cause the transmission to take a bit longer than you’re used to, but it should get there. You may want to try lowering the baud rate of your fax machine so that the connection is better. This can be done by going to your menu settings and then fax settings. You would want to select the lowest quality option and if there is an option for speed or baud rate, the slowest is best. Also, a true landline is the best method to fax with. If you are using a VOIP line like Vonage, or a line through your cable company, you may want to scan it and email the document. Good luck!!

Sep 03, 2010 | Canon Office Equipment & Supplies

1 Answer

HP 3380 All-in-one. wont send faxes. dials, says connecting, and even sometimes starts to send page, but comes up comm error. I have vonage phone service.


Vonage claims to work with all fax machines. However, some customers report having had trouble sending and/or receiving faxes with Vonage and other voice-over IP (VoIP) providers. The difficulties are a frequent topic in help forums and even made the Wikipedia entry for Vonage. Frustratingly, the problems have been intermittent and hard to diagnose, and some customers have resorted to buying a new fax machine that better-suits Vonage’s optimum specifications. The company’s official “help” resource suggests lowering the baud rate on the fax machine to 9600 (or “slow”) as well as disabling the machine’s ECM (error correction mode) feature, if applicable. Also, make sure the fax machine is on the “standard” setting. Some users have had good luck adding *99 before dialing, as that resets the bandwidth for that call.
Vonage also allows its customers to send faxes over the Internet, without a fax machine, by uploading documents to the Vonage web site. There is no additional charge for this service if you’re on the company’s “Unlimited Plan.” Per-minute customers will see fax use applied toward their monthly minutes allowance. Hope this helps.

Apr 20, 2010 | HP LaserJet 3380 All-In-One Printer

1 Answer

Can't Send or Receive Faxes from MFC-7820 N


You may not need a separate fax line from Vonage. If you don't need a dedicated fax line, you can try changing the "Bandwidth Saver" settings on your Vonage voice line from your account on the Vonage website. Perform the following:

1. Login to your Vonage account online and click the "Features" tab.
2. Scroll down to the "Bandwidth Saver" link and click on the "Configure" button.
3. You will see a scrollbar with 3 settings: 30kbps, 50kbps and 90kbps

NOTE: My "Saver" was set to 90kbps (Highest Sound Quality) by default.

4. Click on 30kbps (Normal) and click "Submit".
5. Wait about an hour before testing as it could take that long for the change to take effect.
6. Send a test fax to the HP fax test service at 1-888-hpfaxme (1-888-473-2963).

NOTE: This is a GREAT service provided by HP. If your fax goes through correctly, you will receive a return fax within five minutes.

We upgraded to Verizon FiOS and never thought the increased upload speed (4mbps) would present an issue sending faxes. WRONG. We never had fax issues with DSL, Comcast or even Broadstripe VOIP service but for some reason Vonage + FiOS = no fax. That is until we set our Vonage VOIP sound quality to "Normal". Our phone voice quality has been much more reliable since throttling back. This sentiment has also been shared by other Vonage users who have experienced echoing and noise when utilizing the higher quality settings.

Your phone coversations may not have FM quality sound but they will have AM quality and usually that is just fine.

If your fax machine has a Telephone Answering Device (TAD) setting, you can share your voice line with your fax machine and be able to receive faxes and voice messages. Hopefully this will work for you.


Dave Grannas

Nov 04, 2008 | Brother MFC-7820N Printer

1 Answer

Problems faxing with VoiP


Not exaclty, Becaure VOIP Is a Service provider which supports Digital, and the All-In-One we have is a Unit which detects analog signals the best.
And that is the main reason you are not able to send and receive faxes through VOIP Servies.
First i would recommend you to call Vonage and ask why you are not able to sena a fax through thrie VOIP Services.
They should have a fix for the same, because you pay for their services.
And if in case you call HP and check the same issue, they will also dierct you to call your service provider and clarify the same with them.
One step that you can try is by decreasing the fax speed.
Go to Setup/Menu in the All-In-One, Gop to advance fax setup and reduce the speed to slow and then try.


Good Luck

Aug 28, 2008 | HP Photosmart 2610 All-In-One InkJet...

3 Answers

HP 5610xi All-in-one wont send fax since switching from Vonage to Comcast


the 5610 will send & recive with comcast try to do the test from the unit itself. Try to send a test fax to HP 1-888-473-2963 it will send you a return fax

Jul 11, 2008 | HP Officejet 5610 All-In-One InkJet...

1 Answer

Trouble faxing and receiving fax from "Brother 575".Can you help me with my fax machine? I have vonage, and I still can't receive any faxes. The machine makes copies, and receives calls,send faxes, but not...


Try changing the "Bandwidth Saver" settings on your Vonage account from the Vonage website. Perform the following:

1. Login to your Vonage account online and click the "Features" tab.
2. Scroll down to the "Bandwidth Saver" link and click on the "Configure" button.
3. You will see a scrollbar with 3 settings: 30kbps, 50kbps and 90kbps

NOTE: My "Saver" was set to 90kbps (Highest Sound Quality) by default.

4. Click on 30kbps (Normal) and click "Submit".
5. Wait about an hour before testing as it could take that long for the change to take effect.
6. Send a test fax to the HP fax test service at 1-888-hpfaxme (1-888-473-2963).

NOTE: This is a GREAT service provided by HP. If your fax goes through correctly, you will receive a return fax within five minutes.

We upgraded to Verizon FiOS and never thought the increased upload speed (4mbps) would present an issue sending faxes. WRONG. We never had fax issues with DSL, Comcast or even Broadstripe VOIP service but for some reason Vonage + FiOS = no fax. That is until we set our Vonage VOIP sound quality to "Normal". Our phone voice quality has been much more reliable since throttling back. This sentiment has also been shared by other Vonage users who have experienced echoing and noise when utilizing the higher quality settings.

Your phone coversations may not have FM quality sound but they will have AM quality and usually that is just fine.

Hopefully this will work for you.

Dave Grannas

Jun 01, 2008 | Brother FAX-575 Plain Paper Thermal

1 Answer

Baud rate


1. Why 9600?

Because you are using a VOIP service it can from time to time lose connection briefly. The slower the speed the less data can be loss do to network congestion. It also gives the error correcting function of the receiving fax a better chance of filling in any lost data.
9600 is a good choice becasue the industry minimum is 9600. This means you will be able to communicate pretty much any fax thats is still tickin today. Raising the speed will get you a faster transfer but will also increase the chance that you are sending data at a faster rate than the recieving fax can send.

2. How to change the baud rate....

Press Menu/Set, 2, 0, 1.
Press ▲ or ▼ to select Basic or
Normal (or High*).
Press Menu/Set.
Press Stop/Exit.
* High is available for FAX-2910, FAX-2920
and MFC-7225 only.
Note
Basic reduces the modem speed to 9600
bps. Unless interference is a recurring
problem on your phone line, you may
prefer to use it only when needed.
Normal sets the modem speed at
14400 bps.
High sets the modem speed at
33600 bps.

May 28, 2008 | Brother IntelliFax-2820 Laser Fax

1 Answer

Sending Fax


set baud rate to 9600 or slow
set resolution to standard
set error correction mode (ECM) off
.
.
if fax has overseas mode turn it on

vonage can make changes to the line that could help, if your using a voice line with call waiting use *70 prior to the number to disable call waiting for that call

Dec 31, 2007 | Lexmark X125 All-In-One InkJet Printer

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