Question about NorStar M7310 Corded Phone

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M7310 Could you possibly send me the manual you say you have on the forum. I need to set the held call reminder to beep and cannot find any info on how to do this. My email is janinekn@comcast.net

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  • Anonymous Jul 02, 2008

    my mailbox is locked and I can't get calls in with any greeting.

  • Anonymous Jul 02, 2008

    my mailbox is locked and I cannot receive calls because it doesn't pick up and there is no greeting.

  • sue0208 Aug 08, 2008

    Is there any where on the web I can download a programming manual for a Nortel M7310 phone



    Thanks

  • curly5150 Dec 08, 2008

    I also do not have the Norstar M7310 programming manual. Can you help a brother out? Here is my e-mail - curly5150@yahoo.com Thanks!

  • Anonymous Dec 10, 2008

    Need manual for Norstar M7310.

  • administr714 Dec 15, 2008

    Can somebody send me the detailed guide for Norstar M7310 please?
    I can not find it anywhere.

    Thank you!

  • jimmer123 Feb 14, 2009

    I also need the programing manual for the M7310 my email is jim@electricalsolutions.ca

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  • Master
  • 326 Answers

I emailed my manual to you

hope it helps

Posted on Jun 16, 2008

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1 Answer

PLEASE HELP!!!!!! DESPERATE!!!! M7310 NORSTAR - No one helped me with auto attendant but I figured it out. 1st greeting is you have reached... press one for touchtone... greeting is correct and says...


The problem you describe is not the fault of the phone, but a function of the Voice Mail system the phone is connected to. The solution previously posted is partially correct but each destination in the greeting table (the table entry associated with the number the auto-attendant recording tells the caller to press to reach a specific destination or feature) is assigned a function such as "info" or "forward" or a branch to another list of selections. If the selection does nothing then its configuration is incorrect, and it needs to be assigned to what ever function you want it to perform such as ring a specific extension, divert off to another branch of prompts, ring the attendant, etc. My suggestion is to get the model number and software revision on the Applications Module ("NAM") and post your question with as much detail as possible to the Nortel forum on the Tech Talk board at Sundance Communications (http://sundance-communications.com/forum/). Lots of well-seasoned professionals hang out there and I've always received very good support from posting there - they are equally respectful of old-timers and noobs and I've found them to be very professional and helpful with everything from simple mailbox glitches to a set-relocation function gone crazy. I'd give it a try.

Sep 30, 2013 | NorStar Meridian M7310 Phone

4 Answers

The base of my cordless KT-TG30336 phone constantly clicks like water dripping. What is wrong?


Can you confirm the maker and model # of your device? I cannot find a KT-TG30336 from Panasonic.

May 02, 2008 | Lands Phones

1 Answer

The display on my m7310 is dim and very hard to read. Is there a battery that needs to be replaced? Thank you.


There is a contrast setting that you can change. Your user guide should have that info. If you don't have one, google it. There are plenty of sources out there.

Aug 16, 2010 | NorStar M7310 Corded Phone

1 Answer

I have 2 questions: 1. I need to move a M7310


The program your looking for is set relocation which is in system programming. Copying a sets features from one set to another (or multiple sets) is done under the terminals & sets heading after you put in the initial programmed sets Dn, the copy soft key should be on the left side.

Jan 27, 2010 | NorStar Meridian M7310 Phone

1 Answer

Would like to be alerted when I place a call on hold that they are still waiting. How do I programm this?


Programming2.gif is done on 7310, 7324 and 7316 type sets.Enter programming2.gif by pressing the feature key followed by **266344.When prompted to enter the password enter 266344.
The screen should say TERMINALS&SETS. The 4 top line/feature keys are now used for programming2.gif.
At the terminals&sets prompt, press the show key (top right arrow). The display should now ask for an extension number. Enter extension number you want to change the pool on.
Press the next key 6 times (bottom right arrow) .
The display should saySystem Prgrming.
Press the show key (top right arrow)
The display should say Hunt groups
Press the next key 2 times (bottom right arrow) .
The display should say Featr Settings.
Press the show key (top right arrow)
The display should say backgrnd Music
Press the next key 9 times (bottom right arrow) .
The display should say Held Reminder:N Press the Chng soft keyto Y Press the next key (bottom right arrow) The screen should say Remind Delay:60 Press the Chng soft key to change the hold timer to the desired time length.
Press the release key when finished

Oct 15, 2009 | NorStar M7310 Phone

1 Answer

Would like to receive calls only


Since you have a M7310, you have either an MICS or a CICS.

Yes it is possible, but you need to get into system prorgamming. If you are not familiar with system programming, then you need an overlay for programming. If you dont have/know either.....you should call someone, as it is too hard to explain over a forum.

Jan 13, 2009 | Lands Phones

1 Answer

Hi, i have a few m7310 telephones. my question is: can i program the warehouse telephone to receive calls only..no dial outs because the employees are on it at all times...? please help


Since you have a M7310, you have either an MICS or a CICS.

Yes it is possible, but you need to get into system prorgamming. If you are not familiar with system programming, then you need an overlay for programming. If you dont have/know either.....you should call someone, as it is too hard to explain over a forum.

Jan 13, 2009 | Lands Phones

1 Answer

On hold alert


You probably need to be more specific as to which tone is annoying :-)

The ON HOLD source is what the caller hears when he's put on hold. It can be adjusted in SYS programming to Tones, Music, or None.

The HELD REMINDER tone is what your phone does when you put a call on hold. It can be set for none to 180 seconds in 30 second increments (at least on a CICS).

The programming is done using a 7310 or better phone in system programming.

Carl

Sep 03, 2008 | NorStar M7310 Corded Phone

2 Answers

Hold reminder beep


link to a m7310 manual, might help

http://www142.nortelnetworks.com/bvdoc/norstarbcm/m7310-2.pdf

you will need adobe reader

May 01, 2008 | NorStar M7310 Corded Phone

1 Answer

Getting into an voicemail that we do not have the password for


Through system admin, you will need to reset the password. Too hard to explain over a forum. Might have to call a pro, or find a manual.

Dec 27, 2007 | NorStar M7310 Corded Phone

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