Re: Unable To Access Verizon Residential Voice Mail
I have a problem with my voicemail. when i call the number they gave me to check my voicemail, it keeps ringing. usually it rings once n the verizon voicemail picks up. i just noticed this today and i don't know what to do or why this happened?
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1.Press the "Menu/Select" button.
2.Use the up or down arrows to navigate to the "Voicemail Setup" option and press "Menu/Select."
3 .Navigate to the "Access Number" option and press "Menu/Select."
4 .Use the number pad to enter your voice mail access telephone number provided by your telephone company. Use the "Mute/Remove" button to delete any numbers entered by mistake.
5.Press "Menu/Select" to hear the confirmation code.
6 .Program the "Password," "Play," "Erase," and "Skip" options following the above steps, substituting the "Access Number" option in step three with the option you desire to program.
7 .Dial your voice mail by using the "Voicemail" button on the telephone.
8 .Listen and follow the prompts provided by your telephone company to set up your voice mail's greeting.
9 .Use the "Voicemail" button any time you wish to dial into the system to listen to voice mail. Use the programmed "Play," "Skip," and "Erase" options to navigate through your messages.
Lift the handset for your telephone and listen for the dial tone. Dial the access code you were given by Verizon when you signed up for residential telephone service. Dialing the access code will call the voicemail system. If you do not have an access code, you will need to call Verizon Customer Service (see link in Resources).
Identify the telephone number you are setting up voicemail services for. If you are calling from that telephone number, enter the temporary passcode and then press "#." The temporary passcode is the last 4 digits of your residential telephone number. If you are calling from a different phone, press "*" when the system greeting starts to play, then enter the 10-digit telephone number when prompted. After this, you will be asked to input the temporary passcode.
Choose a new passcode. The passcode must be from 4 to 8 digits in length. It should be easy for you to remember, but difficult for others to guess. Do not use easy to guess numbers, such as 1234 or 1111. Also do not re-enter the same temporary passcode, since it will be easy for anyone to guess.
Record your name. Simply say your name, without a long complicated message. This recording is used by the voicemail system to identify you whenever you forward a message to another user. It is not used as the standard greeting when a caller is directed to your voicemail to leave a message.
Record or change your personal greeting. This greeting is played any time someone reaches your voicemail box. Record a friendly greeting to announce that you are unavailable and will return all calls upon your return. Decide if you want to set up a different mailbox for each family member. Verizon residential telephone service allows you to set up multiple mailboxes so that everyone can have his own private message center. Callers who reach voicemail will be prompted to press "1" to leave a message for one person, press "2" for the next person, and so on.
Hang up the telephone. When you have finished setting up the voicemail system on your Verizon residential phone line, hang up the phone to end the call and exit the voicemail system.
As bsmither said, how voice mail is accessed is very dependent on your phone company and how they've set things up. They would be the best place to ask about any problems you're having there.
As for programming the voice mail buttons on the 25204, I was confused by that one as well until I finally figured it out. Specializations aside, they're just speed dial buttons, and are programmed in exactly the same way as the ones along the right side of the phone. RCA could have documented that detail better than they did.
In my case, with Vonage, I just programmed the buttons with the numbers for the lines that they're associated with. When they dial and I'm connected to the voice mail system, I'm prompted for my VM password, which I then enter manually.
Usually the voicemail number is set automatically by the service provider so that the general user wont have to. Sorry but I do not think you'll be able to, but I will keep my eyes open for a unlock code for it.
Hope this helps!